Yomdel initiative helps estate agents maximise returns on rising portal fees

Yomdel, the UK’s leading provider of managed live chat, has launched Yomdel Live Email, a new service that delivers a rapid personal response to new enquiries to ensure estate agents never miss another lead reaching them from property portals such as Rightmove and Zoopla.

Rightmove says agents will typically fail to follow up around 50% of all leads from its marketing platform, and with today’s tough trading conditions Yomdel Live Email will enable businesses to increase market share simply through contacting every single lead they receive.

The service sees a skilled Yomdel operator sending a personal email response to new enquiries within 15 minutes to help people with their search, offer to book viewings or valuations, and importantly let people have a live chat with a professional property operator in just one click.

“This is a huge opportunity for estate agents faced with declining transaction levels and a tougher market.” said Andy Soloman, Yomdel Founder & CEO.

“Through responding to 100% of all leads as they come in around the clock, Yomdel will identify additional business opportunities, including capturing potential vendors way ahead of the competition.”

Yomdel provides managed live chat services to around 3,000 estate agents in the UK, and data proves its service is incredibly efficient at increasing website conversion by 50% or more, as well as delivering exceptional customer experience.

Last week, Zoopla highlighted that most potential buyers view a property listing within an hour of it being posted online, and through providing an immediate, personalised response to these enquiries, Yomdel will set its clients apart when it comes to how responsive the customer perceives the agent to be.

With Yomdel Live Email allowing 100% lead capture it also results in an improved return on aggregator and portal fees, while helping to grow market share.

“This is vital now more than ever, as slower market conditions have seen many home sellers hold off from a sale and in addition to a smaller number of vendors, there’s also the threat of existing and new competition from online and hybrid agents,” said Andy Soloman.

But it isn’t just about securing business. Yomdel Live Email allows you to up your customer service game with Yomdel’s award-winning formula of great customer service, great people and innovative technology enabling your business to respond quickly and effectively day and night.

Yomdel Live Email can be integrated with existing calendar software and requires no additional systems or software to run. It can be designed, deployed and activated within one to two weeks and works just as well across multibranch agents as it does for smaller independents.

For more information head to the following link and take advantage of a 25% discount offer until the end of August https://www.yomdel.com/products/yomdel-live-email.

Founder and CEO of Yomdel, Andy Soloman, commented:

“We’ve been working on solving this problem of agents not dealing with their portal leads for some time and we are really happy with the quality and processes we have adopted. Enabling seamless communication across email and live chat means the customer is more empowered than ever before.

“Particularly where property is concerned, that first contact point is extremely important and capturing that lead can be the difference between success and failure. We know that the portals deliver a huge amount of inbound leads but for many agencies there simply isn’t the capacity to qualify and pursue every single one.

“With Yomdel Live Email, you can harvest 100% of leads that come through these channels so not only is there more opportunity to win business, but you make the most of the charges incurred for generating these leads in the first place. Providing a double-edged sword of cost saving with market share and revenue growth.”

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

Breaking News

Breaking Property News – 28/03/24

Daily bite-sized proptech and property news in partnership with Proptech-X.   tlyfe the tenant App gets huge marketing boost from national team tour from the Openbrix team As many will know tlyfe, powered by OpenBrix, is the UK’s most innovative tenant lifecycle app, taking the stress out of the move in process and helping to…
Read More
Breaking News

Over Four Out Of Five Tenants Unaware Of The Renters Reform Bill

OVER four out of five tenants remain unaware of the Renters (Reform) Bill and its contents, according to new research. The data comes from a representative survey of over 2,000 private renters conducted by the TDS Charitable Foundation, which works to advance education about housing rights and obligations in the private rented sector. The Bill…
Read More
Estate Agent Talk

What is Property Damage in a Personal Injury Case?

Property damage refers to any damage that affects things instead of a person. This might include damage to your car, house, etc. As such, it is not regarded as a personal injury case. However, when an individual is injured when the accident occurs, the affected person can file a personal injury claim. A typical example…
Read More
Love or Hate Rightmove
Breaking News

Rightmove comment on new 99% first-time buyer mortgage product

Matt Smith, Rightmove’s mortgage expert said: “It’s encouraging to see lenders continuing to try to innovate in the mortgage market, even after the government abandoned its own plans to encourage lower deposit mortgages in the Spring Budget. This new product has the potential to help some first-time buyers who fit the affordability criteria, but are struggling…
Read More
Breaking News

Breaking Property News – 27/03/24

Daily bite-sized proptech and property news in partnership with Proptech-X.   Coadjute ahead of the game as they are already licensed to provide digital TA6 Forms to property stakeholders This week, the Law Society announced its TA6 Form will now include Material Information as per the the National Trading Standards Estate and Letting Agency Team…
Read More
Breaking News

Breaking Property News – 26/03/24

Daily bite-sized proptech and property news in partnership with Proptech-X.   Sharing Success: The Guild Conference and Awards celebrate Member achievements The QEII Centre in Westminster, London, was abuzz with excitement on Friday, 22 March 2024, as The Guild of Property Professionals hosted its highly anticipated annual Guild Conference and Awards. Under the theme ‘Sharing…
Read More