Estate Agent Talk

Will this be the end of the race to exchange?

 

We don’t think so. Reports on a potential government consultation with the industry on how to speed up the house buying process talked of the potential of a process similar to Scotland. In Scotland deals are binding once missives are exchanged, which rules out gazumping and gazundering. The managing director of the National Association of…

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How to be a great sales or lettings negotiator

 

Arguably the most popular role in the property industry is the sales or lettings negotiator. Theirs is the job which is different every day, where they could be showing a property in the morning, speaking with a landlord in Melbourne in the afternoon and closing a deal before home time. Then there’s the pay and…

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Why Manchester’s Young Population will set the City up for Years to Come

 

Manchester is a city with a very young population. Larger cities are always the places that attract young professionals and graduates, thanks to relatively large numbers of job opportunities and the presence of major companies. Even by these standards Manchester is a city that seems to hold great appeal for young people. Around 22% of…

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Mark Burns

Making Estate Agents Loved Again

 

You are either an estate agent (or letting agent).. .. That is WHAT you do. .. But WHY do you do it? I especially ask this question of all the agents who own and run their own agencies. If it’s just to earn money and have a better life style because you are your own boss…

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Christopher Watkin

What Estate Agents could learn from Leicester City

 

Leicester City – you did well this year  beating the big boys of Spurs, Arsenal, Chelsea, and the two Manchester teams The behind the sofa tension on the brink of glory was awesome.. ….but don’t let it go to your head next season, don’t anticipate victory as an entitlement when you go to Old Trafford or…

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Christopher Watkin

Infographic: Estate Agents Customer Survey

 

We surveyed 1000 UK homeowners to understand their preference for traditional high street or online estate agents. We also asked them how they felt about levels of customer service in the sector. See the results on our infographic below.

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Which online estate agent is best?

 

For decades home owners have visited their local real estate agents to sell their properties; there were no other options. Now, a whole new method of property trading has been established in the online world. An influx of online estate agents have burst on to the real estate scene and as you can expect, the…

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The Changing Face of Property Auctions: Part II.

 

AUCTION CONSULTANT, ANDY THOMPSON, TALKS ABOUT THE EVOLVING PROFILE OF THE TYPICAL AUCTION SELLER. Regular followers of my blog will know that I recently wrote about the “changing faces of property auctions”… and the weather. Well, unfortunately the sunshine didn’t hang around long, but I suppose some things never change. On the property front though,…

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Being an Estate Agent is easy, isn’t it?

 

I thought I’d share this with you fine folk. Last month I became an estate agent …..for a day. It was for an article I wrote for an agency’s quarterly newsletter. I now have a lot more respect for you and your industry. Here’s the article in full. There’s a lot more to being an…

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Should Estate Agents do more for their clients?

 

I thought this month I would like to write a light hearted blog about why Estate Agents ‘could’ or ‘should’ perhaps consider doing a little more for their clients.  Agents, take a deep breath, I promise this won’t hurt a bit! My question to any Estate Agents reading this blog is, ‘Could you do more…

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Three tips in hiring the best staff

 

What should one be looking for when hiring staff? What are the processes needed to ensure you appoint the right person for your team? We all want to hire the best staff but it can be challenging. So how do you recognise who is the best candidate for your company? Hiring the best staff is…

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Great Customer Service – Make it a habit !!

 

Ok I will get straight to the point. Every week we read or hear about someone in the Property Industry talking about the importance of providing great customer service. Common themes such as “Shape your proposition around the customer”, “make sure you deliver what the customer wants”, “great service will differentiate you from the competition”etc,…

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Backstabbing Estate Agents in my Office

 

‘That’s the fifth property I have lost this month to the competition’. You think, am I losing my mojo? Your Area Manager is on your back, because you aren’t hitting your targets. You can see it in the slightly squinting eyes of that Neg – the look of distain as they back-stab in a subtle and ever…

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Christopher Watkin

Estate Agency Armageddon  … coming soon!

 

22nd July 1991 – my first day as an estate agent. I was going through my old papers and I found my own Valuer/Lister workshop training notes from the early 90’s At those meetings ..  I liked to write stuff down, I used to write everything down (it looked good as the new boy). The…

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Christopher Watkin

Estate Agent Networking launch event, Mayfair, London:

 

It was a packed house and a wash of networking activity as the Estate Agent Networking launch event, hosted by Anastasia Fox-Cavendish, was met with both great attendance on the evening and great feedback after. The main sponsors for the first networking event was Feefo (Estate Agency Review website) and they welcomed the chance to…

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Christopher Walkey