Is this the reason you are finding it a little tougher to convert FV’s into Listings?

Our estate agency is the best agent to sell your house because ..

  1. We are biggest agent in the town meaning we have more people registering with us
  2. We have the biggest network of agents around the UK so we have access to more buyers
  3. We have the biggest presence on Rightmove so we attract more buyers
  4. Our Photography are taken by a Professional so show your property in the best way
  5. We do bespoke Facebook campaigns to find more buyers
  6. We sell the most houses

Noticed how it’s all WE and OUR

NO WONDER YOU ARE LOSING LISTINGS  ..  these agents are talking about themselves and what it means to the house seller

Its … “we do this”  ….and “this is what it means to you”

ie its ‘lets us give you a fact’ then ‘try and get emotional buy in

That is the technique 99% of estate agents use… but many of you arent getting buy in from this technique .. are you?

  • You arent getting the fee you want?
  • You are losing the listings to the competition

They might be nodding on the sofa, but don’t commit. You are dropping on the house seller all your USP’s and expecting them to say .. “Where do I sign? ….

It’s because you might be getting buy in on a logical level .. but not emotional buy in.

… and people buy on emotion – not logic

So, let me share with you a solution

Try this ….

Just change the order you say things in. Tell them “Why they need it” and then “How it works”.

It’s very subtle and it goes something like this…

“The housing market has less buyers because less people are moving. As you need to get top dollar and quickly because you are moving to the posh part town and need every penny to enable you to get your child into to the nice Primary school for September .. you are going to need an agent that squeeze every last penny out the limited number of buyers out there. To ensure we cant get you moved, for top dollar and get your little one into the school, what we do at xyz agency is we have a bespoke Facebook campaign that puts your house in front of people who arent even looking with a new Facebook Optimiser package. You see every agent relies on Rightmove and the normal channels to find buyers, as we do as well, yet we are like the Heineken of agents .. because on top of the normal channels to reach buyers (ie Rightmove , Zoops etc) also reach the buyers other agents cant reached with our unique Facebook strategy … only last week, we had a lovely 4 bed house in the nice development down the road, and with our unique Facebook search algorithm, we found a buyer for someone who wasn’t to planning to move for 6 months, but because it came up on their time line on Facebook (because our unique fancy  Facebook thinggee)  .. we found a buyer that no other agent could off … because the person themselves didn’t even know they were looking until they saw it …. That’s why we are the Heineken agent … because we find buyers others simply cant reach”

You have got to start with the emotion first and then logic afterwards.

Christopher Watkin

I teach, guide, support, mentor, consult, counsel, partner many hundreds of UK Estate and Letting Agents in their quest to grow their estate and lettings agencies business. Old school techniques of touting, landlords wanted leaflets, ring us for a free valuation, we have sold this in your street leaflets don't work anymore. There are too many competitor agents .. meaning cheap fees are epidemic, overvaluing is almost a norm to get the stock and don’t even mention about the online/hybrid threat. So a few years ago, I set about looking around the UK and spotted that certain agents (not many mind you) in certain towns were still seen as the ‘go to person on property’, the person the newspaper editor rang up every week for a comment and I looked at what they did and they were doing some thing quite remarkable…. Only one thing but they were doing it so well .. and reaping the reward in terms of decent listings and decent fees, happy staff, decent sales pipeline and exchange income, managed lettings portfolios in the many hundreds .. but more importantly, they really enjoyed the job… they enjoyed getting up in the morning and people looked up to them Over 400 agents around the UK are on a mission to change the way our Estate and Lettings agency profession is perceived and looked upon, doing it town by town, city by city. I guide these 400 agents, teach them, mentor them and support them to be seen in a different light, to be seen as the ‘go to person for property’, actually be the ‘local property expert’ and prove it. Christopher Watkin 07950 147 572 christopher@christopherwatkin.co.uk

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