Letting Agents – Don’t let them bash you without a fight

My old man was a 11 year-old Irish immigrant from County Cork when his family landed on these shores in 1950.

It was a time when boarding houses displayed signs saying no blacks, no Irish, no dogs.

Rough times.

And being one of the first of the new small wave of Irish kids in his class my dad was targeted by bullies.

_Paddy b***ard_ _Spud muncher_ _thick tinker_ were just some of the barbs thrown his way.

His reaction was to fight _ literally. Punch ups a plenty. The bullying eventually ended.

In fact _Paddy_ Lyons became his nickname and was something he wore as a badge of honour.

He always used to say to me _I_d rather take a hiding than be bullied._ He bashed his way out of the firing line.

Now if you are a letting agent or have a lettings department you_re in the line of fire at the moment too. In a lot of cases very unfairly.

Listening to Radio Five this morning it was clear the latest Public Enemy Number Ones are letting agents. The public it would seem hate you and the Government has latched onto it hence the focus on fees.

But how do you fight back against accusations of being heartless money grabbers charging exorbitant fees for sod all?

Well you might not want to even defend yourselves _ that_s your choice.

Or you could think about fighting back, not literally a la Paddy Lyons, but that would certainly generate more headlines.

Here are four ideas:

Start a regular blog to get across to the haters what you actually do for a living. Share your experience, expertise and how and why you earn your living. Show your humanity.

Remind your existing landlords why you are worth the money they pay you.

Get professionally written up testimonials and case studies from tenants and landlords on your websites and within your marketing materials.

Write a guide aimed at helping tenants. (I have a white label of this type of guide for sale on a postcode exclusive basis.)

The way you are perceived by the public matters and by taking the time, making an investment and sticking up for yourselves you can all influence this currently negative perception.

Thanks for reading and good luck.

Jerry

PS: Ping me an email saying Paddy Power if you want to know more about the white label letting guide for tenants.

 

Jerry Lyons

You May Also Enjoy

Rightmove logo
Breaking News

Rightmove’s Weekly Mortgage Tracker – 01/07/25

Average rates for 2-year and 5-year fixed-rate mortgages   Term Average rate Weekly change Yearly change 2-year fixed 4.57% -0.05% -0.83% 5-year fixed 4.55% -0.04% -0.45%   Lowest rates for 2-year and 5-year fixed-rate mortgages   Term Lowest rate Weekly change Yearly change 2-year fixed 3.69% -0.13% -0.98% 5-year fixed 3.87% -0.01% -0.36%   Average…
Read More
Breaking News

Housing Insight Report Covering May 2025

Sales On average, there were around 11.5 homes placed for sale per member branch in May 2025. Lettings The average void period reported by member agents increased to just over three weeks in May 2025. We are seeing an average of 37% of housing transactions taking longer than 17 weeks to complete. The timescales are…
Read More
Breaking News

Rental Market Hotspots Drive National Growth

New analysis from FCC Paragon reveals modest national growth in rental demand across England in Q2 2025, up by 1.2% to 29.4%. However, this overall increase masks significant regional variation, with several counties experiencing substantial quarterly surges that are driving the market forward. The research shows that rental demand across England strengthened in Q2, up 1.2%…
Read More
Breaking News

Nationwide House Price Index for June 2025 – Thoughts from the Industry

Nationwide House Price Index for June 2025 shows House prices fell by -0.8% between May and June of this year. On an annual basis, the average house price increased by 2.1% although this rate of growth had slowed from 3.5% the previous month. As a result, the average UK house price now sits at £271,619.…
Read More
Breaking News

Clarity still needed on key areas in Renters’ Rights Bill

Ahead of Report Stage of the Renters’ Rights Bill in the House of Lords later today, 1 July 2025, Propertymark is urging the UK Government and Peers to amendment Bill, so it is fit for purpose. There remain long-standing concerns about the capacity and capability of the Courts, with the time from claim to hearing…
Read More
Cozy Pet Cat Tree Grey
Breaking News

Pet deposits only option following UK Government U-turn on Renters’ Rights Bill

Ahead of Report Stage of the Renters’ Rights Bill in the House of Lords which kicks off later today, Tuesday 1 July 2025, Propertymark is urging Peers to support an amendment that would allow for an additional pet deposit now that the UK Government has tabled amendments to remove pet insurance requirements. Since the introduction…
Read More