Letting Agents – Don’t let them bash you without a fight

My old man was a 11 year-old Irish immigrant from County Cork when his family landed on these shores in 1950.

It was a time when boarding houses displayed signs saying no blacks, no Irish, no dogs.

Rough times.

And being one of the first of the new small wave of Irish kids in his class my dad was targeted by bullies.

_Paddy b***ard_ _Spud muncher_ _thick tinker_ were just some of the barbs thrown his way.

His reaction was to fight _ literally. Punch ups a plenty. The bullying eventually ended.

In fact _Paddy_ Lyons became his nickname and was something he wore as a badge of honour.

He always used to say to me _I_d rather take a hiding than be bullied._ He bashed his way out of the firing line.

Now if you are a letting agent or have a lettings department you_re in the line of fire at the moment too. In a lot of cases very unfairly.

Listening to Radio Five this morning it was clear the latest Public Enemy Number Ones are letting agents. The public it would seem hate you and the Government has latched onto it hence the focus on fees.

But how do you fight back against accusations of being heartless money grabbers charging exorbitant fees for sod all?

Well you might not want to even defend yourselves _ that_s your choice.

Or you could think about fighting back, not literally a la Paddy Lyons, but that would certainly generate more headlines.

Here are four ideas:

Start a regular blog to get across to the haters what you actually do for a living. Share your experience, expertise and how and why you earn your living. Show your humanity.

Remind your existing landlords why you are worth the money they pay you.

Get professionally written up testimonials and case studies from tenants and landlords on your websites and within your marketing materials.

Write a guide aimed at helping tenants. (I have a white label of this type of guide for sale on a postcode exclusive basis.)

The way you are perceived by the public matters and by taking the time, making an investment and sticking up for yourselves you can all influence this currently negative perception.

Thanks for reading and good luck.

Jerry

PS: Ping me an email saying Paddy Power if you want to know more about the white label letting guide for tenants.

 

Jerry Lyons

You May Also Enjoy

Breaking News

Clarity on energy efficiency rules for commercial property needed

Propertymark has written to Martin McCluskey MP, Minister for Energy Consumers at the Department for Energy Security and Net Zero, urging the UK Government to provide urgent clarity on the future of Minimum Energy Efficiency Standards (MEES) for non-domestic property. The letter follows the publication of the UK Government’s Warm Homes Plan, which confirmed that…
Read More
Breaking News

English Housing Survey 2024 to 2025

English Housing Survey 2024 to 2025: headline findings on housing quality and energy efficiency The latest findings from the English Housing Survey on housing quality and energy efficiency. This is the second release of data from the 2024-25 survey. This report will be followed by a series of more detailed topic reports in the spring…
Read More
Breaking News

Propertymark responds to latest HMRC property transactions report

Nathan Emerson, CEO at Propertymark, comments: “Based on December 2025’s figures, it is encouraging to see that property transactions remained stable following the Autumn Budget. At a time when many households were concerned about rising living costs, this stability suggests that the Budget provided enough clarity for people to continue progressing with plans to buy…
Read More
Breaking News

Mortgage activity dips in December

Property industry reaction to the latest mortgage approval data from the Bank of England. The latest figures show that: – Mortgage approvals on house purchases for December sat at 61,013 down (-4.8%) from 64,072 in November. Approvals are down (-8.4%) when compared to the 66,634 seen in December 2024. This decline was expected due to…
Read More
Breaking News

£19.9bn of PRS refurbishment required

£19.9bn of refurbishment investment required to bring England’s private rented homes up to EPC C by 2030 Jonathan Samuels, CEO of Octane Capital, believes that despite the Government extending the deadline for all private rental stock to meet an EPC C rating from 2028 to 2030, refurbishment finance will remain key in helping landlords meet…
Read More
Home and Living

10 budget patio ideas for beginners in landscaping

Creating an inviting outdoor space doesn’t have to break the bank. With a bit of creativity and some elbow grease, you can transform your backyard into a relaxing retreat. Whether you’re looking to build a brand-new area or revamp an existing one, these budget-friendly patio ideas will inspire you to create a stylish and functional…
Read More