Letting Agents – Don’t let them bash you without a fight

My old man was a 11 year-old Irish immigrant from County Cork when his family landed on these shores in 1950.

It was a time when boarding houses displayed signs saying no blacks, no Irish, no dogs.

Rough times.

And being one of the first of the new small wave of Irish kids in his class my dad was targeted by bullies.

_Paddy b***ard_ _Spud muncher_ _thick tinker_ were just some of the barbs thrown his way.

His reaction was to fight _ literally. Punch ups a plenty. The bullying eventually ended.

In fact _Paddy_ Lyons became his nickname and was something he wore as a badge of honour.

He always used to say to me _I_d rather take a hiding than be bullied._ He bashed his way out of the firing line.

Now if you are a letting agent or have a lettings department you_re in the line of fire at the moment too. In a lot of cases very unfairly.

Listening to Radio Five this morning it was clear the latest Public Enemy Number Ones are letting agents. The public it would seem hate you and the Government has latched onto it hence the focus on fees.

But how do you fight back against accusations of being heartless money grabbers charging exorbitant fees for sod all?

Well you might not want to even defend yourselves _ that_s your choice.

Or you could think about fighting back, not literally a la Paddy Lyons, but that would certainly generate more headlines.

Here are four ideas:

Start a regular blog to get across to the haters what you actually do for a living. Share your experience, expertise and how and why you earn your living. Show your humanity.

Remind your existing landlords why you are worth the money they pay you.

Get professionally written up testimonials and case studies from tenants and landlords on your websites and within your marketing materials.

Write a guide aimed at helping tenants. (I have a white label of this type of guide for sale on a postcode exclusive basis.)

The way you are perceived by the public matters and by taking the time, making an investment and sticking up for yourselves you can all influence this currently negative perception.

Thanks for reading and good luck.

Jerry

PS: Ping me an email saying Paddy Power if you want to know more about the white label letting guide for tenants.

 

Jerry Lyons

You May Also Enjoy

Breaking News

UK property fall-throughs cost estate agents estimated £2.8m every day

The latest research from GetAgent has found that property fall-throughs are costing UK estate agents an estimated £2.8m per day in delayed or lost commission income, highlighting the substantial financial impact that failed transactions continue to have across the industry. The research analysed residential property transactions that fell through during May 2026, alongside average regional…
Read More
Breaking News

Where are the UK’s most Instagrammable streets?

· New research from Lloyds reveals the most popular streets on Instagram and TikTok · Bath’s Royal Crescent tops the list, where average house prices are £590,786 · London, Edinburgh, Bristol, Cardiff and Manchester all feature in the top 20 · From £1.66m in Notting Hill to £158,559 near Loch Lomond – picture-perfect streets feature…
Read More
to let sign 2025
Letting Agent Talk

Northern Ireland emerging as one of the UK’s most attractive long-term rental investments

Northern Ireland rents have increased by approximately 51% over the past five years Tenant enquiries have risen by approximately 33%, highlighting continued demand for quality rental accommodation. Four of the five fastest-growing housing markets in the UK are located in Northern Ireland 26% of landlords in England sold at least one rental property during 2024,…
Read More
Estate Agent Talk

Homebuyers demand same-day conveyancing updates

New research from Lyons Bowe solicitors reveals that Britain’s homebuyers have little tolerance for poor communication during the conveyancing process, with buyers increasingly expecting same-day updates, prompt responses, and swift notification of any issues that could impact their purchase. The survey of current and recent homebuyers who have purchased a property within the last two years,…
Read More
Breaking News

Breaking Property News 25/6/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Detecting property moisture defects without invasive or damaging procedures BEST Training, a specialist CPD provider for the built environment, has now launched Module 2 of its advanced course series: Investigating Moisture in Traditional Buildings. The module offers an end-to-end diagnostic curriculum for professionals working…
Read More
Breaking News

How Wimbledon property compares to other Grand Slam locations

The latest research from Benham and Reeves has revealed that property values in Wimbledon, home to the Wimbledon serves up more subdued house price growth than fellow Grand Slam locations The latest research from Benham and Reeves has revealed that property values in Wimbledon, home to the world’s most prestigious tennis tournament, have fallen by…
Read More