Letting Agents – Don’t let them bash you without a fight

My old man was a 11 year-old Irish immigrant from County Cork when his family landed on these shores in 1950.

It was a time when boarding houses displayed signs saying no blacks, no Irish, no dogs.

Rough times.

And being one of the first of the new small wave of Irish kids in his class my dad was targeted by bullies.

_Paddy b***ard_ _Spud muncher_ _thick tinker_ were just some of the barbs thrown his way.

His reaction was to fight _ literally. Punch ups a plenty. The bullying eventually ended.

In fact _Paddy_ Lyons became his nickname and was something he wore as a badge of honour.

He always used to say to me _I_d rather take a hiding than be bullied._ He bashed his way out of the firing line.

Now if you are a letting agent or have a lettings department you_re in the line of fire at the moment too. In a lot of cases very unfairly.

Listening to Radio Five this morning it was clear the latest Public Enemy Number Ones are letting agents. The public it would seem hate you and the Government has latched onto it hence the focus on fees.

But how do you fight back against accusations of being heartless money grabbers charging exorbitant fees for sod all?

Well you might not want to even defend yourselves _ that_s your choice.

Or you could think about fighting back, not literally a la Paddy Lyons, but that would certainly generate more headlines.

Here are four ideas:

Start a regular blog to get across to the haters what you actually do for a living. Share your experience, expertise and how and why you earn your living. Show your humanity.

Remind your existing landlords why you are worth the money they pay you.

Get professionally written up testimonials and case studies from tenants and landlords on your websites and within your marketing materials.

Write a guide aimed at helping tenants. (I have a white label of this type of guide for sale on a postcode exclusive basis.)

The way you are perceived by the public matters and by taking the time, making an investment and sticking up for yourselves you can all influence this currently negative perception.

Thanks for reading and good luck.

Jerry

PS: Ping me an email saying Paddy Power if you want to know more about the white label letting guide for tenants.

 

Jerry Lyons

You May Also Enjoy

Breaking News

How to secure a rented home if you used to pay rent up front

One change that has come into effect under the Renters’ Rights Act (RRA) is that landlords may no longer accept more than one month’s rent in advance of a tenancy beginning. Previously, there was no limit to how much rent tenants could pay up front to secure a property, which was particularly helpful in certain…
Read More
Kerb appeal
Breaking News

Whoever Leads Britain Next Must Focus on Growth, Housing and Opportunity

Neil Louth – Group Executive Director, LRG and CEO, Acorn Group From my perspective, the question is less about who occupies Number 10 and more about what they do once they get there. Whether it is Sir Keir Starmer continuing in office, Andy Burnham emerging as a future challenger, or someone else entirely, the next…
Read More
Breaking News

Biggest Shake-up of Home Buying in Decades

Families and first-time buyers set to save time, money, and stress under major changes to the homebuying process – supporting the next generation and those locked out by a slow and unfair system New sales packs to ensure buyers have the information they need upfront, earlier binding agreements, and digital tools will halve the number…
Read More
Breaking News

More than half of home movers try D.AI.Y

but 38% say it gave them bad advice   The latest research from Yopa has found that 57% of home movers have engaged in D.AI.Y, to help maintain, repair and improve their homes, although more than a third have been given advice that later turned out to be incorrect. Yopa surveyed recent homebuyers to understand…
Read More
Breaking News

Home buying journey is about to become unrecognisable

Claire Van der Zant, CEO of Novus Strategy, comments on the Government’s homebuying reform “The industry has been very vocal in its demands for mandation and this is the most impactful example yet of government intervention that will drive the change everyone has been asking for. What it will mean is the complete reorganisation of…
Read More
bank of england interest rate
Breaking News

Bank of England holds interest rates at 3.75%

The Bank of England has announced its decision to hold the base rate at 3.75%. This decision comes as a result of wider economic uncertainty and inflation (CPI) increasing to 3.3% in March and remaining above the Bank’s 2.0% target. Here are some thoughts from within the property industry.   Matt Smith, Rightmove’s mortgage expert…
Read More