Letting Agents – Don’t let them bash you without a fight

My old man was a 11 year-old Irish immigrant from County Cork when his family landed on these shores in 1950.

It was a time when boarding houses displayed signs saying no blacks, no Irish, no dogs.

Rough times.

And being one of the first of the new small wave of Irish kids in his class my dad was targeted by bullies.

_Paddy b***ard_ _Spud muncher_ _thick tinker_ were just some of the barbs thrown his way.

His reaction was to fight _ literally. Punch ups a plenty. The bullying eventually ended.

In fact _Paddy_ Lyons became his nickname and was something he wore as a badge of honour.

He always used to say to me _I_d rather take a hiding than be bullied._ He bashed his way out of the firing line.

Now if you are a letting agent or have a lettings department you_re in the line of fire at the moment too. In a lot of cases very unfairly.

Listening to Radio Five this morning it was clear the latest Public Enemy Number Ones are letting agents. The public it would seem hate you and the Government has latched onto it hence the focus on fees.

But how do you fight back against accusations of being heartless money grabbers charging exorbitant fees for sod all?

Well you might not want to even defend yourselves _ that_s your choice.

Or you could think about fighting back, not literally a la Paddy Lyons, but that would certainly generate more headlines.

Here are four ideas:

Start a regular blog to get across to the haters what you actually do for a living. Share your experience, expertise and how and why you earn your living. Show your humanity.

Remind your existing landlords why you are worth the money they pay you.

Get professionally written up testimonials and case studies from tenants and landlords on your websites and within your marketing materials.

Write a guide aimed at helping tenants. (I have a white label of this type of guide for sale on a postcode exclusive basis.)

The way you are perceived by the public matters and by taking the time, making an investment and sticking up for yourselves you can all influence this currently negative perception.

Thanks for reading and good luck.

Jerry

PS: Ping me an email saying Paddy Power if you want to know more about the white label letting guide for tenants.

 

Jerry Lyons

You May Also Enjoy

Estate Agent Talk

Conservatories fall out of fashion

Conservatories fall out of fashion as fewer than one in 10 homes boast the former must-have feature   The latest market analysis from eXp UK has revealed that conservatories appear to have fallen out of favour with England’s homeowners, with fewer than one in 10 properties currently listed for sale offering the once-popular home improvement.…
Read More
Breaking News

95% of estate agents say homebuying reforms could speed up property transactions

The latest survey by GetAgent.co.uk has found overwhelming support from estate agents for the Government’s proposed homebuying reforms, with the vast majority believing the changes will create a faster, more stable and more efficient property market. The proposed reforms are designed to modernise the homebuying process by introducing greater upfront information, earlier legal certainty and measures…
Read More
Breaking News

Private rent and house prices, UK: July 2026

1. Main points Average UK monthly private rent increased by 3.3%, to £1,388, in the 12 months to June 2026 (provisional estimate); this annual growth rate remained unchanged from the 12 months to May 2026. Average rents increased to £1,446 (3.4%) in England, £843 (4.9%) in Wales, and £1,012 (1.3%) in Scotland, in the 12 months…
Read More
what is happening to house prices
Breaking News

Tenant demand continues to strengthen in Q2

The latest research by The Letting Partnership has found that tenant demand across England continued to strengthen during the second quarter of 2026, with 29.7% of all rental listings already securing a tenant. Demand has increased by 2.3% over the quarter and now sits 0.3% higher than the same time last year, demonstrating the continued…
Read More
Breaking News

Breaking Property News 22/7/26

Daily bite-sized proptech and property news in partnership with Proptech-X.     More kite flying on capping rents creates new uncertainty for investors Official data undermines rent cap folly as Burnham yo-yoing creates damaging market uncertainty More kite flying on capping rents has created new uncertainty for investors at the worst possible time. Analysis of…
Read More
Estate Agent Talk

Conveyancing keeps providing stability in uncertain market

New research from Lyons Bowe solicitors has found that conveyancing costs have remained remarkably steady as a proportion of house prices across the UK, providing essential reliability for homebuyers during another year of market and economic uncertainty. Lyons Bowe’s analysis found that the average cost of purchasing a freehold property increased from £1,383 in April 2025…
Read More