New Legislation is Set to Reshape the Property Industry
Propertymark urges members to book a compliance audit as new legislation is set to reshape the industry.
As significant legislative changes roll out across the UK’s property sector, Propertymark is approaching its estate and letting agent members to get them booked in for a compliance audit as it’s “the most effective way to ensure their business is operating legally, confidently, and ready for the future.”
With governments in all nations of the UK introducing new rules around areas such as renting reform, material information, energy efficiency, and anti-money laundering, the landscape for property professionals is evolving rapidly. Propertymark warns that these changes will directly affect how agents work day to day, making robust compliance more important than ever.
David Oliver, Compliance Manager at Propertymark, said:
“There’s a lot of change on the horizon, and agents who take compliance seriously will be the ones best prepared.
“A Compliance Audit isn’t something to fear, it’s a chance to get expert guidance and make sure your business is future-proofed for the next wave of legislation.”
Propertymark’s compliance audits provide members with a thorough, supportive review of their processes, covering key areas such as:
Client Money Protection (CMP)
Anti-Money Laundering (AML)
Data Protection and GDPR
Digital Markets, Competition and Consumer Act 2024 regulations
Record Keeping and Professional Standards
The audits are conducted by Propertymark’s experienced compliance team and are designed to help agents avoid hazards that regularly generate tens of thousands of pounds in local authority fines. The audits identify areas for improvement, reduce risk, and help agents meet their legal obligations now as new laws come into force.
“Our audits aren’t about catching anyone out; they’re about helping agents stay ahead,” added Oliver. “With so much legislative change coming, an audit gives peace of mind that your business is compliant today and resilient for tomorrow.”
What agents have to say about the audits:
“The visit was very worthwhile and made us put time aside to closely examine our procedures. The advice we received was clear and very helpful, and moving forward will assist in making improvements.”
“I would say to any member that the auditor was friendly and professional, and that it was a positive experience. I would thoroughly recommend. As members of Propertymark, we all want to provide the best service, so it’s also reassuring for somebody outside of your own organisation to give you a thumbs up.”
“In this ever-changing industry, it’s reassuring to know you’re doing everything to Propertymark’s high standards, and we welcome these audits.”
“On a personal note, I was more than a little anxious at the prospect of an audit (an emotive term at best). Matt made the process comfortable, informative, and much more of an opportunity than an undertaking! I look forward to meeting Matt again, possibly at the next Regional Conference.”
Following the audit, firms receive a clear, personalised report outlining both strengths and practical recommendations. Members consistently describe the process as reassuring, educational, and essential to maintaining consumer trust.
Propertymark urges its members to welcome these audit visits as it looks to support them in achieving expected high levels of compliance and ensure businesses remain confident and ready for the future.
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