Are you guilty of any of these? Estate Agency Jargon.

While researching this article I found a few dictionary definitions of jargon that stood out.

  • Special words and ​phrases which are used by ​particular ​groups of ​people, ​especially in ​their ​work and industry. Often not understood by ‘outsiders.’
  • Unintelligible or meaningless talk or writing.
  • Utter shite spouted by someone who doesn’t have the brains or energy to explain stuff simply.

I like the third explanation best. Working in Public Relations and communications means I hear a lot of jargon. It’s painful, I detest it but if I’m really honest I visit jargon land every so often.

Being a PR bloke who specialises in working with estate agents means I get to hear even more jargon than most. A double whammy if you like.

So I’ve come up with this quick 11 point jargon buster for the estate agency industry – How many of these do you use on a regular basis when speaking with an applicant / vendor?

  • Vendor – The person selling a place.
  • The ‘applicant’ – The person buying the place.
  • Sole agent – Not to be confused with soul agent which would refer to a fan of Luther Vandross and James Brown who sells and lets properties. Basically this means the only agency selling the place.
  • Chain free – This should be an easier place to buy due to the lack of people, solicitors, agents, surveyors etc involved.
  • Mortgage Offer – The lender’s letter proving you have a loan for the money to buy the place.
  • Conveyancing – The legal stuff that needs doing when you are buying a place.
  • EPC (Energy Performance Certificate) – The piece of paper which shows how energy efficient (drafty or insulated) the place is.
  • Subject to contract – You’ve agreed to buy the place, they’ve accepted your offer but everything is still in the lap of the gods until exchange of contracts (or if you are really unlucky completion) happens.
  • Stamp duty – The Government tax which makes buying your place a lot more expensive especially if it’s a holiday home in Cornwall or a studio flat to rent out in Dalston(as of April 2016).
  • Exchange – When everything is legally agreed by everyone involved and you can swap contracts making buying the place a whole lot more likely. At this point you can have a drink.
  • Completion – The moment the place becomes yours. Keys in your hand, kiss the agent, order a take away and have another, larger drink.

I have a love / hate relationship with jargon.

I hate it, but love hearing or reading it. It’s weird.

So if you can add to my I Beg Your Jargon Hall of Fame please use written electronic correspondence techniques to engage me with your content.

Or just email me examples of jargon at Jerry@propertyprexpert.co.uk

Here’s to your next…. moment of extreme joy when someone gives you the go ahead to sell / let their place AKA…… instruction.

Jerry@propertyprexpert.co.uk

Alex Evans

You May Also Enjoy

Estate Agent Talk

International buyer slowdown one of Prime London’s biggest challenges

The latest survey of UK prime residential agents by AgentWise has found that many believe a slowdown in international buyer activity to be one of the biggest challenges facing the market today, whilst many have also noted an increase in the number of clients looking to explore property opportunities overseas rather than the UK. AgentWise…
Read More
Breaking News

Housing market hit by £21m increase in fall-through bill

The latest Fall-Through Index by the House Buyer Bureau reveals that the number of property fall-throughs across the UK increased by 9.8% during the first quarter of 2026, resulting in an additional £20.9m in costs to the housing market compared to the previous quarter. House Buyer Bureau analysed the latest data from TwentyCi on the estimated…
Read More
Breaking News

Is UK Construction Stuck in a Rut?

Glenigan data for Q.2 shows construction performance weakening further, dashing hopes of recovery in H.2 2026   The value of underlying work starting on-site during the past three months declined 15% and fell 38% below last year’s levels. Residential construction starts fell sharply, dropping 31% against the preceding three months and plummeting 52% compared with…
Read More
Breaking News

Home sellers have a 24-hour patience threshold

Survey shows that the age of instant communication has reached estate agencies New research from Street Group suggests Britain’s home sellers have developed a “24-hour patience threshold”, with the vast majority expecting estate agents to respond, provide updates or take action within a day at virtually every stage of the sales process. The survey of…
Read More
Breaking News

Lloyds House Price Index for June 2026 – Thoughts from the Industry

The latest Lloyds House Price Index for June 2026 shows that: House prices increased by +0.2% between May 2026 and June 2026. Annual house price growth increased slightly to +0.6% in June 2026, up from +0.5% in May 2026. The average UK house price now stands at £299,330.   Thoughts from the Industry   Nathan…
Read More
Breaking News

House prices edge up in June as borrowing costs start to ease

• House prices rose +0.2% in June, following a -0.2% fall in May • Average property price now £299,330 compared with £298,812 in May • Annual growth up slightly to +0.6%, from +0.5% in May • Northern Ireland continues to record the UK’s strongest annual growth at +7.4%   Nations and regions house prices Northern…
Read More