Buy-to-let’s biggest household setbacks and how to prevent them: Water damage, fires and theft are top causes of house insurance claims, research shows

Research by online letting agent and property management provider Howsy has revealed the most common reasons why people claim on their house insurance, as well as the best ways to avoid any such issues for landlords looking to keep costs down.

By analysing the latest available data from the Association of British Insurers, Howsy has found that the escape of water is the leading cause of house insurance claims in the United Kingdom, followed by fire and explosions, then theft.

The escape of water typically stems from severe storms or floods, leaky or burst pipes, roof damage, drainage problems, and even malfunctioning dishwashers and washing machines.

In order to prevent water damage, landlords are advised to: inspect roofs for broken shingles, large debris and the like; clean a property’s gutters regularly; caulk and seal any windows; check pipes; and test a property’s sump pump frequently.

Meanwhile, landlords can help to avoid fires and explosions by ensuring that a property’s heating system is regularly serviced by a professional, though much of the onus, in this case, falls upon tenants, who should remove lint from dryer filters after each use, refrain from using extension cables and plug-in power bars, and keep cooking oil containers away from hobs/stoves.

It is also advisable to ensure that smoking materials are properly extinguished, while firewood, rubbish and piles of leaves should be kept away from a property so that they do not become kindling in the event of a fire.

To prevent theft, landlords can upgrade a property’s security by installing an alarm, deadlocks, and peepholes. Automatic lights on a property’s exterior or garage can also prove a useful deterrent against burglars, as can window shutters.

Further to these main causes of house insurance claims are accidental damage, weather, and domestic subsidence, though ‘other domestic claims’ are in fact the fourth most common reason among tenants.

Calum Brannan, CEO of Howsy, commented: “Landlords can face a number of problems from the tenant side of a rental agreement, but the property itself can also throw up a number of issues that can cause a financial inconvenience.

Keeping a property fit for purpose is vital not only from a financial standpoint but also a legal one and failing to do so can cost time and money at best, but in the worst-case scenarios, it can result in legal action and even a fatality.

Therefore all landlords should ensure that maintaining their property is done on a frequent and thorough basis not only for their sake but for that of their tenants.”

Distribution of domestic property insurance claims in UK from the Association of British Insurers

 

Property insurance domestic claims distribution in UK by cause of claim

 

 Reason
Claims (%)
Escape of water
31
Fire & explosion
17
Theft
16
Other domestic claims
13
Accidental damage
12
Weather
8
Domestic subsidence
4

 

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

Estate Agent Talk

What to know when buying land

The closure of UK Land & Farms (UKLAF) has left a significant gap in the UK’s specialist land market with buyers and sellers now forced to adapt after 18 years of relying on UKLAF as the cornerstone of the industry. As interest in land continues to grow, the company says the closure also serves as…
Read More
Letting Agent Talk

Tenant demand strong, landlord supply shrinking

New RICS data shows tenant demand at its strongest in over a year – while landlord supply keeps shrinking. That’s not bad luck. It’s a trust problem, and it’s fixable. “These numbers should be good news for landlords. Demand is the strongest it’s been in over a year. Instead, they are deciding to head for…
Read More
Letting Agent Talk

Why Join a Letting Agents Association?

Why Every Letting Agent Should Join a Professional Body The lettings industry continues to evolve, with new legislation, increasing compliance requirements and higher expectations from landlords and tenants alike. For letting agents, staying informed and operating to recognised professional standards has never been more important. Joining a letting agents association provides far more than a membership…
Read More
Breaking News

House price growth remained subdued in July

UK annual house price growth slowed to 1.8% in July, from 2.2% in June House prices were up 0.1% month on month Average time in a home is 14 years: 24 years for those owning outright and 5 years in private rented sector Three quarters of moves were within same tenure type in 2024/25 Headlines…
Read More
Breaking News

Rent hikes and tighter tenant checks as landlord costs climb

Rising costs are prompting 63% of professional landlords to raise rents, prioritise lower-risk tenants and reassess portfolios Renters face a more expensive and more selective rental market as professional property investors respond to re-emergence of realistic gilt yields, rising operating costs and regulatory change by increasing rents and reassessing tenant risk and selection criteria, according…
Read More
Rightmove logo
Breaking News

North-South divide for time to move as Londoners see longest wait

New analysis reveals a north-south divide in the time it takes to move home: In London it takes 174 days on average to go from agreeing a sale to completing a move, whereas it takes 141 days in the North East Scotland is the fastest part of Great Britain at 98 days, due to the…
Read More