Buy-to-let’s biggest household setbacks and how to prevent them: Water damage, fires and theft are top causes of house insurance claims, research shows

Research by online letting agent and property management provider Howsy has revealed the most common reasons why people claim on their house insurance, as well as the best ways to avoid any such issues for landlords looking to keep costs down.

By analysing the latest available data from the Association of British Insurers, Howsy has found that the escape of water is the leading cause of house insurance claims in the United Kingdom, followed by fire and explosions, then theft.

The escape of water typically stems from severe storms or floods, leaky or burst pipes, roof damage, drainage problems, and even malfunctioning dishwashers and washing machines.

In order to prevent water damage, landlords are advised to: inspect roofs for broken shingles, large debris and the like; clean a property’s gutters regularly; caulk and seal any windows; check pipes; and test a property’s sump pump frequently.

Meanwhile, landlords can help to avoid fires and explosions by ensuring that a property’s heating system is regularly serviced by a professional, though much of the onus, in this case, falls upon tenants, who should remove lint from dryer filters after each use, refrain from using extension cables and plug-in power bars, and keep cooking oil containers away from hobs/stoves.

It is also advisable to ensure that smoking materials are properly extinguished, while firewood, rubbish and piles of leaves should be kept away from a property so that they do not become kindling in the event of a fire.

To prevent theft, landlords can upgrade a property’s security by installing an alarm, deadlocks, and peepholes. Automatic lights on a property’s exterior or garage can also prove a useful deterrent against burglars, as can window shutters.

Further to these main causes of house insurance claims are accidental damage, weather, and domestic subsidence, though ‘other domestic claims’ are in fact the fourth most common reason among tenants.

Calum Brannan, CEO of Howsy, commented: “Landlords can face a number of problems from the tenant side of a rental agreement, but the property itself can also throw up a number of issues that can cause a financial inconvenience.

Keeping a property fit for purpose is vital not only from a financial standpoint but also a legal one and failing to do so can cost time and money at best, but in the worst-case scenarios, it can result in legal action and even a fatality.

Therefore all landlords should ensure that maintaining their property is done on a frequent and thorough basis not only for their sake but for that of their tenants.”

Distribution of domestic property insurance claims in UK from the Association of British Insurers

 

Property insurance domestic claims distribution in UK by cause of claim

 

 Reason
Claims (%)
Escape of water
31
Fire & explosion
17
Theft
16
Other domestic claims
13
Accidental damage
12
Weather
8
Domestic subsidence
4

 

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

Breaking News

Halifax House Price Index November – Thoughts from the Industry

Halifax House Price Index for November 2025 shows that: – On a monthly basis, house prices were broadly unchanged in November (0%) after a 0.5% monthly increase in October Annually, house prices were up 0.7% versus this time last year. As a result, the current average property price is now £299,892.   Here are some…
Read More
Breaking News

Halifax House Price Index November 2025

House prices in November 2025 were flat compared to the same month a year earlier. UK house prices hold steady as yearly growth slows • House prices were broadly unchanged in November (+0.0%) after a +0.5% rise in October • Average property price is now £299,892, edging up to another new record high • Annual…
Read More
Rightmove logo
Breaking News

Skipton in North Yorkshire crowned 2025’s happiest place to live

Skipton in North Yorkshire has been crowned the happiest place to live in Great Britain for the first time, in an annual study completed by thousands of residents across more than 200 local areas Residents of Skipton ranked the market town particularly highly for its access to nature and green spaces, the friendliness of the…
Read More
Breaking News

National Estate Agent Day

iamproperty has created a new date for the property industry calendar – the first National Estate Agent Day. The awareness day has been created and registered by iamproperty and has an official spot in the UK National Awareness Days calendar starting next year on 26th February. This annual calendar date will become the official celebration…
Read More
Estate Agent Talk

Propertymark urges households to check carbon monoxide alarms and heating systems

As temperatures drop and households across the UK rely more heavily on boilers, gas fires, and open flames, Propertymark is urging everyone to take simple steps to protect themselves from the dangers of carbon monoxide (CO), the “silent killer.” Carbon monoxide has no smell, taste, or colour, yet even small amounts can cause a serious…
Read More
Estate Agent Talk

Autumn Budget 2025: Key advice for homeowners, buyers and landlords

The UK’s Autumn Budget delivered several headline-grabbing policies that will directly shape the future of the housing market. While initial reactions ranged from concern to confusion, property experts say the sector should take a measured, informed view, particularly as many changes won’t take effect for several years. From understanding who is going to face implications,…
Read More