Buy-to-let’s biggest household setbacks and how to prevent them: Water damage, fires and theft are top causes of house insurance claims, research shows

Research by online letting agent and property management provider Howsy has revealed the most common reasons why people claim on their house insurance, as well as the best ways to avoid any such issues for landlords looking to keep costs down.

By analysing the latest available data from the Association of British Insurers, Howsy has found that the escape of water is the leading cause of house insurance claims in the United Kingdom, followed by fire and explosions, then theft.

The escape of water typically stems from severe storms or floods, leaky or burst pipes, roof damage, drainage problems, and even malfunctioning dishwashers and washing machines.

In order to prevent water damage, landlords are advised to: inspect roofs for broken shingles, large debris and the like; clean a property’s gutters regularly; caulk and seal any windows; check pipes; and test a property’s sump pump frequently.

Meanwhile, landlords can help to avoid fires and explosions by ensuring that a property’s heating system is regularly serviced by a professional, though much of the onus, in this case, falls upon tenants, who should remove lint from dryer filters after each use, refrain from using extension cables and plug-in power bars, and keep cooking oil containers away from hobs/stoves.

It is also advisable to ensure that smoking materials are properly extinguished, while firewood, rubbish and piles of leaves should be kept away from a property so that they do not become kindling in the event of a fire.

To prevent theft, landlords can upgrade a property’s security by installing an alarm, deadlocks, and peepholes. Automatic lights on a property’s exterior or garage can also prove a useful deterrent against burglars, as can window shutters.

Further to these main causes of house insurance claims are accidental damage, weather, and domestic subsidence, though ‘other domestic claims’ are in fact the fourth most common reason among tenants.

Calum Brannan, CEO of Howsy, commented: “Landlords can face a number of problems from the tenant side of a rental agreement, but the property itself can also throw up a number of issues that can cause a financial inconvenience.

Keeping a property fit for purpose is vital not only from a financial standpoint but also a legal one and failing to do so can cost time and money at best, but in the worst-case scenarios, it can result in legal action and even a fatality.

Therefore all landlords should ensure that maintaining their property is done on a frequent and thorough basis not only for their sake but for that of their tenants.”

Distribution of domestic property insurance claims in UK from the Association of British Insurers

 

Property insurance domestic claims distribution in UK by cause of claim

 

 Reason
Claims (%)
Escape of water
31
Fire & explosion
17
Theft
16
Other domestic claims
13
Accidental damage
12
Weather
8
Domestic subsidence
4

 

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

Breaking News

Solutions to fix construction skills

The Centre for Social Justice (CSJ) has released a report titled, ‘Skills to Build: Fixing Britain’s construction workforce crisis.’ After speaking to several organizations and having roundtables to garner a wide understanding of the sectors’ perspectives and needs, they have proposed twenty six recommendations that will fix the issues underpinning the skills crisis. Richard Beresford,…
Read More
Breaking News

Budget Commentary – Mansion Tax, Business Rates & Planning Reform

Andrew Teacher, Co-founder at LauderTeacher, one of the UK’s leading advisors on real estate communications, investor relations and a former spokesman for the BPF, comments on the potential Budget. Mansion tax “Nobody likes paying tax, but the reality is a council tax revaluation is long overdue. Rather than distorting the market, which is what a…
Read More
Rightmove logo
Breaking News

Budget 2025 market data & home-mover and agent insight

Speculation about property tax changes is fuelling uncertainty across much of the market Rightmove research found that home-movers would favour staggered stamp duty payments, while a poll of estate agents also suggested that staggered payments would be a preferable change to shifting payment to the seller Rightmove data on rumoured property tax changes Mansion Tax…
Read More
Breaking News

Breaking Property News 24/11/25

Daily bite-sized proptech and property news in partnership with Proptech-X. Symple resolves four core issues in the new Renter’s Rights Act Automating compliance in the new PRS landscape   The Renters’ Rights Act has raised the bar for private landlords in England in terms of property condition, hazard resolution, evidence of compliance and regulatory registration. Symple…
Read More
Breaking News

What does Rachel Reeves have in store for the UK property market?

With the Autumn Budget now just days away, speculation is mounting that the Chancellor, Rachel Reeves, will use property taxation as a central tool to address the widely reported fiscal shortfall of between £20bn and £40bn. As a result, the housing market has entered a period of caution, with asking prices falling 1.8 percent in…
Read More
Letting Agent Talk

Why Property Guarantors Need Legal Advice Before Signing

When it comes to property deals, it’s natural to look for additional support, especially when you’re not fully confident about meeting the terms of the agreement. This is where a guarantor comes into play, as they step in to give the property owner some assurance. The idea of helping someone you trust can feel quite…
Read More