Estate Agents And Property Businesses Seek Innovative Work-from-home Systems To Achieve Business As Usual Approach

Estate agents and property businesses are turning to artificial intelligence (AI) and business process automation as they look to operate remotely and coordinate their dispersed teams during the coronavirus crisis. As offices have closed around the UK and staff get used to working from home under strict Government guidelines, Roby.ai has seen a surge of interest in its advanced AI personal assistant.

“We have experienced a huge increase in activity with requests from customers and prospects seeking a better way to monitor, report on and analyse what staff are doing,” explains Offer Peylan, Head of Product at Roby.ai. “We have already been asked to speed up deployment by two property businesses, with the roll-out of systems achieved in just six days that allow people to work from anywhere in the most efficient, productive and accurate manner possible. Other enquiries from concerned letting and sales agents have highlighted that significant gaps exist in many organisations’ ability to operate normally during these challenging times.”

Customers and prospects are working with Roby to quickly adapt their business processes, and because of the software’s subscription model, have the means to continue to refine working practices over time with unlimited changes and support. As a result, these businesses can go-live with a bespoke work-from-home system within days by either changing existing processes or implementing a brand-new process to adapt to the current working environment. The building block philosophy of the system accommodates these adjustments easily while allowing companies to quickly return to their original processes as the impact of the coronavirus abates.

Managers and business owners can quickly gain visibility over operational performance, with a real-time view of the status of all tasks as well as the activity of teams and individuals. This allows organisations to maintain productivity by better monitoring critical workflows, while supporting remote staff by simplifying, automating and digitising key processes. For example, the contract renewals process will be a key area of focus and income for many property businesses in the coming weeks, so Roby can ensure all communications, checks, paperwork and payment are handled electronically.

The bespoke reporting tool also enables workflows to be assessed and analysed to identify any issues and bottlenecks, so corrective action can be taken quickly and efficiently. By gaining added insight into working practices, managers and owners can target continuous improvement based on quantifiable data and real-world scenarios, which will be essential during this period of working from home and beyond.

“The coronavirus crisis has underlined the need for greater technology adoption within the property management marketplace, which has typically lagged behind other sectors in terms of system and process automation. There is a delicate balance to be found, so effective collaboration between technology and people can help overcome current and future challenges. This is why a growing number of estate agents and property businesses are realising that taking an innovative approach could be the difference between profit and loss, and ultimately it will be those early adopters that survive and achieve clear competitive advantage,” adds Peylan.

Roby is an advanced AI personal assistant that removes the complexities of day-to-day roles by performing many of the time-consuming, manual tasks that humans are unable to perform at the speed and scale required for efficient and effective consumer interactions. Built from the ground up, Roby is a truly autonomous software solution that requires little human manipulation and can execute seamlessly across all the different tasks involved in property management. Because Roby is continuously learning, it constantly reviews and analyses process to identify unknown issues and free-up valuable management time.

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Breaking News

Rent and run? Agents warn of new ‘Stopover Tenant’ epidemic

Nearly 1 in 3 letting agents report tenants walking away from 6–12 month tenancies – some after just a few months Experts warn rental reforms are fueling relocation-style, short-term renting Almost half of agents now advising landlords on how to manage early exits A new trend is sweeping the rental market and it’s leaving landlords…
Read More
Breaking News

Breaking Property News 11/09/25

Daily bite-sized proptech and property news in partnership with Proptech-X.   A ‘workplace companion that’s not just about managing buildings’ Smart Spaces has launched Space Agent, its new agentic AI-driven workplace concierge designed to transform how people manage and engage with buildings and their workplaces. Space Agent – introduced through its friendly persona, Max – is fully…
Read More
Breaking News

Where can you still buy a home for under £150k?

Zoopla reveals Great Britain’s property bargain hotspots Just 12 per cent of all homes for sale across Great Britain are priced under £150,000 making location key for home buyers looking for a bargain In the North East, a remarkable 41 per cent of all homes for sale fall within this price range, followed by Scotland…
Read More
Breaking News

Landlord repossessions soar as Renters’ Rights Bill looms

Landlord repossessions soar as Renters’ Rights Bill looms, with some areas seeing increase of over 2,500% The latest analysis from Dwelly, one of the UK’s leading lettings acquisition and success planning experts, shows that landlord repossessions have increased by 6.8% across England and Wales. However, in some areas of the country they have soared by…
Read More
Breaking News

These are Britain’s most active housing markets

New research from The Property DriveBuy reveals that the busiest homebuying postcodes in Britain right now are found in Croydon, Buckinghamshire and Waltham Forest, however, for those hopeful homebuyers facing tough competition, shifting to a neighbouring postcode could see them secure a property. The Property DriveBuy analysed latest housing market data to discover which of…
Read More
Breaking News

Downsizers can bag 2 for 1 on property purchases

The latest research from over-50s property specialists, Regency Living, reveals that downsizing retirees could own two homes for the price of one, combining a comfortable home in England with a sunny escape in Europe. According to Regency Living’s latest analysis, retirees who sell a traditional bricks and mortar house and purchase a park home can…
Read More