Landlord faces agent who owes her £20,000.

Channel 5’s ‘Nightmare Tenants, Slum Landlords’ is set to show how one rogue operator gives good letting agents a bad name. Margaret Wilson faces the agent that owes her £20,000 in a perfectly captured showdown on Wednesday 8th July at 9pm.

Margaret Wilson owns two rental properties in Oxfordshire.  Two years ago she handed them over to letting agent Carl Afilaka of Christopher Stanley Lettings Ltd of Bicester, Oxfordshire. Things went well for the first year but then twelve months ago, despite the tenants regularly paying the rent to the agent, Mr Afilaka stopped paying Margaret the rent owed to her. Now Margaret is out of pocket to the tune of £20,000.

A quick view of Christopher Stanley Lettings Ltd on “All Agents” reveals that Mrs Wilson is not the first person to be defrauded by this man, with claims of deposits not registered with a tenancy deposit scheme, not returning deposits, non-payment to contractors and violent behaviour.

At her wits end, Margaret tried everything to get the agent to pay up; she contacted Trading Standards and even called the police, with no success. After months of desperate phone calls and emails to the agent without response, Margaret contacted Landlord Action’s debt recovery department.  With Founder Paul Shamplina at her side ready to serve a letter before action for the outstanding monies, Margaret finally gets to confront Carl Afilaka face to face.

Mr Shamplina of Landlord Action comments: “For a number of years, our debt recovery department has been taking legal action for landlords against rogue agents that withhold rent owed to landlords for their own business and cash flow purposes. It infuriates me that any agent is able to get away with this whilst causing so much distress to a landlord.  It can often discourage them from using a good reputable letting agents in the future.
All landlords should do their research with regards to finding a good agent, making sure they belong to an association such as ARLA or NALS, that they are registered with a mandatory redress scheme and, most importantly, that they have client money protection insurance in place.  Landlords can also look for the SAFEagent logo which will give them a peace of mind. This way, if ever the instructed agent was to go out of business the rent and their tenant’s deposit would be insured.”

Catch tenacious Margaret walking up and down Bicester High Street with a sandwich board warning other landlords of this rogue agent as she prepares to face a cowardly Carl Afilaka on Wednesday 8th July on Channel 5 at 9pm.

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

AI in estate agency letting agency property
Estate Agent Talk

AI property search not yet mainstream

The latest research by GetAgent.co.uk has revealed that while artificial intelligence is increasingly being embraced across the property industry, the technology has yet to become a mainstream tool for buyers and sellers when it comes to searching for and marketing homes. GetAgent commissioned a survey* of UK estate agents to understand how widely AI-powered search…
Read More
Breaking News

70% of Britain’s housing market is in recovery with prices trending upwards

The latest research from Yopa reveals that 70% of the British housing market is now in recovery with prices trending upwards following the challenging conditions of the past two years. This is despite the broader national picture showing that average house prices have edged down over the last six months. Yopa analysed six months of…
Read More
Breaking News

Breaking Property News 12/3/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   ‘The actual work, making smart procurement decisions, protecting the owner’s budget was buried under a mountain of emails and calls’ Rihards Trops CEO of TenderPro   Every property manager knows the feeling. You need to find a contractor, get three comparable quotes, coordinate site visits,…
Read More
Breaking News

Renters’ Rights Act already driving surge in tenant complaints

“Renters’ Rights effect” drives unprecedented demand dispute resolution Industry redress scheme flooded with enquiries ahead of Act going live in May   THE IMPENDING implementation of the Renters’ Rights Act has already led to unprecedented demand for The Property Ombudsman’s services, as more tenants seek support to resolve disputes fairly and independently. In the four…
Read More
Breaking News

Rights Act: Key changes renters need to know — new rules start on 1 May 2026

The Renters’ Rights Act is a major overhaul of the rules that govern renting in England, the biggest in decades. Propertymark, the UK’s leading body for property professionals, wants renters to understand what’s coming and how it will affect them. The next wave of changes under the Act will take effect on 1 May 2026.…
Read More
Breaking News

What Would Make Me Stay: How Tenants Are Redefining What Home Really Means

68% of tenants say the single biggest factor that would make them stay in their rental home long term is the relationship with their landlord or agent, above rent levels, location, or the quality of the property itself. That is the headline finding from LRG’s Winter 2025/26 Lettings Report, and it points to something the…
Read More