Landlord faces agent who owes her £20,000.

Channel 5’s ‘Nightmare Tenants, Slum Landlords’ is set to show how one rogue operator gives good letting agents a bad name. Margaret Wilson faces the agent that owes her £20,000 in a perfectly captured showdown on Wednesday 8th July at 9pm.

Margaret Wilson owns two rental properties in Oxfordshire.  Two years ago she handed them over to letting agent Carl Afilaka of Christopher Stanley Lettings Ltd of Bicester, Oxfordshire. Things went well for the first year but then twelve months ago, despite the tenants regularly paying the rent to the agent, Mr Afilaka stopped paying Margaret the rent owed to her. Now Margaret is out of pocket to the tune of £20,000.

A quick view of Christopher Stanley Lettings Ltd on “All Agents” reveals that Mrs Wilson is not the first person to be defrauded by this man, with claims of deposits not registered with a tenancy deposit scheme, not returning deposits, non-payment to contractors and violent behaviour.

At her wits end, Margaret tried everything to get the agent to pay up; she contacted Trading Standards and even called the police, with no success. After months of desperate phone calls and emails to the agent without response, Margaret contacted Landlord Action’s debt recovery department.  With Founder Paul Shamplina at her side ready to serve a letter before action for the outstanding monies, Margaret finally gets to confront Carl Afilaka face to face.

Mr Shamplina of Landlord Action comments: “For a number of years, our debt recovery department has been taking legal action for landlords against rogue agents that withhold rent owed to landlords for their own business and cash flow purposes. It infuriates me that any agent is able to get away with this whilst causing so much distress to a landlord.  It can often discourage them from using a good reputable letting agents in the future.
All landlords should do their research with regards to finding a good agent, making sure they belong to an association such as ARLA or NALS, that they are registered with a mandatory redress scheme and, most importantly, that they have client money protection insurance in place.  Landlords can also look for the SAFEagent logo which will give them a peace of mind. This way, if ever the instructed agent was to go out of business the rent and their tenant’s deposit would be insured.”

Catch tenacious Margaret walking up and down Bicester High Street with a sandwich board warning other landlords of this rogue agent as she prepares to face a cowardly Carl Afilaka on Wednesday 8th July on Channel 5 at 9pm.

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Estate Agent Talk

The Future of Urban Real Estate: Trends and Predictions for 2026

Affordability pressures, hybrid work arrangements, and steep borrowing costs are heavy influences on urban real estate for 2026. We’re seeing an increase in mixed-use development and a renewed focus from investors on markets with a steady demand. Markets that can balance housing access, transportation, lifestyle amenities, and flexible workplaces will come out on top. Major…
Read More
Estate Agent Talk

London’s prime residential market isn’t falling — it’s repricing

By Daniel Austin, CEO and co-founder at ASK Partners London’s prime residential market has looked subdued by global standards, but framing current conditions as a decline overlooks the more important underlying dynamic. The market is undergoing structural repricing driven by higher interest rates, shifting tax policy and a more volatile geopolitical environment. This is not…
Read More
Breaking News

Foxtons Lettings Market Index – April 2026

Market activity strengthens with applicant demand recovering and supply remaining ahead of last year   After the implementation of the Renters’ Rights Act, April provides the final snapshot of market conditions ahead of implementation, offering a clear benchmark for how the sector is positioned entering this new regulatory environment. The lettings market strengthened through the…
Read More
Breaking News

Five hidden costs catching home buyers out

FIVE hidden costs that’re catching home buyers out, AFTER they put their offer in, says expert • Buyers often focus on deposits and mortgages, but overlook thousands in extra costs • Delays, surveys and legal fees can quickly inflate budgets • Unexpected gaps in funding are becoming increasingly common A lot of home buyers think…
Read More
Breaking News

Housing Insight Report: March 2026

Buyer activity and sales agreed picked up this month as the housing market entered the spring season, with increased stock levels giving consumers more choice despite ongoing affordability pressures. Meanwhile, the rental market remained highly competitive, as tenant demand continued to outstrip supply and concerns over future regulation weighed on landlord confidence. Sales 1. The…
Read More
Breaking News

Renters’ Rights Act risks leaving the tenants it set out to protect with fewer options

Fewer than a third of landlords are fully aware that the Renters’ Rights Act bans advance rent payments of more than one month, according to new research from LRG. The survey of 650 landlords and tenants across England and Wales found that 43% know the rules have changed but remain uncertain of the details, while…
Read More