Lettings disputes nearly double that of sales

October 20, 2015

The latest interim report released by The Property Ombudsman reveals more than half of the 9141 enquiries received related to lettings disputes, nearly double that of sales.

This not only reinforces the importance of legislation introduced a year ago, making it a legal requirements for all letting agents in England to register with an approved redress scheme, but has left Christopher Hamer, Property Ombudsman, calling for a Property Agents Act, he believes that current provisions do not go far enough in ensuring openness, disclosure and consistency for agents, tenants and landlords alike.

Mr Hamer explained “A Property Agents Act would update the Estate Agents Act 1979 to reflect developments in the sales market and most relevantly now, bring lettings into a precise framework where all agent activity is covered by one piece of legislation.” He has suggested licensing of agents, standardised tenancy agreements and compulsory client money protection could all be areas included in such an Act.

Full details re: Property Ombudsman latest interim report see website: https://www.tpos.co.uk/news-media-and-press-releases/press-releases/item/property-ombudsman-s-final-interim-report-calls-for-property-agents-act?category_id=25

 

Allen Walkey

Highly experienced businessman with a successful career in property sales and investment both in the UK and abroad. Now a freelance writer and blogger for the property and Investment Industry, keeping readers up-to-date with changes and events in a rapidly changing world.

You May Also Enjoy

Breaking News

Rural housing markets in full bloom

Rural housing markets in full bloom with price growth of up to 9.6% Countryside locations outperforming urban areas and the overall national average   As the country basks in spring sunshine, it comes as no surprise that new research from Yopa has revealed rural housing markets are enjoying hotter market conditions than their urban counterparts, with…
Read More →
Estate Agent Talk

ProvenDeals: The Smarter Way to Manage, Find, and Close Property Deals

If you’re a landlord, property investor, or deal sourcer, you’ve probably noticed something… The current system is broken. • Landlords are paying high management fees that eat into profit • Investors spend hours digging through low-quality, unverified deals • Deal sourcers struggle to find serious buyers who can actually close Everyone is busy. But not…
Read More →
Breaking News

Breaking Property News 6/5/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Commercial property data – who owns it? Commercial real estate is rushing toward AI, automation, and smart building technology. But there’s a critical question many owners still aren’t asking: Who actually owns the building’s data? Across commercial property portfolios, valuable operational data is generated…
Read More →
Breaking News

Demand for qualifications doubles as Rightmove helps agents get ahead of reform

New data reveals a jump in estate and letting agents looking to get qualified, with Rightmove exam bookings more than doubling (+128%) compared to last year Leading property industry body Propertymark has seen a 51% uplift in demand for qualifications since April 2020, highlighting a long-term shift in the industry wanting formal qualifications The insight…
Read More →
Breaking News

Breaking Property News 5/5/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   New AI Real Estate Market Intelligence Platform Launches in the U.S.   Press Release – New York, May 2026 — Rodland Real Estate, a leading independent brokerage headquartered in The Bahamas, has announced the U.S. launch of RoRo, an advanced AI-powered real estate market intelligence…
Read More →
Breaking News

Mortgage affordability at tightest level since 2008

UK Finance has today published a new Lending Where We Live report, revealing sharp differences in mortgage affordability and buy‑to‑let returns across the UK. Key findings 723,000 house purchase mortgages advanced in 2025, up 17 per cent year-on-year Average borrower spends 21.3 per cent of gross income on repayments Significant regional differences: North Norfolk and Hillingdon top the list with borrowers spending over 25 per cent of gross income Seven…
Read More →