Moneypenny And Help Me Fix Join Forces To Improve Support For Property Management

Leading outsourced communications provider Moneypenny has partnered with maintenance specialists Help me Fix to support their property client base.

 

Help me Fix reduces call out charges, improves service and reduces carbon emissions by solving maintenance problems via video call with its vetted, experienced and qualified tradespeople. Help me Fix is widely used in Lettings, Social Housing and Build to Rent, and is currently the leading video maintenance service in the UK.

 

Moneypenny will support letting agents, property management and maintenance businesses that currently use Help me Fix and Moneypenny, to triage their tenant and resident queries.

 

Moneypenny’s team of dedicated property PAs will log callers’ requests before they’re passed through Help me Fix and on to the relevant tradesperson. As part of Moneypenny’s service, the caller will receive a follow up text message which puts them in direct contact with their dedicated tradesperson.

 

Sharon Boyle, head of the property sector at Moneypenny, said: “Partnering with Help me Fix is a perfect match for Moneypenny as they are a business centred on matching brilliant people with technology, just like us.

 

“We are proud to support a business that is revolutionising the industry with such an innovative and on-demand approach to property maintenance.”

 

Ettan Bazil, Chief Executive Officer at Help me Fix, said: “The partnership between Moneypenny and Help me Fix will improve service for joint clients and provide a way for Moneypenny property clients to manage their maintenance out of hours seamlessly, reducing stress for property managers and saving money for their landlords.”

 

Moneypenny currently supports 2,500 businesses in the property industry including estate agents, commercial agents, housebuilders and housing associations across the UK thanks to a dedicated team of property receptionists and has built an impressive reputation in the market.

 

For more information, visit https://www.moneypenny.com/uk/property-answering-services/

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Breaking News

Popping the Asking Price Bubble

Where in the Uk Can Buyers Snap Up Property Bargains and Where Properties Go for a Premium Above Asking Price   New research from fast selling property company, Upstix has uncovered the UK’s most surprising postcodes for snapping up a property at bargain prices this year, highlighting a widening gap between sellers’ expectations and the…
Read More
Rightmove logo
Breaking News

Highest demand to lease office space since pre-pandemic

The latest insights from the UK’s number one commercial property website Rightmove, reveals that the number of unique enquiries to lease office space is at its highest point since pre-pandemic, as businesses look for spaces that meet modern requirements. Demand to lease office space is 19% higher than the same period a year ago and…
Read More
Planning disputes on new build land
Estate Agent Talk

Planning consultations for major infrastructure to be streamlined

Robert Bruce, a planning and infrastructure partner at law firm Freeths LLP, said he: “Welcomed the change as a significant step to speeding up the DCO process and the focus on the quality and effectiveness of the consultation, rather than box ticking and a risk averse approach to pre-application consultation due to the current legal…
Read More
Breaking News

‘The property ladder pulls further away’ warns Open Property Group

For many first-time buyers across England, the dream of homeownership continues to slip further out of reach. Despite rising wages, soaring house prices are making it harder than ever to get on the property ladder. A leading UK professional house buying company ‘Open Property Group’ based in Buckinghamshire UK, has raised concerns over the ongoing…
Read More
Estate Agent Talk

How Long It Takes to Buy a House in the UK: 5 Common Delays That Can Slow Down Your Home Purchase

Wondering how long it takes to buy a house in the UK? The average timeline ranges from 8 to 22 weeks, but even that can stretch significantly due to unexpected delays, especially if you’re a first-time buyer or caught in a chain. That’s why working with experienced professionals like Belvoir — one of the UK’s…
Read More
Love or Hate Rightmove
Breaking News

Rightmove to host Renters’ Rights Bill webinar with Guild of Lettings

Rightmove is hosting a live and interactive webinar session with the Guild of Lettings to help agents get Renters’ Rights Ready. The webinar will take place from 10:00am – 11:00am on Wednesday 23rd April. Susie Crolla, Managing Director for the Guild of Lettings, will be joining Rightmove to help agents with questions they may have about…
Read More