Moneypenny And Help Me Fix Join Forces To Improve Support For Property Management

June 8, 2023

Leading outsourced communications provider Moneypenny has partnered with maintenance specialists Help me Fix to support their property client base.

 

Help me Fix reduces call out charges, improves service and reduces carbon emissions by solving maintenance problems via video call with its vetted, experienced and qualified tradespeople. Help me Fix is widely used in Lettings, Social Housing and Build to Rent, and is currently the leading video maintenance service in the UK.

 

Moneypenny will support letting agents, property management and maintenance businesses that currently use Help me Fix and Moneypenny, to triage their tenant and resident queries.

 

Moneypenny’s team of dedicated property PAs will log callers’ requests before they’re passed through Help me Fix and on to the relevant tradesperson. As part of Moneypenny’s service, the caller will receive a follow up text message which puts them in direct contact with their dedicated tradesperson.

 

Sharon Boyle, head of the property sector at Moneypenny, said: “Partnering with Help me Fix is a perfect match for Moneypenny as they are a business centred on matching brilliant people with technology, just like us.

 

“We are proud to support a business that is revolutionising the industry with such an innovative and on-demand approach to property maintenance.”

 

Ettan Bazil, Chief Executive Officer at Help me Fix, said: “The partnership between Moneypenny and Help me Fix will improve service for joint clients and provide a way for Moneypenny property clients to manage their maintenance out of hours seamlessly, reducing stress for property managers and saving money for their landlords.”

 

Moneypenny currently supports 2,500 businesses in the property industry including estate agents, commercial agents, housebuilders and housing associations across the UK thanks to a dedicated team of property receptionists and has built an impressive reputation in the market.

 

For more information, visit https://www.moneypenny.com/uk/property-answering-services/

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Home and Living

Choosing the Perfect Wooden Fence for Your Backyard

Looking to transform your backyard with a beautiful wooden fence? You’re not alone. Many homeowners in Dane County find themselves overwhelmed by the sheer variety of wooden fence options available today. As a wood fence company in Dane County, Solid Fence Co. has helped countless property owners navigate these choices to find the perfect backyard…
Read More →
Love or Hate Rightmove
Breaking News

Rightmove’s weekly mortgage tracker

Average rates for 2-year and 5-year fixed-rate mortgages Term Average rate Weekly change Yearly change 2-year fixed 4.61% -0.02% -0.80% 5-year fixed 4.59% -0.01% -0.42% Lowest rates for 2-year and 5-year fixed-rate mortgages Term Lowest rate Weekly change Yearly change 2-year fixed 3.72% +0.00% -1.03% 5-year fixed 3.78% +0.00% -0.56% Average fixed-term mortgage rates for…
Read More →
Breaking News

Spotahome Bags €5 Million to Grow Its Game-Changing Rental Platform

You’ve just landed a new job in Berlin. Exciting, right? Except now you’re stuck halfway across the world, scrolling through sketchy listings, trying to rent an apartment you’ve never seen from someone you don’t trust. It’s stressful, confusing, and, honestly, pretty common. That’s the exact problem Spotahome was built to solve, and they’ve just raised…
Read More →
Rightmove logo
Breaking News

Increase in US buyers enquiring about homes for sale in UK

New analysis shows an increasing number of people from the United States have been enquiring about homes for sale in the UK since the start of the year: There’s been an 19% increase in enquiries from the US to the UK compared to last year, and the highest number since 2017 The majority (47%) of…
Read More →
Breaking News

Appropriate rental homes disproportionate to growing number of older renters

Disabled and older renters in the UK’s Private Rented Sector face significant challenges finding and accessing suitable accommodation, says the industry body. Propertymark, the leading professional body for estate and letting agents, has highlighted an increasing concern in the private rented sector as the disparity in bungalows available to rent impacts the growing number of…
Read More →
Breaking News

Mortgage arrears and possessions Q1 2025

UK Finance today releases its latest mortgage arrears and possessions data for Q1 2025, while highlighting continuing lender support for any customers facing financial difficulty. Key information: The number of homeowner mortgages in arrears fell by two per cent in Q1 2025 compared to the previous quarter. The number of buy-to-let (BTL) mortgages in arrears…
Read More →