New Letting Agency Award To Highlight Great Service.

August 25, 2015

Following the success of raterAgent’s ‘Estate Agent of the Month’ award, which has seen hundreds of agent branches vying for the exclusive trophy each month in 2015, the innovative rating and review website has teamed up with Fixflo to launch a new, lettings-specific monthly award.

Free for any letting agent branch to enter, all they have to do is to encourage their landlords and tenants to leave reviews on raterAgent.

“Any agent involved in lettings knows that long term relationships and repeat instructions are the key to a robust and sustainable business,” says Mal McCallion, raterAgent’s CEO. “As the service level expectations of both landlords and tenants continue to rise, we wanted to recognise the great contribution individual branch lettings’ teams make towards their companies’ overall service quality – and perhaps give an extra insight to some of the trials and tribulations overcome by the best lettings agents in the business.”

The monthly awards will start in September and be judged by raterAgent’s review moderation team. Fake reviews will be weeded out, as always, and any branches trying to cheat disqualified. The volume and star-ratings of reviews from landlords and tenants alone will count, per branch, towards its overall score. The highest rated agent branch each month will get the trophy.

“We’re delighted to be involved with the launch of such an innovative development in the UK lettings industry,” says Rajeev Nayyar, Fixflo’s Managing Director. “Fixflo’s business is about helping agencies to drive improvement through their repairs function, which is where the relationship between landlords, tenants and agencies is often under the greatest strain. These awards were the perfect fit for our desire to highlight best practice, in an industry in which the headlines tend to be dominated by the small minority of agencies pursuing poor or illegal practices.”

raterAgent’s ‘Estate Agent of the Month’ awards have been won by branches such as Thomas Marsh in Grays, Charters in Alton, 1st Class Property in Romford, William H Brown in Hoddesdon and Distinct in Banbury, all as a result of their clients’ verified reviews. If you deal in lettings, simply get your clients to leave a review for your branch on www.rateragent.co.uk from today. The best of August and September will be rolled together for the first trophy given out at the end of that month.

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Breaking News

Freehold and Leasehold Reform Act-lessees can control their own destiny

Matthew Pennycock, Minister of State for Housing and Planning, has made a Parliamentary Statement regarding the future progress of the Freehold and Leasehold Reform Act 2024. The Government have formally recognised the “significant complexity of the task” and that the legislation was rushed in at the end of the last parliament and as a result…
Read More →
Rightmove logo
Breaking News

Rightmove’s weekly mortgage tracker 22/11/24

The current average asking price of a typical first-time buyer property is £225,340. For someone taking out an average five-year fixed, 85% LTV mortgage, the average monthly mortgage repayment on this type of home is now £1,104 per month if repaying over 25 years, compared with £1,138 per month a year ago (when the average first-time buyer property asking price was…
Read More →
Estate Agent Talk

The Architecture Of Attention Behind Social Media Addiction

In the digital age, social media platforms have revolutionized how we connect, share, and consume information. Behind their sleek interfaces lies a sophisticated architecture of persuasive technology.  These platforms employ intricate design patterns and technical elements to capture and hold user attention. From subtle visual cues to complex algorithmic systems, every feature serves a calculated…
Read More →
Breaking News

2025 Predictions for the Private Rental Sector

Allison Thompson, National Lettings Managing Director, Leaders Romans Group (LRG) “As we approach 2025, the lettings industry is entering a phase marked by stabilisation and opportunity. Rental inflation has slowed to an average of 3-4% for new lets, reflecting the effects of affordability constraints; renters’ budgets are beginning to limit how much rents can rise.…
Read More →
Breaking News

Response to Matthew Pennycook’s Statement on Leasehold Reform

Yesterday, Secretary of State Matthew Pennycook made a Ministerial Statement on the future of leasehold reform. Responding, Mark Chick, director of ALEP and a Partner at Bishop & Sewell LLP said: ALEP welcomes the ministerial statement which puts in place a timeframe and some objectives for the implementation of the Leasehold & Freehold Reform Act.…
Read More →
Estate Agent Talk

Essential Garage Storage Solutions for Small Spaces

Maximize your garage space with practical storage ideas that keep your items organized and accessible. If you’re dealing with a smaller garage, smart solutions can make a big difference in keeping your space neat and usable. 1.  Wall-Mounted Storage Wall-mounted storage is an excellent way to save space and keep your garage organized, especially in…
Read More →