Ombudsman welcomes Renters’ Rights Act implementation roadmap

November 17, 2025

The Property Ombudsman welcomed the Government’s roadmap for the Renters’ Rights Act 2025 that sets out how the legislation will be implemented.

The Government’s announcement today (14 November) follows the Property Ombudsman’s Consumer and Industry Forum on 12 November where Stephanie Kvam, Deputy Director – Private Rented Sector at the Ministry of Housing, Communities and Local Government (MHCLG), provided an overview of the Act to attendees from across consumer groups and property industry trade bodies.

This was followed by a panel where representatives from Citizens Advice, National Residential Landlords Association, Propertymark and Rent Smart Wales discussed the Act and shared insight from letting agents, landlords and tenants perspectives.

Chief Ombudsman Lesley Horton said: “We’re really pleased to see that the roadmap has been published, giving much needed clarity on when the key provisions will come into effect.

“Our Consumer and Industry Forum this week brought together consumer and industry stakeholders into one room where we had open and collaborative discussions on the Act and how to make it work for letting agents, landlords and tenants. Time to prepare is critical and now with this roadmap, all parties can really move forward with their preparations.

“We’re committed to supporting letting agents, landlords and tenants and will be releasing guidance in due course to help with this preparation. We’re also looking forward to continuing to work closely with the Ministry, particularly on the introduction of the Ombudsman which will come in phase two of the roadmap.”

EAN Breaking News

Breaking News from the team at Estate Agent Networking. Have a new story to share with us? Then please get in contact today! When and where we can we will refer to third party websites with a 'live link back' where news was released first.

You May Also Enjoy

Breaking News

Nationwide extends six times lending to home movers and remortgage

Nationwide enhances support for people looking to move up the property ladder or get a new mortgage deal Five-fold increase in Nationwide loans to first-time buyers at or above 5.5x income in 2025, compared to 2024 Increased first-time buyer support follows regulatory changes to improve affordability Nationwide is today announcing a major boost to the…
Read More →
Breaking News

Breaking Property News – 21/1/2026

Daily bite-sized proptech and property news in partnership with Proptech-X.   Jon Cooke steps down as Non-Executive Director at GPEA Jon Cooke will continue to focus on innovation within the property sector Jon Cooke has stepped down from his role as Non-Executive Director at GPEA, the business that owned Fine & Country and The Guild…
Read More →
Breaking News

UK Finance Buy-to-Let Mortgage Market Update

UK Finance today releases its buy-to-let (BTL) mortgage market update for Q3 2025, looking at trends in lending to borrowers accessing the market. In Q3 2025 there were 59,467 new buy-to-let loans advanced in the UK, worth £10.9 billion. This was up quite significantly compared with the same quarter in the previous year, 22.7 per…
Read More →
Breaking News

ONS Private Rent and House Prices Index

Average UK monthly private rents increased by 4.0%, to £1,368, in the 12 months to December 2025 (provisional estimate); this annual growth rate is down from 4.4% in the 12 months to November 2025. Average rents increased to £1,424 (3.9%) in England, £822 (5.7%) in Wales, and £1,018 (2.8%) in Scotland, in the 12 months…
Read More →
Breaking News

UK House Price Index November 2025

The latest index shows that: The average monthly rate of house price growth in November was +0.3%. Average UK house price annual inflation was 2.5% in the 12 months to November 2025, up from the revised estimate of 1.9% in the 12 months to October 2025. As a result, the average UK house price currently…
Read More →
Breaking News

Industry Comment on UK inflation rising to 3.4%

UK inflation rises for the first time in 5 months. Industry reactions on UK inflation rising to 3.4% Nathan Emerson, CEO of Propertymark: “To witness inflation creep back upwards again will no doubt be disappointing for many consumers who will have been hoping to see a drop as we move further into the first quarter…
Read More →