The One Thing I learned Yesterday Which Could Help Estate Agents

I spent most of yesterday up in Milton Keynes – the home of a hundred roundabouts.

My day was spent at a marketing conference held at the MK Dons Football Stadium.

Some of the great and good of marketing were there, proper experts (and a boring bloke who delivered one of the dullest presentations I’ve endured in ages).

As with all these events I go seeking one new thing.

My rule of thumb is if I go away with just one thing that I can implement in my business and share with the readers of my blogs and articles I’ll be happy.

I got that one thing I was after.

Ironically it was something I’ve known for a long time, and have shared with clients and readers, but yesterday it was put to me in a very succinct way.

It’s so relevant for good estate agents that it could’ve been written as a mantra by good estate agents.

The gist of it is this.

Consumer trust in business is at an all-time low.

That’s a real issue for agents who often start pretty lowdown in the public’s trustometer (undeservedly in my opinion).

One of the experts presenting yesterday nailed it right back on the kisser.

Familiarity breeds ………………TRUST.

Worth saying again – Familiarity breeds trust.

That’s why we trust Amazon to deliver.

That’s why we trust John Lewis’s stuff to be quality.

That’s why we trust Ant and Dec.

We’re familiar with them, because we see them so frequently with the same consistent message.

We deliver properly. We only sell quality. We are decent down to earth lads.

So, the questions for estate agents who care are these.

What are you doing to be seen frequently by your local market?

What’s that consistent message you’re sending out to potential vendors and landlords?

How are you maintaining rapport with people on your patch?

Think about it. Even if it’s the one thing you consider about your PR and marketing this week.

Thanks for reading and here’s to your next instruction.

Jerry

PS: I’m currently working like an eager beaver on speed, on something secret that will be launched soon to really help estate agents get all of the above sorted. Watch this space folks.

Jerry Lyons

You May Also Enjoy

Breaking News

Breaking Property News 9/4/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Why Rightmove is making all the wrong moves   In a world reshaped by AI, incumbency is no longer protection. It is exposure. Thought Leadership By Andrew Stanton, CEO Proptech-PR Rightmove has long been the unassailable giant of UK property portals—a category-defining platform that, for years, operated…
Read More
Breaking News

Six property firms expelled from redress scheme

Six property businesses have been expelled from The Property Ombudsman after failing to pay compensation awards. The expulsions followed a review by the scheme’s independent Compliance Committee, which agreed that each firm should be removed for breaching their membership obligations by not complying with Ombudsman decisions. The Property Ombudsman, which provides impartial dispute resolution for…
Read More
Home and Living

Best garden renovations to increase property value this spring

With spring fast approaching and warmer weather finally in sight, now is the perfect time to step outside and give your garden the well-deserved TLC and refresh it needs after such a wet and dreary start to the year. Whether it’s refreshing planting beds, updating patio areas or rethinking your layout, investing time into your…
Read More
Breaking News

Prime London property market stays firm

The latest Prime London Demand Index by London lettings and estate agent, Benham and Reeves, reveals that, despite broad economic uncertainty, buyer demand across London’s most prestigious neighbourhoods avoided a decline during the first quarter of 2026, with the likes of Chelsea, Battersea, Highgate, and Belgravia seeing quarterly demand increases of above 5%. The Prime…
Read More
Breaking News

More first-time buyers enter the market in 2026

The latest research by Yopa has revealed that first-time buyer demand has strengthened during the first quarter of 2026, despite the supply of homes offering the benefit of a buying scheme remaining limited. Yopa analysed first-time buyer demand based on the proportion of homes listed under buying schemes* that have already sold subject to contract…
Read More
Breaking News

Fall-throughs hit housing market for £1bn annually

The latest Fall-Through Index by the House Buyer Bureau has revealed that the number of fall-throughs in the UK fell by -25% in the final quarter of 2025, but the estimated total cost incurred still stood at £218.3m in those three months alone, pushing the total cost for the year to over £1bn. House Buyer…
Read More