Sellers losing out as over 300,000 property transactions are falling through every year

Over 300,000 property transactions are falling through every year due to broken chains and buyers changing their mind largely, costing sellers a total of £400 million, according to latest research from HomeOwners Alliance and IMMO.

The survey exploring the experiences of home sellers, conducted by HomeOwners Alliance, and IMMO.co.uk,  and polled by YouGov, found that 20% of sellers have experienced a sale collapse,  of those affected 51% incurring costs averaging £2,727 and 12% losing more than £5,000.

Commenting on the findings, Paula Higgins, Chief Executive of HomeOwners Alliance says:
“We often hear about would-be buyers losing their dream homes as a result of sellers accepting higher offers but less is said about sellers forking out thousands in wasted fees only for buyers to change their mind, leaving the seller back at square one.”

“Gazundering and time wasting is a huge problem. The homeselling system is so unreliable it’s deterring homeowners from selling – adding to the ongoing housing shortage crisis as a lack of suitable homes is one of the barriers to people moving up the property ladder. Buyers need to have a little more skin in the game too. An earlier commitment – for example through reservation agreements – would go some way to avoiding these situations.”

Samantha Kempe, Co-Founder of IMMO.co.uk, says: “The current system has created a fundamental power imbalance between the seller and the buyer, with the seller often at the buyer’s mercy during what is often the largest financial decision of their lives. Sellers should be able to proceed with the sale of their property knowing what price they will receive and feeling assured that the sale will go through.”

“At IMMO, we believe in a better way to sell property which allows sellers to maintain the upper hand and avoid the uncertainty, hassle and stress created by the homeselling system.”

Read the research report 13th May 2018 in full click here.

Allen Walkey

Highly experienced businessman with a successful career in property sales and investment both in the UK and abroad. Now a freelance writer and blogger for the property and Investment Industry, keeping readers up-to-date with changes and events in a rapidly changing world.

You May Also Enjoy

Breaking News

Breaking Property News 1/4/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Winning the AI Era: A Playbook for UK Estate Agencies The AI-Driven Rewiring of UK Estate Agency Thought Leadership by Andrew Stanton CEO Proptech-PR Real estate has historically been conservative, fragmented, and inefficient. A surge of startups, is introducing automation, data-driven decision-making, and better customer experiences. This…
Read More
Breaking News

What renters and landlords need to know ahead of major rental law changes

With just one month to go until the first phase of the Renters’ Rights Act comes into force, the leading professional body, Propertymark, is urging renters and landlords across England to understand how the changes could affect them. From 1 May 2026, the legislation will introduce some of the biggest changes to the private rented…
Read More
Estate Agent Talk

Tackling Empty Properties

A UK Perspective on Best Practice and Recommendations for Reform Propertymark, the UK’s leading professional body for property agents, has today published a comprehensive new position paper highlighting the urgent need for coordinated, practical and properly resourced action to bring long-term empty properties back into use. With over 359,000 homes sitting empty for more than…
Read More
Breaking News

Pet-friendly rentals plunge 39%

New research from Inventory Base reveals that the number of pet-friendly rental homes in England has fallen by -39% since the start of 2026, as landlords appear to be reducing the number of homes openly marketed as allowing pets ahead of the Renters’ Rights Act taking effect from 1st May. The Renters’ Rights Act (RRA)…
Read More
Breaking News

Latest Nationwide house price data showing a 2.2% increase

Industry reaction to Nationwide house price data showing UK annual house price growth picked up to 2.2% in March, from 1.0% in February. Nathan Emerson, CEO of Propertymark, comments: “An uplift in house prices will be welcomed by the market and suggests that buyer demand remains resilient despite ongoing economic headwinds. Improved sentiment, coupled with…
Read More
Breaking News

UK house price growth picks up in March

UK annual house price growth picked up to 2.2% in March, from 1.0% in February Northern Ireland best performing area in Q1 2026, with prices up 9.5% year-on-year Outer South East weakest performing region, with prices down 0.7% compared with Q1 2025 Headlines Mar-26 Feb-26 Monthly Index* 552.6 547.7 Monthly Change* 0.9% 0.3% Annual Change…
Read More