Sellers losing out as over 300,000 property transactions are falling through every year

Over 300,000 property transactions are falling through every year due to broken chains and buyers changing their mind largely, costing sellers a total of £400 million, according to latest research from HomeOwners Alliance and IMMO.

The survey exploring the experiences of home sellers, conducted by HomeOwners Alliance, and IMMO.co.uk,  and polled by YouGov, found that 20% of sellers have experienced a sale collapse,  of those affected 51% incurring costs averaging £2,727 and 12% losing more than £5,000.

Commenting on the findings, Paula Higgins, Chief Executive of HomeOwners Alliance says:
“We often hear about would-be buyers losing their dream homes as a result of sellers accepting higher offers but less is said about sellers forking out thousands in wasted fees only for buyers to change their mind, leaving the seller back at square one.”

“Gazundering and time wasting is a huge problem. The homeselling system is so unreliable it’s deterring homeowners from selling – adding to the ongoing housing shortage crisis as a lack of suitable homes is one of the barriers to people moving up the property ladder. Buyers need to have a little more skin in the game too. An earlier commitment – for example through reservation agreements – would go some way to avoiding these situations.”

Samantha Kempe, Co-Founder of IMMO.co.uk, says: “The current system has created a fundamental power imbalance between the seller and the buyer, with the seller often at the buyer’s mercy during what is often the largest financial decision of their lives. Sellers should be able to proceed with the sale of their property knowing what price they will receive and feeling assured that the sale will go through.”

“At IMMO, we believe in a better way to sell property which allows sellers to maintain the upper hand and avoid the uncertainty, hassle and stress created by the homeselling system.”

Read the research report 13th May 2018 in full click here.

Allen Walkey

Highly experienced businessman with a successful career in property sales and investment both in the UK and abroad. Now a freelance writer and blogger for the property and Investment Industry, keeping readers up-to-date with changes and events in a rapidly changing world.

You May Also Enjoy

Breaking News

2026 Will Test BTR’s Potential and Government’s Resolve

By Justine Edmonds, Head of Build to Rent / Leasing Strategies, LRG Throughout 2025 I have spent hours in meetings with and on discussion panels with institutional investors, developers and local authorities. And everything I’ve picked up on in the last year suggests that 2026 will be a crossroads for Build to Rent (BTR). The…
Read More
Breaking News

December Cash Buyers on the Decline

So is a sale before Christmas still possible? New analysis from Springbok Properties reveals that the number of cash buyers declines in December, so any sellers who are keen to secure a quick sale ahead of Christmas might need to explore different avenues. Springbok Properties have studied historic data on the estimated number of cash…
Read More
Breaking News

Breaking Property News 10/12/25

Daily bite-sized proptech and property news in partnership with Proptech-X.   Fine & Country welcomes back Managing Director Nicky Stevenson  Fine & Country is pleased to announce the return of Managing Director, Nicky Stevenson, following her maternity leave. Stevenson, who has played a central role in driving the brand’s growth and strengthening its position in…
Read More
Breaking News

Rental demand drops to six-year low

Rental demand drops to six-year low as supply improves and rental growth slows to 2.2 per cent reports Zoopla   Demand for rented homes has fallen by a fifth over the last year and is the lowest for six years. There are 15% more homes for rent than last year, boosting choice for renters UK…
Read More
Christmas Decorations - Good or Bad for Selling
Breaking News

Christmas move-in rush drives short-term rental spikes

Christmas move-in rush drives short-term rental spikes, while year-on-year affordability remains largely unchanged Year-on-year trends remain relatively stable, with most regions showing small changes in rent levels and required salaries. Short-term rental volatility is now the dominant driver of affordability shifts, with North East, Wales, South West, Yorkshire & Humberside, and parts of the Midlands…
Read More
Breaking News

Dwelly reveals the strongest rental market for current returns

The latest research from Dwelly has highlighted which pockets of the British rental market are currently providing landlords with the greatest returns, helping them combat the incoming tax hikes announced in last week’s Autumn Budget. Dwelly analysed the latest Government house price data alongside the most recent rental market figures from the ONS to identify…
Read More