Sellers losing out as over 300,000 property transactions are falling through every year

Over 300,000 property transactions are falling through every year due to broken chains and buyers changing their mind largely, costing sellers a total of £400 million, according to latest research from HomeOwners Alliance and IMMO.

The survey exploring the experiences of home sellers, conducted by HomeOwners Alliance, and IMMO.co.uk,  and polled by YouGov, found that 20% of sellers have experienced a sale collapse,  of those affected 51% incurring costs averaging £2,727 and 12% losing more than £5,000.

Commenting on the findings, Paula Higgins, Chief Executive of HomeOwners Alliance says:
“We often hear about would-be buyers losing their dream homes as a result of sellers accepting higher offers but less is said about sellers forking out thousands in wasted fees only for buyers to change their mind, leaving the seller back at square one.”

“Gazundering and time wasting is a huge problem. The homeselling system is so unreliable it’s deterring homeowners from selling – adding to the ongoing housing shortage crisis as a lack of suitable homes is one of the barriers to people moving up the property ladder. Buyers need to have a little more skin in the game too. An earlier commitment – for example through reservation agreements – would go some way to avoiding these situations.”

Samantha Kempe, Co-Founder of IMMO.co.uk, says: “The current system has created a fundamental power imbalance between the seller and the buyer, with the seller often at the buyer’s mercy during what is often the largest financial decision of their lives. Sellers should be able to proceed with the sale of their property knowing what price they will receive and feeling assured that the sale will go through.”

“At IMMO, we believe in a better way to sell property which allows sellers to maintain the upper hand and avoid the uncertainty, hassle and stress created by the homeselling system.”

Read the research report 13th May 2018 in full click here.

Allen Walkey

Highly experienced businessman with a successful career in property sales and investment both in the UK and abroad. Now a freelance writer and blogger for the property and Investment Industry, keeping readers up-to-date with changes and events in a rapidly changing world.

You May Also Enjoy

Breaking News

London rents outperform property values

The latest research by London lettings and estate agent, Benham and Reeves, has revealed that rental growth has outperformed house price growth across 26 of London’s 32 boroughs since the start of the year, with rents continuing to climb despite weaker property price performance across much of the capital. Benham and Reeves analysed the average…
Read More →
Breaking News

Rental property availability falls

The number of rental properties available across England fell by 12.1% during the third quarter of 2026, according to new analysis by Dwelly, highlighting an increasingly competitive rental market in many parts of the country. Dwelly is one of the UK’s largest rental property management groups, with more than 15,000 properties under management. The firm’s…
Read More →
Breaking News

Average advertised rents surpass £1,400 for the first time

The average advertised rent of homes outside London has risen to a new record of £1,418 per calendar month, up 1.5% this quarter: Despite a new record rent, annual rental growth has returned to a more stable level of +2.4% Number of available rental homes nationally is 2% lower than a year ago, while renter…
Read More →
Breaking News

Barclays unlocks wider mortgage access for company directors

Limited company directors who meet the income threshold can now have their Profit After Tax (PAT) considered in their affordability assessment regardless of property value The change means that, for a wider group of limited company directors, Barclays will consider a fuller view of the applicant’s income The update is the latest in a series…
Read More →
Breaking News

Homebuyer demand fall in Q3

The latest sales demand data from eXp UK has revealed that homebuyer demand in England slipped by -1.6% in Q3 2026. The analysis shows that just five counties managed positive growth during the quarter, suggesting that buyers may be holding back, adopting a wait-and-see approach ahead of what promises to be a vital Autumn Budget –…
Read More →
Estate Agent Talk

Alterations can change a property’s rebuild cost

‘Don’t get caught short’ warning to homeowners from valuations experts – alterations can change a property’s rebuild cost Properties change over time. Homeowners may add an extension, upgrade a kitchen or bathroom, alter the layout, or even change how the building is used, but when do those changes mean it’s time for a new rebuild…
Read More →