Sellers losing out as over 300,000 property transactions are falling through every year

Over 300,000 property transactions are falling through every year due to broken chains and buyers changing their mind largely, costing sellers a total of £400 million, according to latest research from HomeOwners Alliance and IMMO.

The survey exploring the experiences of home sellers, conducted by HomeOwners Alliance, and IMMO.co.uk,  and polled by YouGov, found that 20% of sellers have experienced a sale collapse,  of those affected 51% incurring costs averaging £2,727 and 12% losing more than £5,000.

Commenting on the findings, Paula Higgins, Chief Executive of HomeOwners Alliance says:
“We often hear about would-be buyers losing their dream homes as a result of sellers accepting higher offers but less is said about sellers forking out thousands in wasted fees only for buyers to change their mind, leaving the seller back at square one.”

“Gazundering and time wasting is a huge problem. The homeselling system is so unreliable it’s deterring homeowners from selling – adding to the ongoing housing shortage crisis as a lack of suitable homes is one of the barriers to people moving up the property ladder. Buyers need to have a little more skin in the game too. An earlier commitment – for example through reservation agreements – would go some way to avoiding these situations.”

Samantha Kempe, Co-Founder of IMMO.co.uk, says: “The current system has created a fundamental power imbalance between the seller and the buyer, with the seller often at the buyer’s mercy during what is often the largest financial decision of their lives. Sellers should be able to proceed with the sale of their property knowing what price they will receive and feeling assured that the sale will go through.”

“At IMMO, we believe in a better way to sell property which allows sellers to maintain the upper hand and avoid the uncertainty, hassle and stress created by the homeselling system.”

Read the research report 13th May 2018 in full click here.

Allen Walkey

Highly experienced businessman with a successful career in property sales and investment both in the UK and abroad. Now a freelance writer and blogger for the property and Investment Industry, keeping readers up-to-date with changes and events in a rapidly changing world.

You May Also Enjoy

Breaking News

How will tenants be affected by the incoming Renters’ Rights Act?

On 28th October 2025, the Renters’ Rights Bill was passed into law, and it is now the Renters’ Rights Act. Changes to legislation resulting from this new Act will take effect from May 2026. This will affect landlords and how they let out their property, and it is worthwhile being aware of how it affects…
Read More
Seaside Properties UK
Overseas Property

Gibraltar property values rise faster than UK

Gibraltar house prices rise faster than UK and London, despite market activity dropping 46% The latest market analysis by Enness Global has revealed that Gibraltar’s property market has seen stronger annual house price growth than both the UK and London, even as the number of transactions completing across the market has fallen sharply, creating a…
Read More
Breaking News

Homes with fewer photos priced £80,000 lower

The latest research by London lettings and estate agent, Benham and Reeves, has revealed a stark disparity in asking prices depending on how extensively a property is marketed, with homes listed using four photos or fewer priced almost £80,000 lower on average than those benefiting from five or more images. Benham and Reeves analysed current…
Read More
Breaking News

January market momentum builds

Analysis of the latest market data by eXp UK has revealed that the UK property market has picked up pace in January, with both new instruction volumes and the price of these new listings increasing when compared to the same period in previous years. eXp UK analysed the latest market data*, looking at both new…
Read More
Breaking News

Breaking Property News 28/1/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Tenancy Deposit Scheme further enhances rental UX with continued tie up with tlyfe app TDS has announced a multi-year extension of its partnership with tlyfe, the fast-growing tenant lifecycle app powered by OpenBrix. Expanding coverage across England & Wales, Scotland and Northern Ireland, the new…
Read More
Rightmove logo
Breaking News

More affordable locations grew most in price in 2025

New analysis of the 2025 market highlights that lower-priced locations grew the most in asking prices during 2025 as affordability continued to drive buyer behaviour Across the top 50 local areas where property asking prices grew the most last year, only seven are priced above the current national average of £368,031 Hawick in Roxburghshire in…
Read More