Top 10 questions to ask before instructing a letting agent.

After buying a new rental investment property, the next job is to find tenants! Letting agents come in all shapes and sizes, but sorting the wheat from the chaff might be a harder task than you’d think.  We’ve put together a list of the most important questions to ask a prospective agent before instructing them to find tenants for you:

1) Are you a member of a regulatory organisation such as ARLA or NALS?

2) Are you a member of the SAFEagent scheme, an organisation whose members all hold client money protection insurance?

3) Will my property be advertised on both Rightmove and Zoopla?

4) Do you use an independent referencing agency to assess all potential tenants and can I see the final reference reports before committing to a tenancy?

5) Do you take a holding deposit from interested tenants when they make an offer, so that I can be sure that they are serious about renting my property?

6) How many lettings staff will be working on my property?

7) How many active tenants does your office have on its database?

8) How many similar properties have you let in the last few months?

9) On average how long would you expect it to take before you achieve an offer from tenants?

10) What are your branch opening hours?

Alex Evans

You May Also Enjoy

Breaking News

Prime London sellers return to market

The latest analysis from Beham and Reeves has found that the number of homes listed for sale at £2m or above across Prime Central London increased during the second quarter of 2026, although performance continues to vary considerably between the capital’s most prestigious neighbourhoods.   Benham and Reeves analysed current Prime Central London property listings…
Read More
Estate Agent Talk

What to know when buying land

The closure of UK Land & Farms (UKLAF) has left a significant gap in the UK’s specialist land market with buyers and sellers now forced to adapt after 18 years of relying on UKLAF as the cornerstone of the industry. As interest in land continues to grow, the company says the closure also serves as…
Read More
Letting Agent Talk

Tenant demand strong, landlord supply shrinking

New RICS data shows tenant demand at its strongest in over a year – while landlord supply keeps shrinking. That’s not bad luck. It’s a trust problem, and it’s fixable. “These numbers should be good news for landlords. Demand is the strongest it’s been in over a year. Instead, they are deciding to head for…
Read More
Letting Agent Talk

Why Join a Letting Agents Association?

Why Every Letting Agent Should Join a Professional Body The lettings industry continues to evolve, with new legislation, increasing compliance requirements and higher expectations from landlords and tenants alike. For letting agents, staying informed and operating to recognised professional standards has never been more important. Joining a letting agents association provides far more than a membership…
Read More
Breaking News

House price growth remained subdued in July

UK annual house price growth slowed to 1.8% in July, from 2.2% in June House prices were up 0.1% month on month Average time in a home is 14 years: 24 years for those owning outright and 5 years in private rented sector Three quarters of moves were within same tenure type in 2024/25 Headlines…
Read More
Breaking News

Rent hikes and tighter tenant checks as landlord costs climb

Rising costs are prompting 63% of professional landlords to raise rents, prioritise lower-risk tenants and reassess portfolios Renters face a more expensive and more selective rental market as professional property investors respond to re-emergence of realistic gilt yields, rising operating costs and regulatory change by increasing rents and reassessing tenant risk and selection criteria, according…
Read More