Top 10 questions to ask before instructing a letting agent.

May 29, 2015

After buying a new rental investment property, the next job is to find tenants! Letting agents come in all shapes and sizes, but sorting the wheat from the chaff might be a harder task than you’d think.  We’ve put together a list of the most important questions to ask a prospective agent before instructing them to find tenants for you:

1) Are you a member of a regulatory organisation such as ARLA or NALS?

2) Are you a member of the SAFEagent scheme, an organisation whose members all hold client money protection insurance?

3) Will my property be advertised on both Rightmove and Zoopla?

4) Do you use an independent referencing agency to assess all potential tenants and can I see the final reference reports before committing to a tenancy?

5) Do you take a holding deposit from interested tenants when they make an offer, so that I can be sure that they are serious about renting my property?

6) How many lettings staff will be working on my property?

7) How many active tenants does your office have on its database?

8) How many similar properties have you let in the last few months?

9) On average how long would you expect it to take before you achieve an offer from tenants?

10) What are your branch opening hours?

Alex Evans

You May Also Enjoy

Rightmove logo
Breaking News

Rightmove to host live Q&A webinar on the Renters’ Rights Act

Rightmove is hosting a live Q&A webinar today to help agents better understand the Renters’ Rights Act and its practical implications as the Act takes effect. The Renters’ Rights Act: Live Q&A webinar will take place on Tuesday 5th May from 10:00am to 11:00am and will be available to watch via the Rightmove Hub. Over…
Read More →
Home and Living

War over bin blunders as legal expert reveals what you can actually do

Rows over rubbish are bubbling up, with fed-up homeowners losing patience over neighbours who refuse to bring their bins back in. Now, a legal expert has revealed the simple steps you can take before things spiral into a full-blown neighbourhood feud. Natalie Peacock of Rogers and Norton explained that while it might be tempting to…
Read More →
Breaking News

The UK’s best place to be a buy-to-let landlord in 2026 – and it isn’t London

Manchester tops the list with an average property price below the UK average and an annual rental return of 6.4%, beating all 32 London boroughs. Newcastle upon Tyne ranks second and is the only area in the study to deliver an annual return of more than 7%, while Blackpool places third. New research ranks 310…
Read More →
Home and Living

Don’t Let Dirty Windows Cost You a Sale

You’ve spent months preparing your home for sale. You’ve decluttered, repainted the hallway, replaced the kitchen handles, and had the carpets professionally cleaned. But have you looked at your windows lately, really looked at them? Dirty windows are one of the most overlooked deal-breakers in property sales. They’re also one of the easiest to fix.…
Read More →
Home and Living

Home longevity spas tipped to become the next must-have in prime property

Longevity expert has noticed a huge influx in home spas from investors Country and Townhouse reported that wellness is expected in luxury homes Ralph Montague discusses core shifts he’s seen over the past two years Once, cinema rooms, wine cellars and home gyms were considered luxury home features. Now, the next major trend in prime…
Read More →
Breaking News

Nationwide House Price Index for April 2026 – Thoughts from the Industry

House prices increased by 0.4% between March 2026 and April 2026. This was a weaker rate of monthly growth compared to the previous month (0.9%). Annual growth sat at 3% in April 2026, with this annual rate of growth increasing from 2.2% versus March 2026. The average UK house price now stands at £278,889.  …
Read More →