What makes the perfect Estate Agent?

So, let us see what Wikipedia has to say re what an Estate Agents is: “An estate agent is a person or business that arranges the selling, renting or management of properties, and other buildings, in the United Kingdom and Ireland.”

We also can now say that an estate agent could be both a traditional agency on our high street or can indeed be an online or hybrid version.

So what makes a for a good estate agent? I did some research across Google and visited varied website and blog posts and picked out some of the most obvious and most interesting explanations (I have highlighted my favourite and what I feel are the most important):

  • Understands the local area, it’s key benefits, community, locations, property types, valuations and more.
  • Has vast experience in selling property and most importantly, dealing with the property type you are looking to sell / buy.
  • Has the property / clients suited to your requirements.
  • Has a strong high street presence.
  • Has a strong online presence.
  • Listens to your needs over their own.
  • Communicates with you frequently during the whole selling / buying experience and that includes updating you even when there is nothing new to save you worrying or having to ask for updates yourself.
  • Confirms and shows up on time for all visits and if cancellations occur, let’s either party know in good time.
  • Qualifies new applications correctly to save time wasting situations.
  • Uses all forms of latest technology to market a property including the likes of floor plans, audio tours, drone photography etc.
  • Takes the best photos of your property and makes sure they take them in the best light, ie blue skies, or have software that enhances photos.
  • Is honest (ie gives honest feedback on viewings).
  • Has good opening hours, ie evenings and weekends.
  • Uses the major property portals, ie Rightmove and Zoopla (OnTheMarket depending politics etc).
  • Advertises strongly in local newspapers.
  • Professional appearance of staff members especially during viewings.
  • Has good connections with local legal and interior design companies to help facilitate sale.
  • Knows the true valuation of your property to get you the best price in the best time.
  • Greets you by name when you walk in to their office.
  • Charges a fair commission rate / flat fee.

Can you think of any more? I am sure there are, all down to our personal requirements…

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Damaged timber from Dry Rot
Estate Agent Talk

Mould and damp – what you need to know ahead of winter

With the winter months just round the corner, problems with damp and mould can become far more prominent. Autumntime is when many people turn on central heating systems and choose to close windows, preventing fresh air ventilation needed to allow damp air to leave a property. Unfortunately, the combination of warm and damp air can…
Read More
Breaking News

Rental price and average salary tracker – September 2025

London and South East see biggest dips in required rental salary year-on-year London and the South East saw the sharpest dips year-on-year in the average salary needed in order to rent the average home in that area. London saw a 4.2% drop, whilst the South East saw a decline of 2.9%. Yorkshire and Humberside saw…
Read More
buying at auction uk
Breaking News

The cities where buying beats renting – with just a 5% deposit

British first-time buyer mortgage payments are typically 17% cheaper than renting, even with a low 5% deposit The average 5% deposit is £11,412 based on a typical first-time buyer property price of £228,233 Among major cities outside London, the biggest gap between owning and renting is in Glasgow, where buyers could save more than £4,750…
Read More
Rightmove logo
Breaking News

Rightmove’s Weekly Mortgage Rates Tracker

Average rates for 2-year and 5-year fixed-rate mortgages   Term Average rate Weekly change Yearly change 2-year fixed 4.51% +0.00% -0.37% 5-year fixed 4.55% +0.01% +0.01%   Lowest rates for 2-year and 5-year fixed-rate mortgages   Term Lowest rate Weekly change Yearly change 2-year fixed 3.77% +0.05% -0.07% 5-year fixed 3.97% +0.10% +0.29%   Average…
Read More
Rightmove logo
Breaking News

Data and commentary from Rightmove on stamp duty reforms

Colleen Babcock, Rightmove’s property expert said: “We’ve been calling for stamp duty reform for some time now, as it’s a significant barrier for many people moving home. Abolishing it completely would remove one of the biggest barriers to moving, unlocking more moves at all stages of the property ladder. “Our data shows that only 5%…
Read More
Breaking News

Second-time buyers dominate demand for longer term fixed mortgage deals

Second-time buyers are dominating demand for longer term fixed mortgage deals, fresh data from Moneyfacts Analyser can reveal. Of those looking for fixed term deals on moneyfactscompare.co.uk: Almost two-thirds (58%) of second-time buyers who compared mortgage deals using the moneyfactscompare.co.uk website were considering terms of three years or longer in the 30 days to 1…
Read More