What makes the perfect Estate Agent?

So, let us see what Wikipedia has to say re what an Estate Agents is: “An estate agent is a person or business that arranges the selling, renting or management of properties, and other buildings, in the United Kingdom and Ireland.”

We also can now say that an estate agent could be both a traditional agency on our high street or can indeed be an online or hybrid version.

So what makes a for a good estate agent? I did some research across Google and visited varied website and blog posts and picked out some of the most obvious and most interesting explanations (I have highlighted my favourite and what I feel are the most important):

  • Understands the local area, it’s key benefits, community, locations, property types, valuations and more.
  • Has vast experience in selling property and most importantly, dealing with the property type you are looking to sell / buy.
  • Has the property / clients suited to your requirements.
  • Has a strong high street presence.
  • Has a strong online presence.
  • Listens to your needs over their own.
  • Communicates with you frequently during the whole selling / buying experience and that includes updating you even when there is nothing new to save you worrying or having to ask for updates yourself.
  • Confirms and shows up on time for all visits and if cancellations occur, let’s either party know in good time.
  • Qualifies new applications correctly to save time wasting situations.
  • Uses all forms of latest technology to market a property including the likes of floor plans, audio tours, drone photography etc.
  • Takes the best photos of your property and makes sure they take them in the best light, ie blue skies, or have software that enhances photos.
  • Is honest (ie gives honest feedback on viewings).
  • Has good opening hours, ie evenings and weekends.
  • Uses the major property portals, ie Rightmove and Zoopla (OnTheMarket depending politics etc).
  • Advertises strongly in local newspapers.
  • Professional appearance of staff members especially during viewings.
  • Has good connections with local legal and interior design companies to help facilitate sale.
  • Knows the true valuation of your property to get you the best price in the best time.
  • Greets you by name when you walk in to their office.
  • Charges a fair commission rate / flat fee.

Can you think of any more? I am sure there are, all down to our personal requirements…

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Home and Living

10 budget patio ideas for beginners in landscaping

Creating an inviting outdoor space doesn’t have to break the bank. With a bit of creativity and some elbow grease, you can transform your backyard into a relaxing retreat. Whether you’re looking to build a brand-new area or revamp an existing one, these budget-friendly patio ideas will inspire you to create a stylish and functional…
Read More
Home and Living

Top 5 Irrigation System Providers in the UK

A thriving allotment or kitchen garden is the pride of all plant lovers and allotment growers. However, maintaining an allotment or garden is not for the faint of heart. You need to put in a lot of effort, from mulching and composting to regular watering and weeding. Apart from watering, everything else needs to be…
Read More
Breaking News

Mortgage affordability on course for 2021 levels

Mortgage affordability could be on course to return to its most manageable level in almost five years, according to exclusive new analysis from INTEREST by Moneyfacts, as easing rates and rising incomes restore some breathing space for borrowers. The research shows that average mortgage payments, which peaked at close to half of gross monthly income…
Read More
Breaking News

City house prices soar

The latest research from Property DriveBuy reveals that house prices in UK cities are significantly outperforming both coastal and countryside locations, rising by an average of 3.4% over the past year, well ahead of the wider UK market which has seen growth of 2.5%. And while countryside homes have also seen a price increase, the…
Read More
Breaking News

Buyers return to housing market

2026 starts in line with 2024 with buyer demand 9% down on last year’s strong start Buyers are returning to the housing market at the start of 2026 as confidence improves and mortgage rates fall, but a growing number of homes for sale is giving buyers more choice and reshaping market conditions, according to Zoopla’s…
Read More
Breaking News

How will tenants be affected by the incoming Renters’ Rights Act?

On 28th October 2025, the Renters’ Rights Bill was passed into law, and it is now the Renters’ Rights Act. Changes to legislation resulting from this new Act will take effect from May 2026. This will affect landlords and how they let out their property, and it is worthwhile being aware of how it affects…
Read More