Why Estate Agents Need a Pacemaker

Do you ever watch the London Marathon or the Great North Run? I do, with a mixture of awe and guilt. Awe that so many people had taken on such a momentous challenge, of their own free will, and guilt, that I was enjoying the event from my sofa, while many people less fit than I, ran 26.2 miles in the sweltering heat, for a charity that for those few hours, meant the world to them.

Pacemakers play an important role in running races. Their job is to make sure that no dirty tactics are used, but also, to help pace the race so that the runners complete it in the best time possible.  In 1954, Roger Bannister used two pacemakers to help him break the four-minute mile.  His two ‘rabbits’, as they are sometimes called, helped him by running at the right pace , then dropping out, leaving Bannister to smash the world record, and becoming famous overnight.

Who’s your pacemaker?

As an estate agent, you are surrounded by your competition, sometimes literally.  Who do you look up to? Which agent is doing the business you want to do? Are there any who are using technology, social media or other innovations to keep themselves out in front, while you simply spectate, like me, watching on with awe and guilt?

They are your pacemaker, and they can help you win the race.

When I started on Twitter, I looked around at the Twitter accounts of people in the industry I admired.  One had 3000 followers.  At the time, I had less than 100.  I couldn’t imagine reaching the heady heights of 3000, but I decided to aim for it anyway. For the next year or so, I used Twitter as the cornerstone of my marketing efforts, learning everything I could about the best way to use the platform, and being the most helpful, engaging Tweeter possible.  Of course, the 3000 was a moving target, as this Tweeter’s numbers were rising every day.

When my numbers finally matched theirs, I was delighted; I felt that I’d really achieved something.  But I didn’t stop there; I picked another target, then another, always using an industry professional as a benchmark; as a pacemaker, in fact.

What’s your Rightmove ranking?

If you’re not first, who is? Look at everything they’re doing: their adverts, print advertising, social media, property marketing – how does yours compare? Are you struggling to keep up, or are you about to overtake them with a flourish? (Before you all comment on how irrelevant Rightmove ranking is, what’s the alternative?)

I’m working with a great independent estate agent in Eastbourne at the moment. With my help, they’ve risen from 14th in the area, to 3rd. We’ve still got some work to do, because our pacemaker is still number 1, and we intend to overtake him very soon.

Without a pacemaker, how do you know where you are, and more importantly, where you want to be? If my Eastbourne client had simply said he wanted to be better, how would he have known when he’d reached that goal? Whatever it is that you’re trying to achieve, look around you – who has done it already? They are your pacemaker. Do what they do, but do it better, and make it your mission to overtake them and win the race.

Remember, “Shoot for the moon. Even if you miss, you’ll land among the stars.”

I help estate agents be all they can be and sometimes more.  I’d like to offer two agents this month a free 30 minute marketing assessment.  If you’d like to grab this before your competitor does, drop me a line sam@home-truths.co.uk

What to do next: Do you get my Supertips? They’re jam-packed full of great tips and marketing strategies just like this one, and best still – they’re free! Get yours here ->www.samashdown.co.uk/samsupertips

Speak to Sam: If you’d like to know how I think you could improve your marketing, just answer a few short questions here and I’ll tell you if and how you could be more effective.

Sam Ashdown

Sam is an industry-renowned marketing strategist to estate agents. She helps agents grow and flourish, using her unique smart marketing techniques and strategies. Sam works with agents throughout the UK to help them gain more valuations, win more instructions and sell more properties.

You May Also Enjoy

Estate Agent Talk

How to Pick the Ideal Utilities for your Business

Sorting out utilities might not be the most exciting part of running a business, but it is one of those things that quietly affects everything else. Whether it is your electricity, gas, water or internet, these services keep your business moving day to day. Getting them right can help you stay in control of costs…
Read More
Letting Agent Talk

Advice for London landlords and tenants ahead of the Renters’ Rights Act implementation

Phase one of the Renters’ Rights Act (RRA) comes into force on 1 May 2026, and with it brings about the most significant overhaul of the private rental sector in a generation. While the Act will see new responsibilities introduced, it will also offer an opportunity for landlords to strengthen their practices with a clear…
Read More
Estate Agent Talk

Budget-friendly ways to boost your chances of a successful spring house sale

With many households feeling the pressure of changing global economic conditions, tighter finances, and the high costs associated with moving, such as Stamp Duty, legal fees and removals, selling a home can currently feel like challenge. At the same time, spring traditionally brings a surge in buyer activity. Longer days and better weather tend to encourage more viewings,…
Read More
Letting Agent Talk

Expert Reacts To Renters’ Rights Act Ahead of Changes This Week

The Renters’ Rights Act comes into force this week (1st May), introducing major reforms to tenancy structures, eviction rules, and tenant protections across England. The changes will reshape how landlords manage properties and how tenants experience private renting, with significant implications for student private rentals and the wider rental market. Ahead of implementation, Owen Dixon,…
Read More
Breaking News

52% of buyers are cash purchasers – and they’re ready to move

New research from LRG reveals that sellers entering the spring market are meeting an unusually large pool of cash-ready buyers, many of whom aren’t constrained by affordability, but by a lack of suitable homes. According to LRG’s Spring 2026 Sales Report, based on a survey of 307 buyers and sellers across England and Wales, more than…
Read More
for sale sign london
Breaking News

Landlords sell up as Renters’ Rights prove final straw

Leading Kent and London law firm Thackray Williams have had a wave of last-minute instructions from landlords looking to sell their portfolios ahead of the Renters’ Rights Act coming into force this Friday. The litigation team has been instructed to seek possession by landlords wishing to sell their entire buy-to-let portfolios, as well as last-minute…
Read More