Can you describe your Estate Agency in 3 words?

Do you find it hard to find the right words to describe your business? You are not alone; many estate agents find it difficult to express their passion and service.

But when we think about writing about our business we want to ensure amongst other things that:

  1. We write for our audience
  2. It has a purpose
  3. A key message
  4. Is in the right tone
  5. Uses the right language
  6. Engages our readers
  7. Has a call to action

So where do you start?

I always ask my clients describe their estate agency in 3 words. Words such as professional, quality and unique, are banned. Why? Because we naturally think of these words first to describe our business. So what am I actually looking for?

Words are extremely powerful and I want my clients to truly think about the real essence of their agency?

Like property, every estate agency is different. For a start your agency has you. How you operate can have an impact on your words, such as a high street agent vs an online agent.

Where your business is located could also impact on the words chosen, for example – the words used for writing for a luxury brand are completely different than that of a budget line.

Your words have to reflect the audience you are writing for. Do you have a ‘typical’ client? Is it a young professional or a family?

What is your business strategy and ethos? You want to ensure these are reflected in the words that you use. At the end of the day you are selling your brand and you need to remain true to that.

You may decide that your agency is unique? Have a search on your competitor websites, how many use ‘unique’ to describe their agency? My advice, find a different way to express you are different – what word do I use? Fresh!

Do you think you have your three words? Now I want you to think about what you want your clients to say about your agency. Is there any synergy in the words you have chosen? At the end of the day it is your clients you want to be engaged with.

Many of you may be thinking, this is a lot of work when all I want is my website content written. But the power of these three words is endless.

These three words build into phrases, expressions and emotions.

These three words provide a starting point for all your content writing so that you have consistency in your tone of voice throughout your brand. Whether it is in the form of blog posts, brochure content or newsletters etc.

These three words are the basis of your engagement with past, present and potential clients.

Get it right and these three little words will turn engagement into instructions and then on to sales.

Do you want a fresh approach to your estate agencies content, and want see how I can turn your three words into sales? Call me on 07872329151 or email andrea@citruscontent.com.

Alex Evans

You May Also Enjoy

Breaking News

How will tenants be affected by the incoming Renters’ Rights Act?

On 28th October 2025, the Renters’ Rights Bill was passed into law, and it is now the Renters’ Rights Act. Changes to legislation resulting from this new Act will take effect from May 2026. This will affect landlords and how they let out their property, and it is worthwhile being aware of how it affects…
Read More
Seaside Properties UK
Overseas Property

Gibraltar property values rise faster than UK

Gibraltar house prices rise faster than UK and London, despite market activity dropping 46% The latest market analysis by Enness Global has revealed that Gibraltar’s property market has seen stronger annual house price growth than both the UK and London, even as the number of transactions completing across the market has fallen sharply, creating a…
Read More
Breaking News

Homes with fewer photos priced £80,000 lower

The latest research by London lettings and estate agent, Benham and Reeves, has revealed a stark disparity in asking prices depending on how extensively a property is marketed, with homes listed using four photos or fewer priced almost £80,000 lower on average than those benefiting from five or more images. Benham and Reeves analysed current…
Read More
Breaking News

January market momentum builds

Analysis of the latest market data by eXp UK has revealed that the UK property market has picked up pace in January, with both new instruction volumes and the price of these new listings increasing when compared to the same period in previous years. eXp UK analysed the latest market data*, looking at both new…
Read More
Breaking News

Breaking Property News 28/1/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Tenancy Deposit Scheme further enhances rental UX with continued tie up with tlyfe app TDS has announced a multi-year extension of its partnership with tlyfe, the fast-growing tenant lifecycle app powered by OpenBrix. Expanding coverage across England & Wales, Scotland and Northern Ireland, the new…
Read More
Rightmove logo
Breaking News

More affordable locations grew most in price in 2025

New analysis of the 2025 market highlights that lower-priced locations grew the most in asking prices during 2025 as affordability continued to drive buyer behaviour Across the top 50 local areas where property asking prices grew the most last year, only seven are priced above the current national average of £368,031 Hawick in Roxburghshire in…
Read More