CIELA again shrugs off sabre-rattling by PurpleBricks lawyers:

CIELA again shrugs off sabre-rattling by PurpleBricks lawyers, reiterates public request for substantiation of “completed sale” rate.

In response to this Telegraph article, PurpleBricks’s lawyers have written to CIELA for a second time claiming that the statement by CIELA Founder Charlie Wright is defamatory.

CIELA has today (Wednesday) responded (attached) to Norton Fulbright’s letter dismissing their letter as classic corporate bullying tactics with no substance and requesting clarification of the facts.

Charlie Wright said “We fully stand by our position that Purplebricks adverts are misleading because they compare its services to those of indepdent agents, and claims to perform better at a lower cost. This necessarily implies that the services are substantially similar, when in reality, nothing could be further from the truth.
But more importantly, CIELA must not succumb to such corporate tactics – bullying that almost always results in small business owners hushing up, purely due to legal intimidation.  This is the kind of behaviour that corporates get away with all the time and cannot be tolerated.  It breeds an environment in which only the giants with heavy resources may play, and eliminates the chance of transparency and accountability.  This has an unfair knock-on effect for unwitting consumers and agents alike.  We must resist such indirect market manipulation; hence CIELA’s publication of its response to Purplebricks in full.
We invite Purplebricks to refute this view with hard evidence which proves otherwise. We will not hold our breath though, as it has consistently ignored many public requests for transparency and substantiation, for obvious reasons.”
Shared by: Charlie Wright charlie.wright@ciela.co.uk

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Home and Living

Four summer interior mistakes you’re probably making right now

Summer brings longer days, brighter evenings with plenty of opportunity to enjoy our homes, yet many homeowners are unknowingly making simple interior mistakes that could be leaving their spaces feeling darker, smaller and less inviting than they should. While many people focus on refreshing their gardens and outdoor spaces during the warmer months, maximising indoor…
Read More
Breaking News

Housing Insight Report: April 2026

Despite wider economic uncertainty and inflation remaining above target, the housing market continues to demonstrate resilience. Within the rental market, demand continues to significantly outstrip available supply. Sales 1. In April 2026, stock levels showed a marginal increase with an overall average of 43 properties for sale at each member branch. 2. The average number…
Read More
Damaged timber from Dry Rot
Breaking News

Stop managing damp. Start managing risk

The next phase of Awaab’s Law isn’t about repairs. The question regulators will ask is whether you can prove what you knew, and when. Housing providers, operators and agents are being warned not to view Awaab’s Law solely through the lens of damp and mould, as new requirements coming into force later this year expand…
Read More
Estate Agents should not all look the same
Estate Agent Talk

Biggest challenges facing agents is generating motivated buyer leads

The latest research by GetAgent has revealed that while seller activity remains relatively resilient across the UK housing market, growing buyer hesitation is weighing on overall market momentum, creating a more challenging environment for estate agents. The survey of UK estate agents, commissioned by GetAgent, examined current market conditions, lead quality, business investment and expectations…
Read More
Breaking News

Against all odds, recovery remains on track

Glenigan’s Summer 2026 Construction Forecast indicates sector resurgence in 2027, despite a painful start to the year Construction sector set to rebound by 13% over the course of the Forecast period (2026-2028) as economic conditions improve Significant value gains expected for offices, industrial, public sector and civils verticals Private and social housebuilding predicted to rally…
Read More
Rightmove logo
Breaking News

Manchester tops decade of property price growth with London bottom

New long-term analysis from the UK’s largest property platform Rightmove reveals that Manchester is the fastest growing city for prices over the last 10 years, while London is the slowest The average asking price for a home in Manchester is up by 63% compared with 10 years ago, by contrast prices in London are only…
Read More