CIELA again shrugs off sabre-rattling by PurpleBricks lawyers:
May 19, 2017
CIELA again shrugs off sabre-rattling by PurpleBricks lawyers, reiterates public request for substantiation of “completed sale” rate.
In response to this Telegraph article, PurpleBricks’s lawyers have written to CIELA for a second time claiming that the statement by CIELA Founder Charlie Wright is defamatory.
CIELA has today (Wednesday) responded (attached) to Norton Fulbright’s letter dismissing their letter as classic corporate bullying tactics with no substance and requesting clarification of the facts.
Charlie Wright said “We fully stand by our position that Purplebricks adverts are misleading because they compare its services to those of indepdent agents, and claims to perform better at a lower cost. This necessarily implies that the services are substantially similar, when in reality, nothing could be further from the truth.
But more importantly, CIELA must not succumb to such corporate tactics – bullying that almost always results in small business owners hushing up, purely due to legal intimidation. This is the kind of behaviour that corporates get away with all the time and cannot be tolerated. It breeds an environment in which only the giants with heavy resources may play, and eliminates the chance of transparency and accountability. This has an unfair knock-on effect for unwitting consumers and agents alike. We must resist such indirect market manipulation; hence CIELA’s publication of its response to Purplebricks in full.
We invite Purplebricks to refute this view with hard evidence which proves otherwise. We will not hold our breath though, as it has consistently ignored many public requests for transparency and substantiation, for obvious reasons.”
Shared by: Charlie Wright charlie.wright@ciela.co.uk
You May Also Enjoy
1 in 7 consider moving home to manage cooling costs in hotter weather
Two in five adults (40 per cent) say they would prefer to invest in home improvements to reduce overheating from the outset, rather than rely on cooling devices Three in 10 (30 per cent) are concerned about the impact of using electricity for cooling on their energy bills, while over four in 10 (44 per…
Read More UK property fall-throughs cost estate agents estimated £2.8m every day
The latest research from GetAgent has found that property fall-throughs are costing UK estate agents an estimated £2.8m per day in delayed or lost commission income, highlighting the substantial financial impact that failed transactions continue to have across the industry. The research analysed residential property transactions that fell through during May 2026, alongside average regional…
Read More Where are the UK’s most Instagrammable streets?
· New research from Lloyds reveals the most popular streets on Instagram and TikTok · Bath’s Royal Crescent tops the list, where average house prices are £590,786 · London, Edinburgh, Bristol, Cardiff and Manchester all feature in the top 20 · From £1.66m in Notting Hill to £158,559 near Loch Lomond – picture-perfect streets feature…
Read More Northern Ireland emerging as one of the UK’s most attractive long-term rental investments
Northern Ireland rents have increased by approximately 51% over the past five years Tenant enquiries have risen by approximately 33%, highlighting continued demand for quality rental accommodation. Four of the five fastest-growing housing markets in the UK are located in Northern Ireland 26% of landlords in England sold at least one rental property during 2024,…
Read More Homebuyers demand same-day conveyancing updates
New research from Lyons Bowe solicitors reveals that Britain’s homebuyers have little tolerance for poor communication during the conveyancing process, with buyers increasingly expecting same-day updates, prompt responses, and swift notification of any issues that could impact their purchase. The survey of current and recent homebuyers who have purchased a property within the last two years,…
Read More Breaking Property News 25/6/26
Daily bite-sized proptech and property news in partnership with Proptech-X. Detecting property moisture defects without invasive or damaging procedures BEST Training, a specialist CPD provider for the built environment, has now launched Module 2 of its advanced course series: Investigating Moisture in Traditional Buildings. The module offers an end-to-end diagnostic curriculum for professionals working…
Read More 
