Letting Agents: Don’t lose landlords with poor repairs

June 27, 2017

To win new landlords, one thing is clear: letting agents must be apt at providing immediate value, particularly when it comes to protecting a landlord’s key asset – their property. After all, it was only last year that 47% of letting agents surveyed by Fixflo stated that they knew of a landlord who had changed agency due to the way repairs were handled.

One of the best ways to reassure landlords that there is an effective repairs and maintenance strategy in place is through the utilisation of a repairs and maintenance software. Acting as a tangible example of asset protection, an online software allows tenants to feel confident when reporting maintenance issues. This prevents small issues from land sliding into costly disasters.

A property repair reporting software can also help in providing clear, concise repairs reports straight to the property manager’s inbox. With these reports including all the important details, like the make and model of appliance and photos of the problem, issues are resolved more speedily – to the landlord’s relief! As all records of communication are tracked, a complete audit trail is provided which helps landlords stay compliant.

And finally, there is no point in winning more instructions if there is not the capacity within your property management team to deliver an excellent service. Managing your repairs and maintenance issues through an online repair reporting system online repair reporting system could boost your internal efficiencies (fewer phone calls, better communication) and thereby increase the capacity needed to manage more instructions without increasing costs (more staff).

This guest post is by Fixflo MD, Rajeev Nayyar. For more great tips, download our free eBook ’10 Tips To Find Landlords in 2017.’ http://hubs.ly/H07THJh0

Please link CTA to this URL > http://hubs.ly/H07THJh0

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Estate Agent Talk

Castles, cottages, vineyards and barn conversions

The latest data from LandSale has revealed what buyers can expect to pay, and how much they can get for their money if they want to escape to the country, with castles, vineyards, barn conversions, and cottages currently offering very different routes to rural living. The analysis draws on LandSale’s internal listing data and examines…
Read More →
Breaking News

Poor property maintenance could wipe £59,000 in value

The latest research by property management specialist, Rushbrook, has revealed that landlords who fail to adequately maintain their rental properties could see as much as £30,172 wiped from the value of the average buy-to-let investment across England, with this potential loss climbing to almost £59,000 in London.   Rushbrook analysed landlord-specific property values across each…
Read More →
Breaking News

Breaking Property News 20/8/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Why Angela Rayner Housing Secretary is in the wrong job – again   A smile, bluster and vague soundbites will not solve the UK housing crisis  Thought Leadership by Andrew Stanton – CEO Proptech-PR  ‘I have been involved in the UK property industry since the mid 1980’s…
Read More →
Breaking News

Buyers Looking Beyond London

London new-build demand plummets behind commuter belt as buyers look beyond the capital   Demand for new-build homes in Essex more than three times higher than in London, while Hertfordshire faces supply squeeze amid growing buyer appetite   The latest research by UK Property Development has revealed a growing divide between London’s new-build market and…
Read More →
Finance

Top six tips for first-time buyers

Independent mortgage broker, Flagstone Financial, has outlined key advice for first-time buyers, pointing to flexible options as signs of an improving mortgage market.   With high loan-to-value lending (80–95%) becoming more widely available, the property ladder is more accessible than in recent years, and experts at Flagstone Financial, partner of the Beresfords Group, are advising…
Read More →
to let sign 2025
Breaking News

England’s rental stock surges by as much as 86.6% in a year

Rental listings have almost doubled in Tyne and Wear since August 2025, with Greater Manchester and a host of other markets also recording double-digit growth   The latest research from Propoly has revealed that England’s rental listings have climbed by an average of 7.4% in the past year, led by an 86.6% increase in Tyne and…
Read More →