Should estate agents do more to help during the moving process? 69% of people think so

69% of the nation feel that estate agents should do more to help them during the stressful process of moving between homes, pitching in with jobs like informing utility providers with a change of address.

The main reason being it would help alleviate the stress of moving for 57% of people, according to new research by the home setup service Just Move In.

The same research by Just Move In previously revealed that 52% of the nation feel moving house is one of the most stressful life events, with 44% of movers spending over 30 minutes on the phone to each utility supplier in order to transfer their services to their new home.

A further 64% stated it would also help lower their stress levels when it came to informing gas, electricity, water, and other utility providers of their move, to help ensure they were getting the best value for money when it came to their bills and the balance between cost and service.

Not only would this help reduce stress and save them tons on yoga classes, but it would result in a huge 76% of home movers opting to use the same agent for any future property sales as well as recommending them to friends and family.

In your opinion, should estate agents provide more advice and assistance in helping you to move home [for example: informing utilities of change in address]
Answer
% of respondents
Yes
69%
No
31%
If your estate agent had provided more advice and assistance in helping you to advise third parties of your change of address, would that have alleviated some of your stress?
Answer
% of respondents
Yes
57%
No
43%
If your estate agent had provided more advice and assistance in helping you to inform gas, electric, water, and other utility providers of your address change and to help ensure future such costs were value for money, would that have alleviated some of your stress?
Answer
% of respondents
Yes
64%
No
36%
If your estate agent had provided more advice and assistance in helping your move, what is the likelihood that you would select this agent again in the future, or recommend them to friends/family?”
Answer
% of respondents
Very likely
29%
Likely
47%
Neither likely nor unlikely
21%
Unlikely
2%
Very unlikely
1%

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

Breaking News

Breaking Property News 26/3/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Average house prices in England are 7.6 times the median average salary The house-price-to-salary ratios in England continue to see a gradual decline post Covid-19 spike Following today’s release of the ONS Housing Affordability in England and Wales: 2025 data confirming that median average…
Read More
Breaking News

Households facing £114 council tax increase

The latest research from eXp UK shows that the average household could see their council tax increase by £114 over the next year following increases of up to £986 over the past ten years. At the beginning of April, the majority of local councils are expected to put council tax up by 4.99% – the…
Read More
Breaking News

UK House Price Index for January 2025

The latest index shows that: The average monthly rate of house price growth in January was -0.3%. Average UK house price annual inflation was 1.3% in the 12 months to January 2025. As a result, the average UK house price currently sits at £268,000.   Here are some thoughts from the Industry.   Damien Jefferies,…
Read More
Breaking News

Exchange time reaches 135 days

Property transactions slow as exchange time reaches 135 days — up 45% on 2019 The time it takes to exchange contracts has risen to 135 days — 45% longer than in 2019 and 3% higher than last year — despite a drop in property transactions year-on-year, it emerged today. Novus Strategy, the transformation consultancy for…
Read More
Breaking News

Industry response to latest inflation figures and its impact on housing

Industry response to UK inflation remaining at 3%. Nathan Emerson, CEO of Propertymark, comments: “Although inflation has remained steady since last month, it is important to acknowledge geopolitical tensions moving forward, and the effect such pressures may have on many households over the coming months. “Today’s news should help bring a measured sense of consistency…
Read More
Breaking News

Foxtons Lettings Market Index – February 2026

Seasonal recovery as improved supply and demand indicates a return of market momentum   Lettings market is showing signs of seasonal recovery as we see market activity picking up, with February performance indicating that momentum is returning following a usually quieter winter period. Renter budgets remained broadly stable, averaging £540 per week year to date…
Read More