BREAKING NEWS THURSDAY 18/02/2021

Estate Agent Networking Breaking News

There are a number of stories today but given the number of people exiting NAEA Propertymark in the last eight months, with no explanation – we are running only one item today.

 

NAEA PROPERTYMARK DOES THIS OLD BOYS CLUB NEEDS TO GO?

According to a poll conducted, 30% believe that the NAEA Propertymark brand is so badly damaged it should be dissolved and a new entity formed. Certainly, the fact that when anyone leaves Propertymark it would seem possibly that they have signed away their rights to make any comment, which in itself is a sign of a paranoid and secretive regime.

It is clear that the employment of CEO Tim Balcon who was a man who grew memberships and sold online training programmes, showed the mindset of this organisation. Get more revenue in, and sell them courses – with of course the much-heralded new world of RoPA as the centrepiece strategy, whipping up agents into a frenzy with the need to be compliant.

This old boys club needs to go, and Jeremy Leaf RICS does little to help by openly stating that in his opinion it is a blessing that Mark Hayward is still in situ to steady the boat and ‘help’ find a successor, personally I think ALL need to exit the ship and allow a grass roots upwards approach to reign once more.

Though never a member, but an agent for 32 years I did on two occasions back in the 1980’s attend meetings of the then NAEA. At that time, the members were the organisation, and the organisation was the members. Now it has become an elitist clique, secretive, with recent elections being carried out without recourse to the membership.

This organisation needs to be brought to account, a big searchlight needs to be put on why for several years it failed to pay its VAT, why the financial officer and the accountants were incompetent, how much was paid to the HMRC, was there a fine?

All this has been swept under the carpet, yet it is all documented in the Annual Report and Financial for the year ended 2019 propertymark.

https://www.arla.co.uk/media/1048843/annual-report-2019-20.pdf

The Finance department has undergone a major

review of its processes, systems, and procedures.

As part of gaining that financial stability we have

identified that our tax position was not properly

ordered and that has led to a significant payment

to HM Revenue and Customs of outstanding VAT

which has arisen through mis definition of our liabilities

and exemptions over a number of years. We are

confident that Propertymark’s finances are now

on a sure footing.

 

Probably the biggest questions for me are why no Directors were not struck off, and or fined or even imprisoned, as not paying VAT carries hefty sanctions, and why was no apology made to every single member of Propertymark. After all they are quick to send out an email once someone from the c-suite is despatched.

The massive discontent between the c-suite vision of Propertymark is further revealed in the same report where it shows that, despite not being able to regulate itself financially, it is of course the natural heir to leading all agents in the UK through any regulatory changes.

Surely, it should be the other way round? It is the best example of how not to run a real estate organisation.

It actually states that it has a heightened perspective as it ‘liaises closely … (with) HMRC and customs’. What it should be saying is that in light of its inability to be financially compliant, it needs to hand its reigns over to someone who can run a listed company correctly, or disband itself.

 

A quote from the same report, page 13 – Consolidated Financial Statements

PRINCIPAL ACTIVITY

The business of the group is to represent its

members to the public, parliament and other relevant

stakeholders; and to promote unity and understanding

amongst sales agents, letting agents and other

property professionals. Its core objectives are to

support members, raise standards in the industry

and to protect the consumer.

Propertymark liaises closely with those Government

departments that have responsibilities for the Housing

sector including HM Treasury and HM Revenue and

Customs where those departments’ remits touch

on member business. Two‑way communication is

maintained with the National Trading Standards

Estate and Letting Agents Team which has an overall

compliance responsibility within the sector. There is

further active participation in industry groups and

working parties.

 

Time for the hypocrisy to end, time for transparency, maybe time for Propertymark to stop thumping the RoPA is coming drum, that drives tens of thousands into the coffers of Propertymark on training courses, for legislation that is years away and may never happen.

Bearing in mind that the RoPA proposals are spearheaded by individuals in their mid-70’s and early 80’s, wisdom for sure often comes from the older generation, but does real estate in the UK not deserve the voice and eyes and ears of younger people, preferably who have a deep understanding of the fourth industrial revolution.

The role of technology, the change to e-commerce, the new ways business will look when 5G and radar technology dice and splice the economies of the world in a very different way. The big questions now revolve around data, and how the consumer wants to do business in every marketplace and industry.

Maybe Propertymark 2 might get a leader whose mind can straddle all things. A mind that listens and embraces the grass roots, sees that estate agency like all industries is buckling under the pressures of the emergent technologies that are sweeping into all sectors – (look at Fin Tech and the banking revolution) and is man or woman enough to hold up their hand when things go wrong and apologise – rather than shuffling off gagged and bound.

Andrew Stanton

CEO & Founder Proptech-PR. Proptech Real Estate Influencer, Executive Editor of Estate Agent Networking. Leading PR consultancy in Proptech & Real Estate.

You May Also Enjoy

Estate Agent Talk

Are ‘for sale’ boards becoming obsolete?

Earlier this year, Westminster Council announced that it would apply to ban estate agents from displaying sales boards outside residential properties in the local area; now, Epping Forest Council is the latest to follow suit. With this in mind, Jack Malnick, Property Expert and Managing Director at Sell House Fast has shared his thoughts on…
Read More
Christmas Decorations - Good or Bad for Selling
Breaking News

A More Affordable Christmas for Homebuyers

The latest research from award-winning mortgage adviser, Alexander Hall, has revealed that – despite the government failing to leave any affordability-focused initiatives under the tree in the recent Autumn Budget – this Christmas is shaping up to be a far more positive one for the nation’s homebuyers, as borrowers entering the market today are benefitting…
Read More
buying at auction uk
Breaking News

Most active property markets in 2025 revealed

Scotland and Yorkshire home to UK’s most active property markets in 2025 The latest research from The Property DriveBuy reveals that Scotland and Yorkshire have been home to the UK’s most active housing markets in 2025, with Birmingham, Somerset, Cornwall and Buckinghamshire also ranking within the top 10. The Property DriveBuy has analysed the latest…
Read More
Estate Agent Talk

The Renters’ Rights Act: turning change into advantage

The private rental sector is entering a period of unprecedented change. For estate agents, the Renters’ Rights Act 2025 taking effect from May is not just another piece of legislation – it will reshape how you advise landlords, manage tenancies and maintain compliance. Mustafa Sidki of the real estate team at Thackray Williams explains how…
Read More
Christmas Decorations - Good or Bad for Selling
Breaking News

Lower mortgage rates help Santa deliver 600 more toys this Christmas

With Christmas fast approaching, falling mortgage rates could be doing more than easing household finances this festive season. In fact, if Santa himself were to secure a mortgage on the North Pole today, he would be saving more than £2,000 a year on his monthly mortgage repayments compared to taking out the same mortgage at…
Read More
Christmas Decorations - Good or Bad for Selling
Breaking News

Has your property paid for Christmas this year?

The latest research from Yopa has revealed that, despite a quieter year for the UK property market, the vast majority of homeowners will have effectively seen their property pay for Christmas, based on the increase in the average house price versus the average festive spend. Yopa analysed house price growth since the start of the…
Read More