Advising Tenants On How They Can Clean Their Property Perfectly Before Moving Out

If you run an estate agency that manages rental properties, then you might notice that your team often becomes the first port of call for tenants who have queries and questions about maintaining their property.

One issue that many tenants might have is understanding what they need to clean when they move out of their property. Tenants are usually responsible for leaving the property reasonably clean and liveable, but they might not know what they have to do to achieve the correct standard.

If you’re supporting tenants who are unsure about how to clean their property and leave it in an acceptable condition, then read on to find out how to advise and support them without doing all the work for them.

Give Them Clear Instructions

Many tenants find it hard to clean their property to the correct standard when they’re moving out because they’re not sure what they need to do. Estate agents often give them vague instructions to make the home ‘liveable’, but this isn’t actionable. To help them understand exactly what they need to do, offer them clear directions on what appliances should be cleaned and how the space should be kept throughout their tenancy when they initially sign the lease. This proactive approach will reduce their workload when they move out.

Point Them In The Right Direction

If your tenants are enquiring about how to remove stains from furnishings that belong to their landlord, or stubborn dirt from walls and floors, then share resources with them to help them find the best cleaning techniques. There are some useful cleaning tips over at the cleanhousefast.co.uk blog which you can utilise to teach your tenants tricks to get rid of even the most stubborn of stains. Include a link to a site like this in your instructions for tenants when you’re discussing their move so that they don’t need to ask.

Suggest Local Cleaning Service Providers

Some tenants might complain that they don’t have the time or skills to keep their rented home tidy throughout their lease, or they might mention that they want a professional team to deep-clean their property before they move out. Make sure you keep a small list of local cleaning companies that can support your tenants and recommend them to ensure that the property is perfectly cleaned when they move out. You should only recommend cleaning teams that you or your firm has used in the past so that you know that your tenants can rely on them to offer the service they expect.

Make Them Aware Of The Consequences Of Not Cleaning The Property Correctly

While the UK Government’s Tenant Fees Act prohibits you from charging a cleaning fee to your tenants, you can take their deposit if they leave the property in an abysmal state. As such, you should make this clear to your tenants, so that they understand that they have to keep their property in an acceptable state and leave it looking presentable. If your tenants are unaware of the consequences, then they might be more inclined to leave the property looking scruffy or abandon old rubbish when they move out.

Leave Cleaning Products As A Welcome Gift

Cleaning a property at the end of a tenancy is much easier if it has been well-maintained throughout the lease. As such, you should do your best to encourage new tenants to keep their home clean. Consider leaving some cleaning products as a welcome gift to encourage new tenants to clean their property and keep it tidy throughout their tenancy.

Helping tenants and offering them cleaning advice and information is part of the role of a property manager, but it can be challenging for anyone who isn’t experienced. Use these tips to ensure that you always offer your tenants exceptional support and guidance.

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website.

You May Also Enjoy

Software & Tech

The Evolving Nature of Real Estate and Strategies for Agency Success

Real estate agents are used to working with fluid market dynamics. Adapting their sales strategies and responding to new industry demands is almost second nature to most agencies today. However, while making the necessary adjustments when following housing market trends is important, it’s also important for agencies to consider new business innovations that become available…
Read More
US Flag
Overseas Property

Montana Real Estate: A Comprehensive Guide for Buyers and Investors

Montana’s stunning landscapes, abundant wildlife, and peaceful lifestyle have long attracted nature lovers, adventurers, and those seeking respite from the hustle and bustle of city life. In recent years, the state has also become an attractive destination for real estate buyers and investors. From the vast open plains and rugged mountain ranges to bustling cities…
Read More
Home and Living

Top 5 pitfalls to avoid when remortgaging your home

Remortgaging your home is more or less the same process as getting the mortgage when you first bought the property; however, it’s important to bear in mind that your circumstances may have changed. For example, you may have moved job – or even become self-employed, or had a family, and both can impact what you…
Read More
Love or Hate Rightmove
Breaking News

Rightmove’s weekly mortgage tracker 13/11/24

The current average asking price of a typical first-time buyer property is £227,570. For someone taking out an average five-year fixed, 85% LTV mortgage, the average monthly mortgage repayment on this type of home is now £1,087 per month if repaying over 25 years, compared with £1,187 per month a year ago (when the average first-time buyer property asking price was…
Read More
Love or Hate Rightmove
Breaking News

Renters seek fixer-uppers, with over £40,000 cheaper price tag

A consumer survey from Rightmove of over 34,000 home-movers has revealed that 68% of renters are eager to take on fixer-uppers to help get on the housing ladder, compared to 54% of home-owners A study of available fixer-upper properties on Rightmove reveals that homes in need of renovation are 12%, or £44,634 cheaper than the…
Read More
Breaking News

Breaking Property News 11/11/24

Daily bite-sized proptech and property news in partnership with Proptech-X.   Navigating new legislation in the Lettings sector Paul Starkey, technology and property industry veteran and also advisor for Symple, gives his take on how to better monetise lettings operations. ‘During a housing crisis, the last thing the UK needs is a subsequent catastrophe in…
Read More