Agents beware: the need for speed could derail your rent

While a home mover would once be looking for an indoors toilet, central heating and perhaps double glazing as ‘must-haves’ on the moving list, today’s requirements are a little different. A swift commute and a quick broadband connection are two of today’s essentials but the speed at which both of these are executed are increasingly coming under scrutiny.

This July saw comment from the National Association of Estate Agents (NAEA) published in The Telegraph, warning home owners that the continuing poor performance of Southern Rail could wipe thousands off the value of properties along the route. It is feared the 250+ cancelled trains per day are leading to an untenable commute for travelers, with a faltering desire for places between Central London and the South coast, through East and West Sussex, Surrey, and parts of Kent and Hampshire. The NAEA say the regular days of 30 minutes or more may prompt potential homes mover to move further away but where there are more reliable rail networks (and cheaper house prices). 

While the comment was focusing on sales, the sentiment can be applied to lettings too, as a frustrated commuter is just as likely to be a tenant as an owner occupier.

Speed (or the lack of it) was also the focal point earlier in 2016 when the editor of broadband comparison website, Broadband Genie, wrote about how poor broadband can affect rental values and house prices. Estimates claim a slow connection could lower values as much as 20% and with many property search facilities now giving people the option to see the broadband speed at a property they’re interested in, the connection is crucial.

Agents need to be aware of both of these points, addressing areas of concern and highlighting the positives. There’s not much that can be done at agency level to improve commuting times but when marketing a property, it’s worth highlighting alternative transport links, and flagging up an planned improvements to the public transport and road network. The broadband is something agents can influence – perhaps after a quick chat with the landlord. It’s worth getting the broadband speed tested and equipment updated before exploring other options, such and cable, fibre optic, receiver and satellite broadband.

Summer is the perfect time to conduct some research to ensure every home you market is portrayed in the most positive light. Don’t be slow off the mark or let your lack of speed have a detrimental effect on your success.

ARPM

Simon Duce is the Founder and Managing Director of ARPM Outsourced Lettings Support - a business designed to help small and start-up letting agents/property managers offer a full suite of property management and tenancy administration services through outsourcing.

You May Also Enjoy

Overseas Property

The most in-demand holiday home destinations

Alicante is the ideal place in the sun when it comes to Brit foreign property dreams Province on Spain’s Eastern coast is the most popular destination for Brits in TV foreign property series Almeria and the Costa Del Sol are in the top three based on analysis of 1,000 episodes of A Place In The…
Read More
Breaking News

Two Weeks to Go for First Phase of Renters’ Rights Act

With just two weeks until the first phase of the Renters’ Rights Act comes into effect, letting agents across England are being urged to ensure they are fully prepared for the significant operational and compliance changes ahead. From 1 May 2026, the new legislation will introduce wide-ranging reforms to tenancy structures, possession processes and rent…
Read More
Breaking News

Housing Insight Report: February 2026

The housing market shows steady activity, ongoing challenges with sales agreed rising slightly and stock levels stable, while affordability pressures and longer transaction times continue to strain buyers and sellers. Demand is strong in the rental sector, with significant competition among tenants despite only a modest increase in available properties. Rents have remained relatively stable…
Read More
Breaking News

London boasts biggest property market gap

UK’s property price gaps exposed: London tops with £838k difference between top and bottom of the market The latest research from eXp UK has revealed the scale of the price divide between the most and least expensive property markets across each region of the UK, with three areas seeing average house price gaps of more…
Read More
Letting Agent Talk

Questions raised over tenant-agent trust gap

New research from Propoly has found that while over half of tenants describe their letting agent as professional, quick to respond to queries, and efficient in handling maintenance issues, issues still exist, particularly a widespread suspicion that agents are not working in the tenants’ favour. Propoly commissioned a survey of 1,000 UK tenants* to understand…
Read More
Letting Agent Talk

29 is the age house sharing becomes ‘embarrassing’

but 11% still do it, according to new Nationwide research That equates to 27 million admitting they have felt embarrassed about their living situation With 69% saying living alone is unaffordable, it’s no surprise the average age of those in house shares is 35 From moving home (12%) to living with an ex (10%), as…
Read More