Agents beware: the need for speed could derail your rent

While a home mover would once be looking for an indoors toilet, central heating and perhaps double glazing as ‘must-haves’ on the moving list, today’s requirements are a little different. A swift commute and a quick broadband connection are two of today’s essentials but the speed at which both of these are executed are increasingly coming under scrutiny.

This July saw comment from the National Association of Estate Agents (NAEA) published in The Telegraph, warning home owners that the continuing poor performance of Southern Rail could wipe thousands off the value of properties along the route. It is feared the 250+ cancelled trains per day are leading to an untenable commute for travelers, with a faltering desire for places between Central London and the South coast, through East and West Sussex, Surrey, and parts of Kent and Hampshire. The NAEA say the regular days of 30 minutes or more may prompt potential homes mover to move further away but where there are more reliable rail networks (and cheaper house prices). 

While the comment was focusing on sales, the sentiment can be applied to lettings too, as a frustrated commuter is just as likely to be a tenant as an owner occupier.

Speed (or the lack of it) was also the focal point earlier in 2016 when the editor of broadband comparison website, Broadband Genie, wrote about how poor broadband can affect rental values and house prices. Estimates claim a slow connection could lower values as much as 20% and with many property search facilities now giving people the option to see the broadband speed at a property they’re interested in, the connection is crucial.

Agents need to be aware of both of these points, addressing areas of concern and highlighting the positives. There’s not much that can be done at agency level to improve commuting times but when marketing a property, it’s worth highlighting alternative transport links, and flagging up an planned improvements to the public transport and road network. The broadband is something agents can influence – perhaps after a quick chat with the landlord. It’s worth getting the broadband speed tested and equipment updated before exploring other options, such and cable, fibre optic, receiver and satellite broadband.

Summer is the perfect time to conduct some research to ensure every home you market is portrayed in the most positive light. Don’t be slow off the mark or let your lack of speed have a detrimental effect on your success.

ARPM

Simon Duce is the Founder and Managing Director of ARPM Outsourced Lettings Support - a business designed to help small and start-up letting agents/property managers offer a full suite of property management and tenancy administration services through outsourcing.

You May Also Enjoy

Breaking News

More than a third of homes undergo price reduction

The latest research from GetAgent.co.uk has revealed that more than a third (34.4%) of homes sold subject to contract (SSTC) across Britain’s major cities have undergone an asking price reduction, with this figure climbing to more than half in Bournemouth, raising questions over whether sellers, and their agents, are pricing their properties realistically when first…
Read More →
Breaking News

‘Explosion’ in e-signature use at Land Registry spells progress for homebuying reform

The number of e-signatures used at Land Registry has exploded in the latest quarter — jumping more than ten times in just three months to 643, Novus Strategy can reveal. Qualified Electronic Signatures (QES) are a central plank of the revolution unfolding in homebuying because they reduce friction and save time. It’s a combination of…
Read More →
Letting Agent Talk

The Flats Above the Shop Problem

Why residential property hidden inside commercial ownership keeps causing trouble By Adam Hills, Client Services Director, LRG Living Markets Somewhere in many commercial property portfolios sits a small collection of front doors that was never really part of the plan. Many large and small retailers inherit residential property portfolios by default as part of mixed-use…
Read More →
Breaking News

Breaking Property News 2/11/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   April 2027: The date Landlords become data companies   From 6 April 2027 some landlords pay 4% more tax – but a bigger burden is the extra governmental red tape Thought leadership by Olivier Jauniaux Founder of NestLink There was a moment in the 2026 Budget speech…
Read More →
Estate Agent Talk

Buying Alone? What Solo Buyers Need to Know Before Making an Offer on a House

Figures show that solo buyers accounted for 36.9% of Barclays’ mortgage completions in June 2026, as more people chose to step onto the property ladder without a partner beside them. Choosing independence over waiting for a joint purchase has doubled over the last 50+ years, with solo first-time buyers doubling from 15% before 1980 to…
Read More →
Estate Agent Talk

How to Make a New-Build Living Room Feel Less Like a Show Home

An empty new-build living room can be surprisingly difficult to furnish. The walls are freshly painted, the sockets are in place, and there is nothing to remove before decorating begins. Yet once the sofa arrives, the room can still feel unsettled: too bare in some places, awkwardly crowded in others. The answer rarely involves buying…
Read More →