Agents beware: the need for speed could derail your rent

While a home mover would once be looking for an indoors toilet, central heating and perhaps double glazing as ‘must-haves’ on the moving list, today’s requirements are a little different. A swift commute and a quick broadband connection are two of today’s essentials but the speed at which both of these are executed are increasingly coming under scrutiny.

This July saw comment from the National Association of Estate Agents (NAEA) published in The Telegraph, warning home owners that the continuing poor performance of Southern Rail could wipe thousands off the value of properties along the route. It is feared the 250+ cancelled trains per day are leading to an untenable commute for travelers, with a faltering desire for places between Central London and the South coast, through East and West Sussex, Surrey, and parts of Kent and Hampshire. The NAEA say the regular days of 30 minutes or more may prompt potential homes mover to move further away but where there are more reliable rail networks (and cheaper house prices). 

While the comment was focusing on sales, the sentiment can be applied to lettings too, as a frustrated commuter is just as likely to be a tenant as an owner occupier.

Speed (or the lack of it) was also the focal point earlier in 2016 when the editor of broadband comparison website, Broadband Genie, wrote about how poor broadband can affect rental values and house prices. Estimates claim a slow connection could lower values as much as 20% and with many property search facilities now giving people the option to see the broadband speed at a property they’re interested in, the connection is crucial.

Agents need to be aware of both of these points, addressing areas of concern and highlighting the positives. There’s not much that can be done at agency level to improve commuting times but when marketing a property, it’s worth highlighting alternative transport links, and flagging up an planned improvements to the public transport and road network. The broadband is something agents can influence – perhaps after a quick chat with the landlord. It’s worth getting the broadband speed tested and equipment updated before exploring other options, such and cable, fibre optic, receiver and satellite broadband.

Summer is the perfect time to conduct some research to ensure every home you market is portrayed in the most positive light. Don’t be slow off the mark or let your lack of speed have a detrimental effect on your success.

ARPM

Simon Duce is the Founder and Managing Director of ARPM Outsourced Lettings Support - a business designed to help small and start-up letting agents/property managers offer a full suite of property management and tenancy administration services through outsourcing.

You May Also Enjoy

Rightmove logo
Breaking News

Rightmove asks government to carefully consider property tax changes

The UK’s largest property platform Rightmove is asking the government to carefully consider the impact of any changes to property taxation to avoid unintended consequences which would risk stalling parts of the market. Key data National property tax Just under a third (30%) of homes for sale in England are priced at over £500,000, and…
Read More
Estate Agent Talk

Get Fast and Reliable Basement Flood Cleaning Services

Having water in your basement is awful. It could be because of a storm, busted pipe, or bad sump pump. Whatever the reason, water damage in your basement has disastrous effects if not dealt with. Basement Flood Cleaning Services are what you need. They will dry it out, disinfect the floor, and have your basement…
Read More
Breaking News

Breaking Property News 21/08/25

Daily bite-sized proptech and property news in partnership with Proptech-X.   Providing comprehensive, predictive operational intelligence across all aspects of building operations  JLL (NYSE: JLL) this week introduced artificial intelligence (AI) capabilities that are now available as an add-on to Prism, its award-winning building operations platform. As part of JLL’s property management technology ecosystem powered by…
Read More
Breaking News

UK House Price Index summary: June 2025

The average monthly rate of house price growth in June was 1.4%. The average annual rate of house price growth in June was 3.7%, up from 2.7% in May. As a result, the average UK house price remains at £269,000.   CEO of Yopa, Verona Frankish, commented: “June’s figures reflect a market that is steadily…
Read More
Breaking News

Private rent and house prices, UK: August 2025

Average UK monthly private rents increased by 5.9%, to £1,343, in the 12 months to July 2025 (provisional estimate); this annual growth rate is down from 6.7% in the 12 months to June 2025. Average rents increased to £1,398 (6.0%) in England, £807 (7.9%) in Wales, and £999 (3.6%) in Scotland, in the 12 months…
Read More
Breaking News

Industry response to latest inflation figures

Nathan Emerson, CEO of Propertymark, comments: “Unfortunately, any increase seen within the rate of inflation does brings very justified concerns to consumers, many of whom are still struggling with the cost of living, which has been steadily rising over the past few years. “Although there is more work to be done to help ensure inflation…
Read More