Agents beware: the need for speed could derail your rent

While a home mover would once be looking for an indoors toilet, central heating and perhaps double glazing as ‘must-haves’ on the moving list, today’s requirements are a little different. A swift commute and a quick broadband connection are two of today’s essentials but the speed at which both of these are executed are increasingly coming under scrutiny.

This July saw comment from the National Association of Estate Agents (NAEA) published in The Telegraph, warning home owners that the continuing poor performance of Southern Rail could wipe thousands off the value of properties along the route. It is feared the 250+ cancelled trains per day are leading to an untenable commute for travelers, with a faltering desire for places between Central London and the South coast, through East and West Sussex, Surrey, and parts of Kent and Hampshire. The NAEA say the regular days of 30 minutes or more may prompt potential homes mover to move further away but where there are more reliable rail networks (and cheaper house prices). 

While the comment was focusing on sales, the sentiment can be applied to lettings too, as a frustrated commuter is just as likely to be a tenant as an owner occupier.

Speed (or the lack of it) was also the focal point earlier in 2016 when the editor of broadband comparison website, Broadband Genie, wrote about how poor broadband can affect rental values and house prices. Estimates claim a slow connection could lower values as much as 20% and with many property search facilities now giving people the option to see the broadband speed at a property they’re interested in, the connection is crucial.

Agents need to be aware of both of these points, addressing areas of concern and highlighting the positives. There’s not much that can be done at agency level to improve commuting times but when marketing a property, it’s worth highlighting alternative transport links, and flagging up an planned improvements to the public transport and road network. The broadband is something agents can influence – perhaps after a quick chat with the landlord. It’s worth getting the broadband speed tested and equipment updated before exploring other options, such and cable, fibre optic, receiver and satellite broadband.

Summer is the perfect time to conduct some research to ensure every home you market is portrayed in the most positive light. Don’t be slow off the mark or let your lack of speed have a detrimental effect on your success.

ARPM

Simon Duce is the Founder and Managing Director of ARPM Outsourced Lettings Support - a business designed to help small and start-up letting agents/property managers offer a full suite of property management and tenancy administration services through outsourcing.

You May Also Enjoy

Estate Agent Talk

Strategies to Boost Estate Agent Networking

In the competitive world of UK property sales, mastering estate agent networking can transform your business trajectory. For instance, agents who prioritize targeted connections often see a surge in referrals and listings. This article explores 7 proven strategies drawn from industry insights, helping you build lasting professional relationships without relying on outdated tactics.​ Introduction to Estate Agent Networking Estate…
Read More
Letting Agent Talk

Why now is actually a great time to be a landlord

By Allison Thompson, National Lettings Managing Director, Leaders.  For the past few years, there has been a succession of reports in the media about landlords selling up and quitting the industry. And it’s true that as legislation has been tightened and renters’ rights have been prioritised, it now takes more time, effort and knowledge to…
Read More
Breaking News

Modest house price growth may offset easing mortgage costs for home buyers this year

Analysis of new data* from Moneyfactscompare.co.uk illustrates how easing mortgage rates may allow for a modest growth in house prices in 2026 without improving or worsening current affordability pressures on first-time buyers and homemovers. *Consumers comparing mortgage deals on moneyfactscompare.co.uk in 2025 and Moneyfacts Average Mortgage Rates. First-time buyers Typical first-time buyers borrowed around £236,000 in…
Read More
Breaking News

More than 428 homes repossessed every month

New analysis from Springbok Properties reveals that based on historic trends an estimated 428 homes could be repossessed each month in 2026, a fact which threatens to create stress and concern for any families starting the new year off under financial pressure. Springbok Properties’ has analysed property repossession data from the UK House Price Index*…
Read More
Rightmove logo
Breaking News

Busiest ever Boxing Day on Rightmove as home-hunters prepare for 2026 move

Rightmove has recorded the busiest ever Boxing Day for visits to its platform: Visits to Rightmove on Boxing Day 2025 surpassed the previous record set in 2024 Visits to Rightmove nearly doubled (+93%) from the quietest day of the year, Christmas Day into Boxing Day, a bigger bounce in visits than last year Bounce in…
Read More
Estate Agent Talk

How to add £30K to your property value and find a buyer fast this new year

New insight from Yopa reveals how home sellers entering the market in 2026 can add more than £30,000 to their property value by carrying out some basic home improvements. Yopa looked at five easily implemented tasks that home sellers can undertake before entering the market in order to make a good first impression with buyers,…
Read More