Customer Service and Solicitors

Customer service excellence has always been and will always be one of the critical competitive advantages for any business, and it still surprises me to this day that solicitors have got away with typically bad service in a world that is so demanding of companies. We live in an age where we want it now,…

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60% of homes sell through a second agent

Recently I heard this stat, I will not name the source but apparently, they heard it from Rightmove. IT CANNOT BE TRUE…can it? Whether it is true or not ( 68% of stats are made up ) it made me think, I wonder how many agents lose 60% of their vendors to a competing agent,…

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Precision Property Marketing Celebrates Its First Year

Bury St Edmunds based Precision Property Marketing (PPM), a leading integrated marketing service company working exclusively with the property industry, is celebrating its first anniversary of business in February. The team are proud to celebrate a year of learning and progress in their commitment to the future of the property industry. “Since our launch in…

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Fed up being held to ransom by online property portals?

zoopla and rightmove

Usage of online property portals is at a record high, with research showing that 62% of people factor the portals a firm advertises on into their selection of an agent. So, it’s no wonder that estate agents are spending more and more of their marketing budget on property listing sites. Of course, there are two…

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OnTheMarket state they received 11.2M website visits in January

OnTheMarket reports today that it achieved a record level of traffic of more than 11.2million visits throughout the month of January.* This is an increase of 85% year on year. In January 2016, OnTheMarket recorded just over 6million visits. Ian Springett, Chief Executive of OnTheMarket, said: “This latest milestone is a fantastic achievement given that…

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The Secret to Instructing a Great Agent

When it comes to instructing an estate agent for our most important asset – our home, I regularly have conversations with homeowners who are getting themselves in a spin. “Is it any wonder?” they all say. From their perspective, estate agents all look the same, say the same and claim to do the same for…

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Business growth leads to head office move for Badger Holdings

Following a period of sustained growth, Badger Holdings Limited, parent company to Townends and Regents Estate Agents, Tyser Greenwood Surveyors, dot financial services and INEX Property Solutions, will be relocating its headquarters to offices in Byfleet, Surrey. As of the 1st February, Badger Holdings head office will reside in new and larger premises. They will…

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Technology within Property

Over the last couple of years, we have seen a rise in property technology. The property market has traditionally been slower on the uptake of technology and is one of the few industries to fully embrace the benefits of technology. This trend has seen a dramatic shift not only with the rise of online agents…

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Different Factors to Consider When Investing in Real Estate

Investing your money into the real estate industry may seem a lot safer compared to investing it on stock market. This may be true; but that does not necessarily mean that there is no risk involved in real estate investment. There are things that you need to consider when you are planning to buy a…

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Feature Shop Fit – Hartleys Estate Agents

Richard Morris MD at Hartleys Estate Agents, part of the Newton Fallowell Group, approached Mid West Displays looking for a team who could work with his initial vision for his new window displays and turn it into a reality. Needless to say the team at Mid West Displays jumped at the opportunity to work on…

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CIELA laying down the rules – Corporate Estate Agents are out!

Discussions with independent agents in relation to their frustrations with existing industry bodies have produced one point of view stronger than all others: Corporate agents manage to infiltrate and take over every organisation in the industry, drowning out the voice and interests of smaller agents, even though those corporates represent the minority of members. The…

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Home Maintenance Tips

If you’ve gotten on the property ladder, then you know that owning a house isn’t cost-free. We’re not even talking about the mortgage – simple home maintenance can end up costing you quite a bit of money if you aren’t careful. While home repairs can seem rather difficult and daunting, hiring a professional to do…

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Estate Agency Fees: A race to the bottom?

During the last 6 months, I have had the pleasure of being introduced to some of the best independent estate agencies and come to mention it, agents, across the UK. I have travelled from Cornwall to Dover, across the South and London, Midlands to Manchester and Liverpool, through Wales, up across the Lakes and over…

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