Call Answering Services for Estate Agents.
May 4, 2016
Independent Estate Agents often find it difficult to manage incoming calls during viewings and valuations. As many don’t employ a receptionist they often rely on phone calls diverted to their mobiles whilst visiting properties. This can be a reason for losing business of seeming unprofessional to potential clients. With Face for Business on board, estate agents know their calls are being answered professionally and the full details of potential clients have been captured.
Features and Benefits for Estate Agents
- Outsource Your Calls: Our outsourced reception solutions provide the highest standard of call answering while offering a flexible service that is tailored to your business needs and can also help reduce overheads.
- Overflow Service: While you may have staff to answer your business calls, for those times when they are engaged or busy, your calls can be diverted to us. We provide a seamless business service, acting on your behalf as if taking calls at your business premises.
- Accurate Messaging: Our PAs take detailed messages from your callers, noting important details such as availability for viewings/valuations and status updates on house sales. Our PAs are familiar with the estate agency process and have the necessary information to ask the right questions on your behalf.
- Cost Savings: Our pricing packages are typically lower than our competitors and we can help you save costs. When you consider the cost of hiring another receptionist or using a temp agency you’ll soon see the benefit of outsourcing your calls to Face for Business .
Estate Agents rely on phone calls to generate business and service their customer base. Taking calls consistently from prospective viewers enhances the image of your business, whilst never missing calls from vendors means improved customer service. We can tailor packages to suit your requirements, and our flexible service means that you can use us as often or as little as required.
You May Also Enjoy
Rent and run? Agents warn of new ‘Stopover Tenant’ epidemic
Nearly 1 in 3 letting agents report tenants walking away from 6–12 month tenancies – some after just a few months Experts warn rental reforms are fueling relocation-style, short-term renting Almost half of agents now advising landlords on how to manage early exits A new trend is sweeping the rental market and it’s leaving landlords…
Read More 
Breaking Property News 11/09/25
Daily bite-sized proptech and property news in partnership with Proptech-X. A ‘workplace companion that’s not just about managing buildings’ Smart Spaces has launched Space Agent, its new agentic AI-driven workplace concierge designed to transform how people manage and engage with buildings and their workplaces. Space Agent – introduced through its friendly persona, Max – is fully…
Read More 
Where can you still buy a home for under £150k?
Zoopla reveals Great Britain’s property bargain hotspots Just 12 per cent of all homes for sale across Great Britain are priced under £150,000 making location key for home buyers looking for a bargain In the North East, a remarkable 41 per cent of all homes for sale fall within this price range, followed by Scotland…
Read More 
Landlord repossessions soar as Renters’ Rights Bill looms
Landlord repossessions soar as Renters’ Rights Bill looms, with some areas seeing increase of over 2,500% The latest analysis from Dwelly, one of the UK’s leading lettings acquisition and success planning experts, shows that landlord repossessions have increased by 6.8% across England and Wales. However, in some areas of the country they have soared by…
Read More 
These are Britain’s most active housing markets
New research from The Property DriveBuy reveals that the busiest homebuying postcodes in Britain right now are found in Croydon, Buckinghamshire and Waltham Forest, however, for those hopeful homebuyers facing tough competition, shifting to a neighbouring postcode could see them secure a property. The Property DriveBuy analysed latest housing market data to discover which of…
Read More 
Downsizers can bag 2 for 1 on property purchases
The latest research from over-50s property specialists, Regency Living, reveals that downsizing retirees could own two homes for the price of one, combining a comfortable home in England with a sunny escape in Europe. According to Regency Living’s latest analysis, retirees who sell a traditional bricks and mortar house and purchase a park home can…
Read More