Call Answering Services for Estate Agents.
May 4, 2016
Independent Estate Agents often find it difficult to manage incoming calls during viewings and valuations. As many don’t employ a receptionist they often rely on phone calls diverted to their mobiles whilst visiting properties. This can be a reason for losing business of seeming unprofessional to potential clients. With Face for Business on board, estate agents know their calls are being answered professionally and the full details of potential clients have been captured.
Features and Benefits for Estate Agents
- Outsource Your Calls: Our outsourced reception solutions provide the highest standard of call answering while offering a flexible service that is tailored to your business needs and can also help reduce overheads.
- Overflow Service: While you may have staff to answer your business calls, for those times when they are engaged or busy, your calls can be diverted to us. We provide a seamless business service, acting on your behalf as if taking calls at your business premises.
- Accurate Messaging: Our PAs take detailed messages from your callers, noting important details such as availability for viewings/valuations and status updates on house sales. Our PAs are familiar with the estate agency process and have the necessary information to ask the right questions on your behalf.
- Cost Savings: Our pricing packages are typically lower than our competitors and we can help you save costs. When you consider the cost of hiring another receptionist or using a temp agency you’ll soon see the benefit of outsourcing your calls to Face for Business .
Estate Agents rely on phone calls to generate business and service their customer base. Taking calls consistently from prospective viewers enhances the image of your business, whilst never missing calls from vendors means improved customer service. We can tailor packages to suit your requirements, and our flexible service means that you can use us as often or as little as required.
You May Also Enjoy
Thames Valley Rents Surge to £1,448 – 6% Above UK Average
Average rents in Thames Valley reach £1,448 pcm, nearly 6% above the UK average, new report reveals Rents in Thames Valley reach £1,448 pcm, nearly 6% above the UK average of £1,369 Wokingham and Reading highlighted as key areas of interest for renters and investors Renters in Thames Valley are more likely to be older than anywhere else in…
Read More 
July’s HMRC Property Transactions Report
Headline statistics Headline statistics from the latest transactions data include: the provisional seasonally adjusted estimate of the number of UK residential transactions in July 2026 is 96,710, 1% lower than July 2025 and 2% lower than June 2026 the provisional non-seasonally adjusted estimate of the number of UK residential transactions in July 2026 is 106,620, 5% higher than July…
Read More 
Almost half of homesellers hit by broken chains
The latest research from House Buyer Bureau has revealed that almost half of home sellers who form part of a property chain have seen that chain break during the sales process, with buyers changing their minds and pulling out by far the most common reason why. House Buyer Bureau commissioned an independent survey of 1,072…
Read More 
Only 1 in 10 new-build homebuyers happy
Just 1 in 10 new-build buyers got the home they wanted before moving in The latest research from UK Property Development (UKPD) has found that just 11% of people who purchased a new-build home in the past two years were able to personalise their property exactly as they wanted before moving in. As a…
Read More 
One-third of tenant income in the UK goes on rent
Lomond’s Summer 2026 Quarterly Insights report reveals tenants now spend an average of 32.7% of their yearly income on rent UK average rents rise to £1,369pcm, increasing by +4.3% in the same period last year Average rent in London reaches £2,418pcm, 76% higher than the UK average The average age of renters across the UK is now 31.5 Lomond, the UK’s leading network of lettings and sales agents, has…
Read More 
Six in 10 UK businesses look to adapt operations in response to extreme heat
37 per cent have increased heat-related investment, with 23 per cent considering it Cooling equipment, including air conditioning and ventilation, is the most common investment priority (28 per cent) Barclays anonymised client data shows that air conditioning suppliers saw cash inflows increase by 4.3 per cent year-on-year into Barclays accounts Consumers claim 25.1°C is their…
Read More