Can you describe your Estate Agency in 3 words?

Do you find it hard to find the right words to describe your business? You are not alone; many estate agents find it difficult to express their passion and service.

But when we think about writing about our business we want to ensure amongst other things that:

  1. We write for our audience
  2. It has a purpose
  3. A key message
  4. Is in the right tone
  5. Uses the right language
  6. Engages our readers
  7. Has a call to action

So where do you start?

I always ask my clients describe their estate agency in 3 words. Words such as professional, quality and unique, are banned. Why? Because we naturally think of these words first to describe our business. So what am I actually looking for?

Words are extremely powerful and I want my clients to truly think about the real essence of their agency?

Like property, every estate agency is different. For a start your agency has you. How you operate can have an impact on your words, such as a high street agent vs an online agent.

Where your business is located could also impact on the words chosen, for example – the words used for writing for a luxury brand are completely different than that of a budget line.

Your words have to reflect the audience you are writing for. Do you have a ‘typical’ client? Is it a young professional or a family?

What is your business strategy and ethos? You want to ensure these are reflected in the words that you use. At the end of the day you are selling your brand and you need to remain true to that.

You may decide that your agency is unique? Have a search on your competitor websites, how many use ‘unique’ to describe their agency? My advice, find a different way to express you are different – what word do I use? Fresh!

Do you think you have your three words? Now I want you to think about what you want your clients to say about your agency. Is there any synergy in the words you have chosen? At the end of the day it is your clients you want to be engaged with.

Many of you may be thinking, this is a lot of work when all I want is my website content written. But the power of these three words is endless.

These three words build into phrases, expressions and emotions.

These three words provide a starting point for all your content writing so that you have consistency in your tone of voice throughout your brand. Whether it is in the form of blog posts, brochure content or newsletters etc.

These three words are the basis of your engagement with past, present and potential clients.

Get it right and these three little words will turn engagement into instructions and then on to sales.

Do you want a fresh approach to your estate agencies content, and want see how I can turn your three words into sales? Call me on 07872329151 or email andrea@citruscontent.com.

Alex Evans

You May Also Enjoy

Breaking News

Breaking Property News 13/2/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   96% of proptechs fail to get to series A funding – here is why Thought Leadership by Andrew Stanton, CEO Proptech-PR The proptech sector has never been short of ideas. From AI-driven valuations and digital conveyancing to smart buildings and tokenised real estate, innovation in property…
Read More
Breaking News

Landlords unprepared for the Renters’ Rights Act

Three quarters have made no preparations for the end of Section 21, despite major reforms taking effect from May 2026 New research from Inventory Base has revealed widespread lack of preparedness among UK landlords ahead of the first phase of reforms under the Renters’ Rights Act (RRA), due to come into force on 1 May…
Read More
Breaking News

Why capital is staying in London despite a cooling housing market

By Joe Freedman, Head of Origination at ASK Partners London isn’t suffering from a lack of housing demand. It’s suffering from a failure to deliver. New data from Molior underlines the scale of that failure. Just 5,547 private homes broke ground across the capital last year, an 84% drop from a decade ago. Against an…
Read More
Breaking News

The hidden risk of overvaluing your home when moving in today’s market

With many homeowners turning ambitious conversations into tangible moving plans, the start of the year traditionally marks a surge in activity, particularly for families planning for the future. While the property market remains fundamentally healthy, experts at Beresfords say overvaluing property is one issue that continues to undermine the progress of those looking to sell.…
Read More
Rightmove logo
Breaking News

Rightmove launches next phase of AI-powered property search

Rightmove, the UK’s largest property platform, has launched a beta version of AI-powered conversational property search, as it continues to enhance its property search experience. In close collaboration with Google Cloud and built with Google’s Gemini models, conversational search is available via the property search bar on Rightmove’s website homepage. The latest move further expands…
Read More
Breaking News

Should you break things off with your mortgage lender this Valentine’s Day?

As Valentine’s Day approaches, the latest research from award-winning mortgage adviser, Alexander Hall, has revealed that more than half of homeowners approaching the end of a fixed-rate mortgage are currently undecided on their relationship with their lender, despite notable improvements across the mortgage market over the last 12 months. The consumer insight, commissioned by Alexander…
Read More