Can you describe your Estate Agency in 3 words?

Do you find it hard to find the right words to describe your business? You are not alone; many estate agents find it difficult to express their passion and service.

But when we think about writing about our business we want to ensure amongst other things that:

  1. We write for our audience
  2. It has a purpose
  3. A key message
  4. Is in the right tone
  5. Uses the right language
  6. Engages our readers
  7. Has a call to action

So where do you start?

I always ask my clients describe their estate agency in 3 words. Words such as professional, quality and unique, are banned. Why? Because we naturally think of these words first to describe our business. So what am I actually looking for?

Words are extremely powerful and I want my clients to truly think about the real essence of their agency?

Like property, every estate agency is different. For a start your agency has you. How you operate can have an impact on your words, such as a high street agent vs an online agent.

Where your business is located could also impact on the words chosen, for example – the words used for writing for a luxury brand are completely different than that of a budget line.

Your words have to reflect the audience you are writing for. Do you have a ‘typical’ client? Is it a young professional or a family?

What is your business strategy and ethos? You want to ensure these are reflected in the words that you use. At the end of the day you are selling your brand and you need to remain true to that.

You may decide that your agency is unique? Have a search on your competitor websites, how many use ‘unique’ to describe their agency? My advice, find a different way to express you are different – what word do I use? Fresh!

Do you think you have your three words? Now I want you to think about what you want your clients to say about your agency. Is there any synergy in the words you have chosen? At the end of the day it is your clients you want to be engaged with.

Many of you may be thinking, this is a lot of work when all I want is my website content written. But the power of these three words is endless.

These three words build into phrases, expressions and emotions.

These three words provide a starting point for all your content writing so that you have consistency in your tone of voice throughout your brand. Whether it is in the form of blog posts, brochure content or newsletters etc.

These three words are the basis of your engagement with past, present and potential clients.

Get it right and these three little words will turn engagement into instructions and then on to sales.

Do you want a fresh approach to your estate agencies content, and want see how I can turn your three words into sales? Call me on 07872329151 or email andrea@citruscontent.com.

Alex Evans

You May Also Enjoy

Breaking News

Rental supply climbs 15% despite landlord uncertainty

The latest research from Dwelly has found that, despite what has been an incredibly uncertain year for landlords – marked by political back and forth over the Renters’ Rights Act, its eventual approval, and the additional 2% tax hit delivered in last week’s Autumn Budget – there are currently 15% more rental homes available to…
Read More
Breaking News

FCA sets out plans to help build mortgage market of the future

First-time buyers and the self-employed could get a step-up onto the housing ladder, under new plans from the FCA. Its priorities for reforms to the mortgage market also include helping homeowners unlock housing wealth for a more comfortable later life. The FCA will focus on 4 areas: First-time buyers & underserved consumers: Simplifying mortgage rules…
Read More
Breaking News

UK housing market modest growth expected in 2026

UK housing market steady in 2025, modest growth expected in 2026 • UK housing market performed broadly in line with expectations over the last year • Limited annual growth of +0.7% lifted the average property price to a new high of £299,892 • Market activity was influenced by stamp duty changes but overall remained close…
Read More
Breaking News

Cladding remediation work stalls – when will we realise that this is a matter of life and death?

The most recent government data shows that the UK is monitoring more high-rise buildings with potential cladding risks than ever before, yet fewer are actually entering remediation. Property Inspect UK is now warning that the widening gap between identification and action reflects a persistent structural issue in how remediation is managed, verified, and delivered. As…
Read More
Estate Agent Talk

3 Top-Rated Garages in Northampton

Car maintenance can be stressful if you are unsure which garage to trust to deliver precise and timely service. Choosing a garage that handles repairs carefully ensures your vehicle remains safe and performs reliably on the road. In Northampton, several garages stand out for their consistent service quality and attentive customer care. They provide support…
Read More
Breaking News

Slight easing in affordability pressures helps underpin buyer demand

Housing market activity remained resilient in 2025 House price growth expected to be in the 2% to 4% range in 2026 Looking back at the housing market in 2025 and what we can expect in 2026, Robert Gardner, Nationwide’s Chief Economist, comments: “The word that best describes the housing market in 2025 is ‘resilient’. Even…
Read More