Letting Agent Talk
Poor Communication becomes Expensive at Scale
The hidden cost of fragmented property management By Adam Hills, Client Services Director, LRG Living Markets A landlord asks for an update on a repair. The property manager asks the contractor, who is waiting for access from the tenant. Meanwhile, the accounts team has received an invoice but cannot tell whether the work is complete….
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How to future-proof a rental property for changing tenant expectations
Over the past decade or so, tenants have become far more discerning. For more and more people, renting is a long-term prospect and today’s tenants expect their homes to be as safe and comfortable as any home they would own themselves. And as legislation around standards and health and safety in the private rented sector…
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The Flats Above the Shop Problem
Why residential property hidden inside commercial ownership keeps causing trouble By Adam Hills, Client Services Director, LRG Living Markets Somewhere in many commercial property portfolios sits a small collection of front doors that was never really part of the plan. Many large and small retailers inherit residential property portfolios by default as part of mixed-use…
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The 50-property tipping point: when landlords need a different approach
By Adam Hills, Client Services Director, LRG Living Markets A sizeable residential property portfolio can create significant opportunities for long-term income and capital growth. But as it expands, so does the complexity of managing it effectively. For landlords with 50 or more properties, the challenge extends well beyond finding tenants or collecting rent to communication,…
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The 5 tasks lettings agents won’t trust to AI
AI must make lettings more human, not less, and that requires real rental intelligence. The latest research from Propoly has found that letting industry professionals see a clear role for AI in property management, but are reluctant to let it operate without human oversight, particularly when decisions involve people, complex circumstances or potentially significant consequences. Propoly…
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Landlords say managing rentals has become harder
Three-quarters of portfolio landlords say managing rentals has become harder The latest research from residential property management specialist, Rushbrook, has found that almost three-quarters of portfolio landlords say managing their rental portfolio has become harder in recent years, with the changing legislative landscape now prompting many to reconsider whether they need professional help with…
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Scotland beats London for Britain’s rental market divide
London may be home to the highest rents in the land, with tenants in Kensington and Chelsea paying an average of £3,629 per month, but the latest research from London lettings and estate agent, Benham and Reeves, has revealed that Scotland is actually home to the greatest proportional divide between its most and least expensive…
Christopher Walkey
8,500 tenanted homes currently on the market
8,500 tenanted homes currently up for sale as TLP highlights importance of clean client money handovers More than an estimated 8,500 homes are currently being marketed for sale with tenants in situ across England, according to the latest analysis by The Letting Partnership, presenting landlords with the opportunity to acquire an investment generating rental…
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What Adds Three Weeks to Leasehold Conveyancing?
As government reforms target a four-week reduction in homebuying times, Konnect You analysis points to management packs, extra lease enquiries, third-party responses and title issues as recurring leasehold bottlenecks. The government is targeting a reduction of around four weeks in the homebuying process through reforms published in June 2026. Its roadmap proposes more property information upfront and recognises that leaseholders can face delays…
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Weathering RRA: It’s Not a Storm, It’s the Climate
Opinion: This Isn’t a Storm Agents Can Wait Out – It’s the New Climate By Sally Lawson “Agents are heads-down, working their asses off to survive the RRA changes, to the detriment of everything else. But in order to get where they’re thriving too, agents must refocus and rebuild to make back the property…
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Top 3 Best Places to Be a Landlord in the UK
These are the 3 best cities to be a landlord, according to landlords. Landlord Resource have analysed Zoopla data to identify the UK’s highest-yielding buy-to-let locations and share top tips to find the right rental area for a return on investment. The top 3 highest-yielding buy-to-let cities in the UK revealed: Rank City Average Monthly…
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Landlord returns reach almost 7% in some areas
Landlord returns reach almost 7% in strongest rental markets, but protecting those returns is just as important as generating them The latest analysis by The Letting Partnership has revealed that rental yields are reaching almost 7% in England’s strongest-performing markets, but the firm has warned landlords that generating a healthy return is only half the equation,…
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Portfolio landlords now control almost half of England’s private rentals
A changing landlord landscape is being shaped by wealth creation, lifestyle flexibility and a more professional approach to property investment. A new generation of investors are entering the market driven by long-term wealth creation, lifestyle flexibility and a more business-minded approach to property ownership, according to John Minnis estate agents. While the latest English Private…
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Only 31% of letting agents confident their onboarding process protects against tenancy fraud
The latest research from Propoly has revealed that just 31% of UK letting agents are absolutely confident that their tenant onboarding process protects against tenancy fraud, as lengthy onboarding times and delays with referencing continue to create challenges for the industry. Propoly surveyed UK letting agents to understand how long tenant onboarding currently takes,…
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Opinion: Why Letting Agents Are The Cape-Wearing Heroes Landlords Need
By Sally Lawson | Agent Rainmaker Let’s be honest – no landlords signed up to become compliance officers, legal experts, or legislative gurus. They signed up to invest in property. And yet, the weight of the regulatory obligation that’s landed on their shoulders has never been heavier. And that’s even before the Renters’ Rights Act…
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