CIELA again shrugs off sabre-rattling by PurpleBricks lawyers:

CIELA again shrugs off sabre-rattling by PurpleBricks lawyers, reiterates public request for substantiation of “completed sale” rate.

In response to this Telegraph article, PurpleBricks’s lawyers have written to CIELA for a second time claiming that the statement by CIELA Founder Charlie Wright is defamatory.

CIELA has today (Wednesday) responded (attached) to Norton Fulbright’s letter dismissing their letter as classic corporate bullying tactics with no substance and requesting clarification of the facts.

Charlie Wright said “We fully stand by our position that Purplebricks adverts are misleading because they compare its services to those of indepdent agents, and claims to perform better at a lower cost. This necessarily implies that the services are substantially similar, when in reality, nothing could be further from the truth.
But more importantly, CIELA must not succumb to such corporate tactics – bullying that almost always results in small business owners hushing up, purely due to legal intimidation.  This is the kind of behaviour that corporates get away with all the time and cannot be tolerated.  It breeds an environment in which only the giants with heavy resources may play, and eliminates the chance of transparency and accountability.  This has an unfair knock-on effect for unwitting consumers and agents alike.  We must resist such indirect market manipulation; hence CIELA’s publication of its response to Purplebricks in full.
We invite Purplebricks to refute this view with hard evidence which proves otherwise. We will not hold our breath though, as it has consistently ignored many public requests for transparency and substantiation, for obvious reasons.”
Shared by: Charlie Wright charlie.wright@ciela.co.uk

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Rightmove logo
Breaking News

Rightmove launches new marketing campaign to help movers see what’s possible

Rightmove, the UK’s largest property platform, is launching a new brand campaign designed to support agents by driving confident, better-informed home-movers to their properties.   Launching on 8th May, the multi-channel campaign targets all home-movers. It aims to inspire confidence to make their move, helping them to better understand what they can afford, using Rightmove’s…
Read More
Breaking News

Rural housing markets in full bloom

Rural housing markets in full bloom with price growth of up to 9.6% Countryside locations outperforming urban areas and the overall national average   As the country basks in spring sunshine, it comes as no surprise that new research from Yopa has revealed rural housing markets are enjoying hotter market conditions than their urban counterparts, with…
Read More
Estate Agent Talk

ProvenDeals: The Smarter Way to Manage, Find, and Close Property Deals

If you’re a landlord, property investor, or deal sourcer, you’ve probably noticed something… The current system is broken. • Landlords are paying high management fees that eat into profit • Investors spend hours digging through low-quality, unverified deals • Deal sourcers struggle to find serious buyers who can actually close Everyone is busy. But not…
Read More
Breaking News

Breaking Property News 6/5/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Commercial property data – who owns it? Commercial real estate is rushing toward AI, automation, and smart building technology. But there’s a critical question many owners still aren’t asking: Who actually owns the building’s data? Across commercial property portfolios, valuable operational data is generated…
Read More
Breaking News

Demand for qualifications doubles as Rightmove helps agents get ahead of reform

New data reveals a jump in estate and letting agents looking to get qualified, with Rightmove exam bookings more than doubling (+128%) compared to last year Leading property industry body Propertymark has seen a 51% uplift in demand for qualifications since April 2020, highlighting a long-term shift in the industry wanting formal qualifications The insight…
Read More
Breaking News

Breaking Property News 5/5/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   New AI Real Estate Market Intelligence Platform Launches in the U.S.   Press Release – New York, May 2026 — Rodland Real Estate, a leading independent brokerage headquartered in The Bahamas, has announced the U.S. launch of RoRo, an advanced AI-powered real estate market intelligence…
Read More