CIELA again shrugs off sabre-rattling by PurpleBricks lawyers:
May 19, 2017
CIELA again shrugs off sabre-rattling by PurpleBricks lawyers, reiterates public request for substantiation of “completed sale” rate.
In response to this Telegraph article, PurpleBricks’s lawyers have written to CIELA for a second time claiming that the statement by CIELA Founder Charlie Wright is defamatory.
CIELA has today (Wednesday) responded (attached) to Norton Fulbright’s letter dismissing their letter as classic corporate bullying tactics with no substance and requesting clarification of the facts.
Charlie Wright said “We fully stand by our position that Purplebricks adverts are misleading because they compare its services to those of indepdent agents, and claims to perform better at a lower cost. This necessarily implies that the services are substantially similar, when in reality, nothing could be further from the truth.
But more importantly, CIELA must not succumb to such corporate tactics – bullying that almost always results in small business owners hushing up, purely due to legal intimidation. This is the kind of behaviour that corporates get away with all the time and cannot be tolerated. It breeds an environment in which only the giants with heavy resources may play, and eliminates the chance of transparency and accountability. This has an unfair knock-on effect for unwitting consumers and agents alike. We must resist such indirect market manipulation; hence CIELA’s publication of its response to Purplebricks in full.
We invite Purplebricks to refute this view with hard evidence which proves otherwise. We will not hold our breath though, as it has consistently ignored many public requests for transparency and substantiation, for obvious reasons.”
Shared by: Charlie Wright charlie.wright@ciela.co.uk
You May Also Enjoy
Rightmove asks government to carefully consider property tax changes
The UK’s largest property platform Rightmove is asking the government to carefully consider the impact of any changes to property taxation to avoid unintended consequences which would risk stalling parts of the market. Key data National property tax Just under a third (30%) of homes for sale in England are priced at over £500,000, and…
Read More 
Get Fast and Reliable Basement Flood Cleaning Services
Having water in your basement is awful. It could be because of a storm, busted pipe, or bad sump pump. Whatever the reason, water damage in your basement has disastrous effects if not dealt with. Basement Flood Cleaning Services are what you need. They will dry it out, disinfect the floor, and have your basement…
Read More 
Breaking Property News 21/08/25
Daily bite-sized proptech and property news in partnership with Proptech-X. Providing comprehensive, predictive operational intelligence across all aspects of building operations JLL (NYSE: JLL) this week introduced artificial intelligence (AI) capabilities that are now available as an add-on to Prism, its award-winning building operations platform. As part of JLL’s property management technology ecosystem powered by…
Read More 
UK House Price Index summary: June 2025
The average monthly rate of house price growth in June was 1.4%. The average annual rate of house price growth in June was 3.7%, up from 2.7% in May. As a result, the average UK house price remains at £269,000. CEO of Yopa, Verona Frankish, commented: “June’s figures reflect a market that is steadily…
Read More 
Private rent and house prices, UK: August 2025
Average UK monthly private rents increased by 5.9%, to £1,343, in the 12 months to July 2025 (provisional estimate); this annual growth rate is down from 6.7% in the 12 months to June 2025. Average rents increased to £1,398 (6.0%) in England, £807 (7.9%) in Wales, and £999 (3.6%) in Scotland, in the 12 months…
Read More 
Industry response to latest inflation figures
Nathan Emerson, CEO of Propertymark, comments: “Unfortunately, any increase seen within the rate of inflation does brings very justified concerns to consumers, many of whom are still struggling with the cost of living, which has been steadily rising over the past few years. “Although there is more work to be done to help ensure inflation…
Read More