CIELA again shrugs off sabre-rattling by PurpleBricks lawyers:
May 19, 2017
CIELA again shrugs off sabre-rattling by PurpleBricks lawyers, reiterates public request for substantiation of “completed sale” rate.
In response to this Telegraph article, PurpleBricks’s lawyers have written to CIELA for a second time claiming that the statement by CIELA Founder Charlie Wright is defamatory.
CIELA has today (Wednesday) responded (attached) to Norton Fulbright’s letter dismissing their letter as classic corporate bullying tactics with no substance and requesting clarification of the facts.
Charlie Wright said “We fully stand by our position that Purplebricks adverts are misleading because they compare its services to those of indepdent agents, and claims to perform better at a lower cost. This necessarily implies that the services are substantially similar, when in reality, nothing could be further from the truth.
But more importantly, CIELA must not succumb to such corporate tactics – bullying that almost always results in small business owners hushing up, purely due to legal intimidation. This is the kind of behaviour that corporates get away with all the time and cannot be tolerated. It breeds an environment in which only the giants with heavy resources may play, and eliminates the chance of transparency and accountability. This has an unfair knock-on effect for unwitting consumers and agents alike. We must resist such indirect market manipulation; hence CIELA’s publication of its response to Purplebricks in full.
We invite Purplebricks to refute this view with hard evidence which proves otherwise. We will not hold our breath though, as it has consistently ignored many public requests for transparency and substantiation, for obvious reasons.”
Shared by: Charlie Wright charlie.wright@ciela.co.uk
You May Also Enjoy
Mortgage Lending Statistics – December 2025
Latest findings The outstanding value of all residential mortgage loans increased by 0.9% from the previous quarter to £1,733.7 billion, and was 2.9% higher than a year earlier. The value of gross mortgage advances increased by 36.9% from the previous quarter to £80.4 billion, the largest increase in new advances since 2020 Q3, and was…
Read More 
Bank of England interest rates decision – Thoughts from the Industry
The Bank of England has just announced its decision to cut the base rate to 3.75%, the first cut seen since August of this year. This decision comes after inflation (CPI) dropped to 3.2% in November (from 3.6% in October), slowly edging towards the Bank’s 2.0% target. The Monetary Policy Committee voted 5-4 in favour…
Read More 
A Winter Rate Cut to Thaw the Market
By Kevin Shaw, National Sales Managing Director, LRG Today’s reduction in interest rates is very welcome news – for homeowners, buyers, property professionals, and no doubt Government ministers. This warming news is set against a chilly backdrop: unemployment has increased to 5.1%, while the November Budget tightened the fiscal screws. Inflation, however, has eased to…
Read More 
Breaking Property News 18/12/25
Daily bite-sized proptech and property news in partnership with Proptech-X. “Alas, poor Yorick! I knew him, Horatio” UK Estate Agents to go Danish style Government suggests professionalising property agents by adopting the Danish protocol Extract from the Open consultation Government Home Buying and Selling reform consultation – closing date 29th December ‘Estate agents play a pivotal…
Read More 
2026 Predictions for the Lettings Sector
By Allison Thompson, National Lettings Managing Director, Leaders “The Renters’ Rights Bill will be the defining influence on the sector in 2026. While it raises the bar for professionalism and improves standards for tenants, it also represents the biggest operational shift landlords and agents have faced in a generation. Long-standing tenancy practices are changing, and…
Read More 
The unexpected areas driving the UK property market
The latest market analysis from eXp UK shows that it is Derbyshire, Melton and Oldham that have driven UK house price growth over the last year, having posted the strongest annual increases of all UK local authorities. As another year comes to a close, eXp UK has analysed annual house price growth across the UK…
Read More