Consumer experience study of buying and selling homes in England and Wales
October 23, 2017
Research and Analysis from Department for Business, Energy & Industrial Strategy published 22nd October titled ‘Buying and selling homes: consumer experience study.’
A study on the consumer experience of buying and selling homes in England and Wales.
The research covers the entire consumer ‘journey’ of buying and selling homes including:
- initial marketing or property search
- negotiating an offer
- all aspects of the conveyancing prior to completing the sale
Read the Research and Analysis publication in full on Gov.UK click here.
You May Also Enjoy
UK property fall-throughs cost estate agents estimated £2.8m every day
The latest research from GetAgent has found that property fall-throughs are costing UK estate agents an estimated £2.8m per day in delayed or lost commission income, highlighting the substantial financial impact that failed transactions continue to have across the industry. The research analysed residential property transactions that fell through during May 2026, alongside average regional…
Read More 
Where are the UK’s most Instagrammable streets?
· New research from Lloyds reveals the most popular streets on Instagram and TikTok · Bath’s Royal Crescent tops the list, where average house prices are £590,786 · London, Edinburgh, Bristol, Cardiff and Manchester all feature in the top 20 · From £1.66m in Notting Hill to £158,559 near Loch Lomond – picture-perfect streets feature…
Read More 
Northern Ireland emerging as one of the UK’s most attractive long-term rental investments
Northern Ireland rents have increased by approximately 51% over the past five years Tenant enquiries have risen by approximately 33%, highlighting continued demand for quality rental accommodation. Four of the five fastest-growing housing markets in the UK are located in Northern Ireland 26% of landlords in England sold at least one rental property during 2024,…
Read More 
Homebuyers demand same-day conveyancing updates
New research from Lyons Bowe solicitors reveals that Britain’s homebuyers have little tolerance for poor communication during the conveyancing process, with buyers increasingly expecting same-day updates, prompt responses, and swift notification of any issues that could impact their purchase. The survey of current and recent homebuyers who have purchased a property within the last two years,…
Read More 
Breaking Property News 25/6/26
Daily bite-sized proptech and property news in partnership with Proptech-X. Detecting property moisture defects without invasive or damaging procedures BEST Training, a specialist CPD provider for the built environment, has now launched Module 2 of its advanced course series: Investigating Moisture in Traditional Buildings. The module offers an end-to-end diagnostic curriculum for professionals working…
Read More 
How Wimbledon property compares to other Grand Slam locations
The latest research from Benham and Reeves has revealed that property values in Wimbledon, home to the Wimbledon serves up more subdued house price growth than fellow Grand Slam locations The latest research from Benham and Reeves has revealed that property values in Wimbledon, home to the world’s most prestigious tennis tournament, have fallen by…
Read More