Consumer experience study of buying and selling homes in England and Wales
October 23, 2017
Research and Analysis from Department for Business, Energy & Industrial Strategy published 22nd October titled ‘Buying and selling homes: consumer experience study.’
A study on the consumer experience of buying and selling homes in England and Wales.
The research covers the entire consumer ‘journey’ of buying and selling homes including:
- initial marketing or property search
- negotiating an offer
- all aspects of the conveyancing prior to completing the sale
Read the Research and Analysis publication in full on Gov.UK click here.
You May Also Enjoy
One in three mortgage hunting FTBs has at least 25% deposit
While higher loan-to-value (LTV) mortgages dominate first-time buyer demand a significant minority are seeking higher deposit deals, fresh data from Moneyfactscompare.co.uk can reveal. Of those looking for fixed term deals on moneyfactscompare.co.uk: Almost one in three (30%) first-time buyers are opting for 90% LTV mortgages, and a further 12% are looking at 95% LTV options. This…
Read More Nationwide House Price Index for January 2026 – Industry Reaction
Nationwide House Price Index for January 2026. The latest index shows that: House prices increased by 0.3% between December 2025 and January 2026. This reversed the -0.4% monthly decline seen between November and December of last year. Annual growth sat at 1% in January 2026, with this annual rate of growth increasing from 0.6% in…
Read More House price growth edges higher in January
Slight rise in annual house price growth to 1.0% House prices were up 0.3% month on month Continued improvement in affordability helped drive first-time buyer activity in 2025 Headlines Jan-26 Dec-25 Monthly Index* 544.9 543.4 Monthly Change* 0.3% -0.4% Annual Change 1.0% 0.6% Average Price (not seasonally adjusted) £270,873 £271,068 * Seasonally adjusted figure (note…
Read More Housebuilding sector shows early signs of recovery
The latest Barclays Business Prosperity Index report1 reveals that despite affordability pressures, regulatory challenges and financial caution, four in five businesses (83 per cent) operating in housebuilding and its supply chains remain confident about their outlook for the year ahead. Barclays’ anonymised client data from around 70,000 UK businesses, combined with research from 500 industry…
Read More Rightmove launches major updates to its agent qualification CELA
Rightmove’s Level 3 Certificate for Estate and Letting Agents (CELA) will include a new module on Renters’ Rights from April, helping agents to get Renters’ Rights ready before May The Level 3 Certificate for Estate and Letting Agents is included as standard within all Rightmove memberships, with only a fee to the exam board to…
Read More Clarity on energy efficiency rules for commercial property needed
Propertymark has written to Martin McCluskey MP, Minister for Energy Consumers at the Department for Energy Security and Net Zero, urging the UK Government to provide urgent clarity on the future of Minimum Energy Efficiency Standards (MEES) for non-domestic property. The letter follows the publication of the UK Government’s Warm Homes Plan, which confirmed that…
Read More 
