Consumer experience study of buying and selling homes in England and Wales
October 23, 2017
Research and Analysis from Department for Business, Energy & Industrial Strategy published 22nd October titled ‘Buying and selling homes: consumer experience study.’
A study on the consumer experience of buying and selling homes in England and Wales.
The research covers the entire consumer ‘journey’ of buying and selling homes including:
- initial marketing or property search
- negotiating an offer
- all aspects of the conveyancing prior to completing the sale
Read the Research and Analysis publication in full on Gov.UK click here.
You May Also Enjoy
Why Dumpster Rentals Simplify DIY Kitchen Demolition Projects
Taking on a DIY kitchen demolition project can be both exciting and overwhelming. Whether you’re updating your kitchen’s layout, replacing old cabinets, or knocking down walls, the demolition phase generates a significant amount of debris—everything from broken tiles and drywall to old cabinets and countertops. Managing this waste efficiently is crucial to keeping your project…
Read More Zoopla’s 2025 Year in Property: Rural dreams, fastest moving markets and an optimistic end to the year
It’s been a popular year for rural living, with a three-bed detached home in South-West Wales taking the top spot for the most viewed property. The average time to sell in 2025 was 38 days, up from 35 days in 2024. Three-bed terraced properties were the most popular property type. Falkirk in Scotland remains the…
Read More 87,000 transactions set to complete in December
Here’s 6 tips for a stress-free Christmas move With an average of 87,000 home sales taking place during the month of December, Property DriveBuy has compiled practical advice for those due to complete this festive season, a time already known for being one of the busiest and most emotionally charged periods of the year. Despite…
Read More Here’s where property values have tumbled this year
While much of the UK housing market has managed to stay on Santa’s nice list this year with modest price growth, new analysis from Springbok Properties shows that a number of local areas are going to find a lump of coal in their festive stockings when it comes to the level of house price appreciation…
Read More Halifax House Price Index November – Thoughts from the Industry
Halifax House Price Index for November 2025 shows that: – On a monthly basis, house prices were broadly unchanged in November (0%) after a 0.5% monthly increase in October Annually, house prices were up 0.7% versus this time last year. As a result, the current average property price is now £299,892. Here are some…
Read More Halifax House Price Index November 2025
House prices in November 2025 were flat compared to the same month a year earlier. UK house prices hold steady as yearly growth slows • House prices were broadly unchanged in November (+0.0%) after a +0.5% rise in October • Average property price is now £299,892, edging up to another new record high • Annual…
Read More 
