Why is being an Estate Agent getting harder each year?

Tough out there isn’t it?

Can you remember the good old days?

Landlords and vendors walked through your door ..

The phone rang off the hook for free vals ..

Listings were plentiful – fees were good

But over the last few years – things have progressively got tough for us letting and estate agents.

The number of agents in your town has grown like a virus. 

But less people are selling

Competition is fierce, really fierce

Agents prostituting themselves on dirt cheap fees

Its hard enough to keep the market share you have – let alone improve it.

I have walked in your shoes fellow agents

I was an agent for over 15 years

I thought there had to another way to attract and retain landlords and homeowners in this new world.. 

So, a few years ago, I decided to find another way

Another way, so we could enjoy the job again, get the landlords and vendors we deserve and all with decent fees

I looked at the good, the bad and the indifferent

… and boy there was plenty of bad

…. Lots of indifferent

but did see some good .. in fact .. very good

It was staring me in the face ..and its been staring you in the face .. for years 

The Savills, Douglas and Gordon and the Knight Franks of this world .. they don’t have the same issues us High St agents have …

What do these guys at Savs, D&G and Knight Frank do differently from the normal high street independent agents (like you and I)?

Yes, they attract high class properties with decent fees – but what do they actually do differently, different that attracts these vendors and landlords prepared to pay a decent fee?

.. because they are estate and letting agents  .. just like you and I .. (albeit with a posh accent) .. but still agents. … they have brochures, they do boards, they have floor plans, they go on the same portals .. they are to all intents and purposes  … they are same as High St agents

But  why are the TV are always quoting them, why are they are always in the Evening Standard or The Times or Telegraph .. why?

 .. then it dawned on me – 

There is one thing they do differently.

They create and write and publish property reports about the various London property markets their offices are. They guys on the front line don’t write and create them … no no .. they are way too busy .. their Research Dept does it for them.

Their Research Dept’s produce reports on the various suburbs in London and the posh ‘Home County’ commuter towns they also operate from and throw them out to the word and the people suck it up .. because the Brits are obsessed about the property market .. .. but more importantly .. what’s happening to their local property market

Look at what Sav’s have produced recently …

…and Douglas and Gordon

…and Knight Frank

They produce these expensive property market research reports to make themselves the experts, the authorities on the local property market.

…. and that made me think

Why can’t independent agents have such reports? 

Time and Money

The old foes of everyone

Savills must spend millions a year on these Research Dept’s

.. and as an independent agent – its hard enough to run the office on a day to day basis with offers, property inspections and chasing sales – let alone take a few days off a week to write and research such property market reports

.. but I thought, just like you outsource your board erection, your EPC’s, your photography .. why not outsource the writing of these reports?

You could have your own property reports, just like Savills/Knight Frank/JohnD.Wood have .. but on your town and with your estate / letting agency logo?

This would level the playing field wouldn’t it? 

Give one man band independent agents like you access to these sorts of local property reports .. allowing you to compete … and win .. because you are an awesome agent .. and you go the extra mile

Make you the trusted agent

Make you look like you know what you are talking about

Whilst other call themselves ‘local property experts’ .. this would prove you were!

Sod Purple … This is gold! 

.. and there are plenty of agents in the UK that have outsourced their research to produce such ‘local property reports’

Here are some examples from independent UK letting and estate agents around the UK – have a look at them – just think if this was your town – with your logo – and its all written and produced for you .. its all done for you … letting you get on with what you are good at – selling and letting houses

In fact .. here are over 20 other example newsletters from UK agents here .. https://goo.gl/BaxxsE

Wouldn’t these reports, all written and sorted for you .. make you look good .. make you stand out from the 20, 30, 50, 100, 150 agents in your town or city? 

You could email PDF copies to all your database?

You could get it out on social media?

Print a few copies out and send them to all the accountants and solicitors in your town?

Many use them to drop on houses for resi sales? (great excuse to visit)

They look awesome on the free valuation/market appraisal

… because that is what it all about

How do you stand out from the crowd? 

How do you differentiate yourself as a letting or estate agent?

You produce something that your potential landlord or house seller would be interested and fascinated in .. the local property market

… because, think for one second … ‘What if your arch rival ah-gent in your town got these reports?’

So what next?

If you are reading this .. you are a letting or estate agent

If you are a Neg, Property Manager or Lister … and your boss keeps banging on about getting more free valuations, more listings, more stock, more new instructions … then listen in

I bet you get paid bonus and commission on the more properties you sell and let?

If you do .. do yourself a favour

Forward this article to your boss

Forwarding this article isn’t going to get you the sack nor make you look bad

Just say ..” I saw this and thought you might be interested in what this guy has to say. Nothing more than that”

It will make you look good in the eyes of your boss and if the boss likes and decided to take it …it will earn you more money .. because it will get you more free vals and more market appraisals .. and if you are as good as I think you are .. you will be able to convert them into more listings, more instructions…. Then its more bonus/commission for you … (all for forwarding a weblink to your boss – because you don’t know if they will read this post?)

IF YOU ARE THE BOSS …

You are going to have questions ..

  • Cost –  All depends on what you want from us –

Those clients that prefer to design their own in house newsletter style (about 50% of my clients do this) – they spend on average £325 per month for the raw words and graphs (and you will be amazed what you get for that – not just one article – but one a week and you put the weekly articles into the monthly PDF newsletter)

If you don’t have graphic designer, (about 50% of clients don’t) .. I have people who will set your newsletter for £125 (for the A4 design) to £175 per month (for the A3 design) with a one-off template set up cost of £25 to £50 [all plus VAT]

  • Time – Yes, there will be social media posting and yes, you will be printing a delivering the newsletter .. but you probably already pay for they – so just replace your existing leaflet with this newsletter
  • Exclusivity – I only work for one agent in one town, city or suburb with this service.
  • Training – i will train you how to implement it – its all part of the package

So if you want to know if I can work for you .. text me on 07950147572 with the name of your town, city or suburb.

There is no need to add your name or the name of your agency to the text because I wont be ringing you afterwards (unless you ring me) .. I cant be doing with hardsell as I am sure you don’t.

So if you were in Luton .. all you would need to do is text the word LUTON to 07950147572 and I will text you back with the word AVAILABLE  (which means I could work for you) or NOT AVAILABLE (which unfortunately means i cant work for you) … and I will never contact you again, text you or make one contact using that number …unless you ring or text back .. because after sending available/not available … I will then delete your original text

You are an awesome agent .. you just need to prove it .. 

The ball is in your court

Kind regards

Christopher Watkin

Christopher Watkin

I teach, guide, support, mentor, consult, counsel, partner many hundreds of UK Estate and Letting Agents in their quest to grow their estate and lettings agencies business. Old school techniques of touting, landlords wanted leaflets, ring us for a free valuation, we have sold this in your street leaflets don't work anymore. There are too many competitor agents .. meaning cheap fees are epidemic, overvaluing is almost a norm to get the stock and don’t even mention about the online/hybrid threat. So a few years ago, I set about looking around the UK and spotted that certain agents (not many mind you) in certain towns were still seen as the ‘go to person on property’, the person the newspaper editor rang up every week for a comment and I looked at what they did and they were doing some thing quite remarkable…. Only one thing but they were doing it so well .. and reaping the reward in terms of decent listings and decent fees, happy staff, decent sales pipeline and exchange income, managed lettings portfolios in the many hundreds .. but more importantly, they really enjoyed the job… they enjoyed getting up in the morning and people looked up to them Over 400 agents around the UK are on a mission to change the way our Estate and Lettings agency profession is perceived and looked upon, doing it town by town, city by city. I guide these 400 agents, teach them, mentor them and support them to be seen in a different light, to be seen as the ‘go to person for property’, actually be the ‘local property expert’ and prove it. Christopher Watkin 07950 147 572 christopher@christopherwatkin.co.uk

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