Fake Google reviews hit Estate Agent in Kendal

Just how good are online review platforms and how beneficial are they to estate agents? What happens if you get a genuine client who simply wants to vent their anger across the internet, will their comments remain, who is right or wrong, what if the estate agency in question requests removal of said comments?

‘Fake’ Google reviews have been reported towards a Kendal estate agency, Scott Bainbridge, who is said to have been left feeling bruised following several negative and damning testimonials via Google. Apparently the posts are from people they had no dealings with – A rival estate agency maybe, someone with an axe to grind, a joke, troll… ?

Scott Bainbridge Residential Sales and Lettings have seen their rating drop from 5 stars to 3.5 following the recent burst of negative hits on Google

I feel a bit bruised by it,” Mr Bainbridge was reported as saying,  “I can’t prove who is behind it, but I suspect. If these were genuine customers disappointed with the service, that would be different, we could rectify it. There’s been some concerted attempt to undermine things.

Google have been contacted to find a solution to the recent issue of negative reviews.

Full story on the West Morland Gazette website.

 

EAN Breaking News

Breaking News from the team at Estate Agent Networking. Have a new story to share with us? Then please get in contact today! When and where we can we will refer to third party websites with a 'live link back' where news was released first.

You May Also Enjoy

Breaking News

Two-year mortgage rates are at a THREE-YEAR low and below 5%, but will they remain?

The average two-year mortgage rate is at a three-year low at 4.99%, the first time below 5% since the Liz Truss mini-budget, according to Moneyfacts. However, the question is, will interest rates go down? Mortgage Advisor, John Morris from Pure Property Finance discusses whether this may or may not be the case for the remainder…
Read More
Breaking News

Shared living listings are currently worth £8m per month

New insight from COHO, the HMO management platform, reveals that there is almost £8m of monthly rental income sitting on the shared living market in England right now, with London and the East Midlands currently home to the largest amount of dormant value. But this is just the tip of the iceberg when it comes…
Read More
Breaking News

Rental market holds firm as stock levels climb

The latest analysis from leading London lettings and estate agent, Benham and Reeves, shows that fears of a mass landlord exodus ahead of the Renters’ Rights Bill becoming law have yet to materialise, with the number of available rental properties across England rising sharply since the Bill’s introduction last year. Introduced to Parliament in September…
Read More
Letting Agent Talk

Insurance Fees Under Fire: Why Transparency is the Only Way Forward

By Robert Poole, Director – Block Management, Glide Property Management, part of LRG As scrutiny of service charges continues to intensify, one line item consistently stands out: insurance. In residential block management, insurance costs are often among the most significant components of the service charge and, increasingly, among the most contentious. The focus isn’t just…
Read More
Breaking News

The Decent Homes Standard: What Landlords Need to Know

By Allison Thompson, National Lettings Managing Director, Leaders The Government is preparing to extend the Decent Homes Standard to the private rented sector for the first time. A version of this standard has applied in the social housing sector for more than 20 years. To meet the current definition of ‘decent’, a home must be…
Read More
Breaking News

Foxtons sees increase in new homes selling

The latest market insight from London’s number one lettings and sales estate agent brand*, Foxtons, has shown that their new homes team has bucked the new homes industry trend for negative growth and once again grown sales volumes. The latest internal data release* shows their New Homes and Investments team during H1 of this year,…
Read More