Fake Google reviews hit Estate Agent in Kendal
Just how good are online review platforms and how beneficial are they to estate agents? What happens if you get a genuine client who simply wants to vent their anger across the internet, will their comments remain, who is right or wrong, what if the estate agency in question requests removal of said comments?
‘Fake’ Google reviews have been reported towards a Kendal estate agency, Scott Bainbridge, who is said to have been left feeling bruised following several negative and damning testimonials via Google. Apparently the posts are from people they had no dealings with – A rival estate agency maybe, someone with an axe to grind, a joke, troll… ?
Scott Bainbridge Residential Sales and Lettings have seen their rating drop from 5 stars to 3.5 following the recent burst of negative hits on Google
“I feel a bit bruised by it,” Mr Bainbridge was reported as saying, “I can’t prove who is behind it, but I suspect. If these were genuine customers disappointed with the service, that would be different, we could rectify it. There’s been some concerted attempt to undermine things.”
Google have been contacted to find a solution to the recent issue of negative reviews.
Full story on the West Morland Gazette website.