Help offered by Banks to Grenfell Tower Victims

The BBA published a news release yesterday headlined  ‘Banks offer help to Grenfell Tower Victims’.

To assist the circulation of this news release we have reposted the content below:

The banking industry recognises that many of those who have lost their homes in the tragic fire at Grenfell Tower have also lost all access to their bank cards, accounts and ID documents and is ready to help.

Banks have been contacting customers to provide assistance and arrange emergency access to funds.

Below you will find details of what the banks are offering, with appropriate helpline numbers.

This is not a comprehensive list of support, but we hope it will provide a starting point for those looking for assistance.

They’re ready and willing to help all those who need it, so don’t hesitate to get in touch.

Barclays

  • Local branch staff are helping customers who don’t have their cards or ID to obtain same-day replacements for debit-cards, and are making emergency overdraft facilities available if needed.
  • Contacting affected customers by text and phone to offer help and assistance.
  • Branches taking donations of clothes to help victims, and  Barclays has set up an account to collect donations for those affected.
  • Affected customers can call: 0345 734 5345, or contact their local branch.

HSBC

  • Contacting affected customers to offer emergency support, and a dedicated team is on hand to help close to the site and in local branches.
  • Affected customers can call the dedicated support line on 03456 092527.

Lloyds Group (Including Halifax and Bank of Scotland)

  • Local staff are available on the ground and in branches to provide emergency support for customers who don’t have their cards or other forms of ID.
  • Emergency funds have been made available to all affected customers.
  • Local staff are available on the ground and in branches to provide emergency support for customers who don’t have their cards or other forms of ID.
  • Emergency funds have been made available to all affected customers.
  • Affected customers can call: Lloyds on  0345 300 0000, Halifax on 0345 720 3040 and Bank of Scotland on 0345 721 3141.

Co-op

  • Contacting affected customers to offer assistance with their immediate financial needs.
  • Local branch staff are available and ready to help, affected customers can call: 03457 212212.

RBS and NatWest

  • Contacting affected customers to offer on-going assistance, and helping to support those without access to cash or cards.
  • Local staff are on site to support those affected, collecting cash and provisions for those affected in branches across the London and South East.
  • Affected customers can call NatWest on 03457 888 444 and RBS on 0345 900 0400

Santander

  • Local branch staff are helping customers to access their funds, and extending credit where needed.
  • Affected insurance customers are in alternative accommodation and have been provided emergency funds to cover essential purchases.
  • In contact with Red Cross, local charities and community centres to determine the best way to offer additional support.
  • Affected customers can call 0800 9 123 123

Nationwide

  • Offering a dedicated support team and assistance through local branches to provide emergency cash, arrange replacement cards and any additional support needed.
  • Affected customers can call 0800 917 23 93.

Information taken from BBA

Allen Walkey

Highly experienced businessman with a successful career in property sales and investment both in the UK and abroad. Now a freelance writer and blogger for the property and Investment Industry, keeping readers up-to-date with changes and events in a rapidly changing world.

You May Also Enjoy

Breaking News

Rental stock availability in England rises by 19.7%

The latest rental stock analysis from Adiuvo, the UK’s leading provider of 24/7 property management solutions, reveals that tenants in England are benefitting from a 19.7% increase in stock over the 12 months leading up to Q3 2025. In some areas of the country, annual stock growth easily exceeded 50%. Adiuvo has analysed rental listings…
Read More
Breaking News

Tenant demand continues to climb in Q3 as rental market shows no signs of cooling

The latest market analysis by Dwelly, one of the UK’s leading lettings acquisition and success planning experts, has revealed that tenant demand continued to climb across the rental sector during the third quarter of this year, with West Sussex home to the highest demand, whilst Rutland saw the largest quarterly increase. Dwelly’s Rental Demand Index* analyses…
Read More
Breaking News

Halifax House Price Index for September 2025 – Thoughts from the Industry

Halifax House Price Index for September 2025. The latest index shows that: On a monthly basis, house prices fell by -0.3% between August and September 2025. However, house prices were up 1.3% on an annual basis. The new average house price now sits at £298,184. Thoughts from the Industry. Nathan Emerson, CEO of Propertymark, comments:…
Read More
Breaking News

Halifax House Price Index for September 2025

House prices in September 2025 were -0.3% lower than the same month a year earlier. Average house price – £298,184 Monthly change -0.3% Quarterly change +0.4% Annual change +1.3%   Amanda Bryden, Head of Mortgages, Halifax, said: “The average UK house price edged down by -0.3% (£794) in September, following a modest rise in August.…
Read More
New Build for Merseyside
Breaking News

First-time buyer demand falls sharply

First-time buyer demand falls sharply across Britain’s major cities, with Nottingham leading the decline The latest research by Yopa has shown that first-time buyer demand has dropped significantly across a number of major British cities, with Nottingham seeing the sharpest decline since the start of the year. Yopa analysed first-time buyer (FTB) demand based on…
Read More
Breaking News

Families to save hundreds of pounds through major homebuying overhaul

·        Buying or selling a home to be faster, cheaper, and easier under common-sense reforms ·        First-time buyers to save £710 on average, putting money back into people’s pockets ·        Proposals will halve number failed transactions, preventing last minute fall throughs, slashing weeks off the process and driving up standards across the board Hundreds of thousands of first-time…
Read More