Mistakes to avoid in Estate Agency Social Media

Social media is big, huge even, in fact I would say that it is almost the most important part of any business activities online and key for driving target traffic through to your website from selling wines to selling houses. A question that is commonly asked though is what makes it a success for some people and not for others, why have some big following and lots of activities yet others seem to be simply sharing their content to a silent crowd?

There are many tips on how to succeed and benefit better from social media activities, but today we will look at mistakes to avoid for Estate Agency Social Media.

Spamming: OK, so you will not be actually spamming in the sense we all know and hate, ie countless adverts trying to sell goods that we are simply not interested in, but by not using your social media accounts correctly and thinking just your latest property listing updates is sufficient will soon get you seen as a ‘spammer’. Think about it, if people want to see countless property listings they will visit Rightmove / Zoopla or go to Google and see the results of estate agency websites and explore them knowing full well they’ll be viewing just property.

Social media should engage people, no problem that you share your best and most exciting properties on your books, but keep it as an add on such as counting for just around 20% of your total updates. The rest of your posts should engage, education and entertain so think about sharing local news and facts, tips on how to sell your property for over and above the asking price, the best mortgage rates, how house prices are holding up locally etc.

Using social media to voice your opinion: Fine, yes OK, you can of course have an opinion and living in the UK we are very used to, though in recent years it is being policed more, having freedom of speech. What we must think about though is if what we say, though fine to us, could possibly effect our followers and persuade them not to take up your business services or if you are getting involved in a deep topic you may even arouse the interest of other media channels who will be delighted to report on a local business owner getting in to arguments on social media on current trending topics.

Think before you update I say, what are you getting involved in and how could it effect your business profile? Yes, we all want to make comments and react and today’s news gives us many heated topics such a Donald Trump, Brexit, Conservative vs Labour, online vs traditional estate agency and even Manchester United vs Manchester City – If you are posting on your business social media timeline then you are conveying the message of your business.

Stick to factual content, stick to comments that are neutral or positive, bite your tongue, ignore, let is pass you by and keep those debates and arguments to the dinner table or your evening visit to the local pub!

Active and alive and kicking: People now expect your social media channels that you use to be active, even missing out a few days between posting could turn people away as they will not see you as being live on social media. Just like I would recommend websites that are selling products and services to use live online chat, you should also take care to be live on social media too.

Many websites will have their social media icons placed in an important eye catching location such as following the browser on the side of the page or at the top right side of the home page. What I see on many occasions is that this prime location to advertise social media channels is then wasted as when the browsers heads to the likes of the Facebook / Twitter channels they are not updated or even worse, the links may not even work and usually contain a link like www.yourestateagency.co.uk/# as the web designer has not bothered to make the links live!

People expect social media accounts to be active so make sure you give them what you want and increase your chances of them increasing your share of business online.

Christopher Walkey

Founder of Estate Agent Networking. Internationally invited speaker on how to build online target audiences using Social Media. Writes about UK property prices, housing, politics and affordable homes.

You May Also Enjoy

Breaking News

First-time buyer reform could reshape conveyancing risk landscape

The Government’s consultation on replacing the Lifetime ISA with a new first-time buyer savings product by April 2028, and review of the £450,000 property price cap, could have significant legal and transactional implications for buyers and property professionals alike. According to Beswicks Legal, the reform is a live conveyancing risk issue already affecting transactions on…
Read More
Breaking News

Property Redress reports Complaint enquiries rise 47%

Complaint enquiries rise 47% as Property Redress annual report shows faster resolutions and higher early settlements 47% increase in complaint enquiries in 2025 (4,220 vs 2,863 in 2024) 41% more cases accepted by December compared to the previous year Average resolution time reduced to 34 days (down from 39 days in 2024) 53% of cases resolved at early…
Read More
Breaking News

Breaking Property News 2/3/26

Daily bite-sized proptech and property news in partnership with Proptech-X.   Rightmove’s CEO Johan Svanstrom … ‘is a man under pressure’ Rightmove’s ‘Unthinkable Event’ Thought Leadership by Mal McCallion CEO at ModelProp, guiding AI-driven growth in property. The #Rightmove CEO came out swinging on Friday when his company’s latest set of annual results, for 2025, showed that they…
Read More
bank of england interest rate
Breaking News

Bank of England Money and Credit Report – January 2026

Overview These monthly statistics on the amount of, and interest rates on, borrowing and deposits by households and businesses are used by the Bank’s policy committees to understand economic trends and developments in the UK banking system. Key points: et borrowing of mortgage debt by individuals decreased to £4.1 billion in January, from £4.5 billion…
Read More
Breaking News

Nationwide house prices showing a 0.3% increase

Thoughts from the Industry Nathan Emerson, CEO of Propertymark comments: “Today’s figures from Nationwide show continued upward movement in house prices, reflecting resilient demand in many parts of the UK despite ongoing affordability constraints. “While rising prices may signal confidence in the market, they also reinforce the need for policies that support supply and improve…
Read More
Breaking News

House price growth holds steady in February

Annual house price growth unchanged at 1.0% House prices were up 0.3% month on month Continued improvement in affordability helped drive first-time buyer activity in 2025 Commenting on the figures, Robert Gardner, Nationwide’s Chief Economist, said: “Annual house price growth remained steady at 1.0% in February. Prices increased by 0.3% month on month, after taking…
Read More