Online agencies could be costing consumers tens of thousands of pounds!

online only estate agents

Research carried out by ELAA-UK (The Estate and Letting Agents Association of UK) shows that consumers who use the services of online only agencies may be losing out on thousands of pounds.

The research shows that, on average, properties sold via online only agencies achieved prices of around 5% less than those sold via ‘high street’ or ‘traditional’ agents. The report also shows that not only do sellers using traditional agents obtain more for their property but also have more viewings, more offers and more secure buyers. Kimberley Taylor of ELAA-UK says that ‘One of the main reasons for this is that local agents are just that, local. They have an existing relationship with both buyers and sellers and will usually already know a number of people that would be interested in a particular property before it is even marketed on the internet. This knowledge and the relationship between prospective buyers and a local agent mean greater efficiency and helps to get better results for the seller.’

The report is one of many conducted by ELAA-UK as a part of its #AppreciateEstateAgents campaign which it is using to highlight the true value and importance of estate and letting agents throughout the UK.

ELAA-UK which also recently published a report informing people that estate agents fees in the UK are amongst the lowest in the world says that they are leading the way in consumer awareness of the real value of estate and letting agents and are actively demonstrating that using a traditional style agent could actually make you money (you can read the article regarding sales fees at http://bit.ly/2xUZhYs).

The report is well detailed and uses various visual aids such as charts, graphs and images to clearly demonstrate the results. It provides statistics on the number of viewings generated by advertising a property only on online portals compared to those marketed by traditional agents and the results are probably surprising for consumers, particularly those that would normally be inclined to use an online only agent.

‘The report clearly demonstrates that a property being sold via a good estate agent can generate up to double the viewings and offers than a property that is simply listed only on online portals such as rightmove, zoopla, etc. and whilst these portals are a very important part of selling or letting a property it is also very important for consumers to understand that traditional estate agents can obtain a lot more interest in a property resulting in more views and ultimately higher offers.’ Says Kimberley Taylor of ELAA-UK.

The report has also highlighted the upfront costs associated with selling a property as online only agencies usually charge their fees upfront and these are usually non-refundable meaning no real guarantees that the agents will try their hardest to get the best deal for the buyer and explains how traditional fees can incentivise agents to produce better results, ultimately meaning more money for the seller.

The report also clearly illustrates what a small increase of just 5% in the final selling price means for sellers. It provides a number of examples of how much extra money a seller would obtain showing that on a £250,000 sale that would mean an extra £12,500 for the seller and on a property selling for £500,000 it would mean an extra £25,000 and £50,000 on a property selling for £1m. Kimberley states that ‘These amounts are clearly more than the saving in fees between online only agents and traditional agent and we believe consumers should be aware of all these facts before deciding which agent to instruct.’

The report has also detailed some of the additional charges that some online only agencies charge and has shown how little the difference in fees really is between online only agencies and local agents.

The report is available to view by all ELAA-UK members via the member zone at their website www.elaa-uk.org

Estate and Letting agents can find out more about how to become approved by The Estate & Letting Agents Association UK at www.ELAA-UK.org

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Breaking News

Economic uncertainty tops agents’ worries in 2026

“Make-or-break” 2026 looms for estate agents as costs, red tape and reform pile pressure on sector Agents warn of ‘survival year’ ahead as new Alto Agency Trends Report reveals deep fears over rising costs and regulation UK estate and letting agents are heading into 2026 fearing a make-or-break year, as soaring costs, economic uncertainty and…
Read More
Estate Agent Talk

Strategies to Boost Estate Agent Networking

In the competitive world of UK property sales, mastering estate agent networking can transform your business trajectory. For instance, agents who prioritize targeted connections often see a surge in referrals and listings. This article explores 7 proven strategies drawn from industry insights, helping you build lasting professional relationships without relying on outdated tactics.​ Introduction to Estate Agent Networking Estate…
Read More
Letting Agent Talk

Why now is actually a great time to be a landlord

By Allison Thompson, National Lettings Managing Director, Leaders.  For the past few years, there has been a succession of reports in the media about landlords selling up and quitting the industry. And it’s true that as legislation has been tightened and renters’ rights have been prioritised, it now takes more time, effort and knowledge to…
Read More
Breaking News

Modest house price growth may offset easing mortgage costs for home buyers this year

Analysis of new data* from Moneyfactscompare.co.uk illustrates how easing mortgage rates may allow for a modest growth in house prices in 2026 without improving or worsening current affordability pressures on first-time buyers and homemovers. *Consumers comparing mortgage deals on moneyfactscompare.co.uk in 2025 and Moneyfacts Average Mortgage Rates. First-time buyers Typical first-time buyers borrowed around £236,000 in…
Read More
Breaking News

More than 428 homes repossessed every month

New analysis from Springbok Properties reveals that based on historic trends an estimated 428 homes could be repossessed each month in 2026, a fact which threatens to create stress and concern for any families starting the new year off under financial pressure. Springbok Properties’ has analysed property repossession data from the UK House Price Index*…
Read More
Rightmove logo
Breaking News

Busiest ever Boxing Day on Rightmove as home-hunters prepare for 2026 move

Rightmove has recorded the busiest ever Boxing Day for visits to its platform: Visits to Rightmove on Boxing Day 2025 surpassed the previous record set in 2024 Visits to Rightmove nearly doubled (+93%) from the quietest day of the year, Christmas Day into Boxing Day, a bigger bounce in visits than last year Bounce in…
Read More