Online agencies could be costing consumers tens of thousands of pounds!

online only estate agents

Research carried out by ELAA-UK (The Estate and Letting Agents Association of UK) shows that consumers who use the services of online only agencies may be losing out on thousands of pounds.

The research shows that, on average, properties sold via online only agencies achieved prices of around 5% less than those sold via ‘high street’ or ‘traditional’ agents. The report also shows that not only do sellers using traditional agents obtain more for their property but also have more viewings, more offers and more secure buyers. Kimberley Taylor of ELAA-UK says that ‘One of the main reasons for this is that local agents are just that, local. They have an existing relationship with both buyers and sellers and will usually already know a number of people that would be interested in a particular property before it is even marketed on the internet. This knowledge and the relationship between prospective buyers and a local agent mean greater efficiency and helps to get better results for the seller.’

The report is one of many conducted by ELAA-UK as a part of its #AppreciateEstateAgents campaign which it is using to highlight the true value and importance of estate and letting agents throughout the UK.

ELAA-UK which also recently published a report informing people that estate agents fees in the UK are amongst the lowest in the world says that they are leading the way in consumer awareness of the real value of estate and letting agents and are actively demonstrating that using a traditional style agent could actually make you money (you can read the article regarding sales fees at http://bit.ly/2xUZhYs).

The report is well detailed and uses various visual aids such as charts, graphs and images to clearly demonstrate the results. It provides statistics on the number of viewings generated by advertising a property only on online portals compared to those marketed by traditional agents and the results are probably surprising for consumers, particularly those that would normally be inclined to use an online only agent.

‘The report clearly demonstrates that a property being sold via a good estate agent can generate up to double the viewings and offers than a property that is simply listed only on online portals such as rightmove, zoopla, etc. and whilst these portals are a very important part of selling or letting a property it is also very important for consumers to understand that traditional estate agents can obtain a lot more interest in a property resulting in more views and ultimately higher offers.’ Says Kimberley Taylor of ELAA-UK.

The report has also highlighted the upfront costs associated with selling a property as online only agencies usually charge their fees upfront and these are usually non-refundable meaning no real guarantees that the agents will try their hardest to get the best deal for the buyer and explains how traditional fees can incentivise agents to produce better results, ultimately meaning more money for the seller.

The report also clearly illustrates what a small increase of just 5% in the final selling price means for sellers. It provides a number of examples of how much extra money a seller would obtain showing that on a £250,000 sale that would mean an extra £12,500 for the seller and on a property selling for £500,000 it would mean an extra £25,000 and £50,000 on a property selling for £1m. Kimberley states that ‘These amounts are clearly more than the saving in fees between online only agents and traditional agent and we believe consumers should be aware of all these facts before deciding which agent to instruct.’

The report has also detailed some of the additional charges that some online only agencies charge and has shown how little the difference in fees really is between online only agencies and local agents.

The report is available to view by all ELAA-UK members via the member zone at their website www.elaa-uk.org

Estate and Letting agents can find out more about how to become approved by The Estate & Letting Agents Association UK at www.ELAA-UK.org

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Love or Hate Rightmove
Breaking News

Rightmove launches next phase of marketing campaign

Rightmove, the UK’s largest property platform, launches next phase of its brand advertising campaign, ‘If they can find it, so can you.’ The multi-channel campaign will appear in prime-time TV slots, and across digital, social, and outdoor advertising, to help drive people to agents’ brands and properties on Rightmove. ‘If they can find it, so…
Read More
Breaking News

Zoopla identifies the garage demand hotspots in the UK

London Borough of Barking and Dagenham tops UK demand for homes with garages, with asking prices £129,000 more than the average asking price of a typical home in the area Garages remain a highly desired feature for homebuyers across the nation, with the feature ranked as the second most searched for keyword for two years…
Read More
Breaking News

New Sanction Rules for Letting Agents

Letting agency businesses across the UK need to work to a new sanctions reporting framework from today, 14 May 2025, and Propertymark has stressed that it is vital that every agent understands the rules and adjusts working practices and systems accordingly. Under the Sanctions and Anti-Money Laundering Act 2018, the UK Government introduced a new…
Read More
Home and Living

Optimizing Property Maintenance: A Strategic Guide to Boosting ROI

Keeping up with property maintenance isn’t just about fixing things—it’s about protecting your investment and maximizing its value over time. A well-thought-out maintenance strategy ensures steady income while preventing costly vacancies. No matter the type of property you manage, treating maintenance as a smart business move pays off in the long run. Why Maintenance Matters…
Read More
Home and Living

Transforming Fixer-Uppers into High-Value Rentals: Smart Renovation Strategies for Property Owners

So, you’ve taken the plunge and bought a fixer-upper—congratulations! You’ve either scored an incredible investment or embarked on the ultimate DIY challenge. Either way, there’s no need to panic. With a strategic approach, even the most outdated property can be transformed into a high-value rental. Ready to turn that renovation gamble into a profitable asset?…
Read More
Home and Living

Enhancing Rental Properties: Aesthetic and Functional Home Improvement Tips

Providing tenants with both comfort and convenience is a cornerstone of effective property management, but it shouldn’t come at the cost of aesthetics. Striking the right balance between functionality and visual appeal is essential in rental properties, as residents appreciate both practical features and well-designed spaces. Rental seekers now have more choices when picking their…
Read More