Service charges – the lifeblood of block management?

Managing agent or self-manage?

Self-management. When leaseholders have had a bad experience with unresponsive or expensive managing agents, it can seem like a much more appealing option. And it’s true, for smaller blocks of flats, self-managing can mean a better quality of block management and better value for money. Saving money on administration and investing it back into the building to cover for the possibility of any upcoming major works is a sensible plan. It’s not always the easiest option though!

Living in a flat carries with it communal responsibilities; however, as with most groups of people, the majority of residents tend to be pretty apathetic and it falls to a few conscientious souls to keep things on track. Effective property management is dependent on good cashflow and efficient credit control; having enough cash in the kitty to pay contractors when needed will keep them onside and willing to make themselves available for the next emergency.

What’s the key to successful property management?

Collecting everyone’s service charges on time is key to successful resident management companies, whether self-managed or not, but a lot of self-managed blocks neglect to send out service charge demands. This means that they are relying on the residents’ integrity and goodwill to pay their service charge on time. Worse, from a legal point of view, without sending out a service charge demand, or if it has been served incorrectly, there is no way of recovering the debt if someone defaults or stops paying.

It’s crucial, therefore, for people who self-manage properties to set up a system that works for service charge demands and collection. There are two elements that must be considered: what the lease says, and how the law says you must make these demands. If you’re not an experienced block managing agent, or a solicitor or accountant who specialises in service charge legislation and accounts, you could end up in problems before you know it.

You May Also Enjoy

Estate Agent Talk

Closing the gap on client relationships and recommendations

New research from iamproperty has highlighted the growing disconnect between what buyers and sellers want from their agent and what they experience, which could be killing recommendations from happy clients. iamproperty’s quarterly consumer survey revealed that only a third of respondents (32%)¹ would recommend their agent following their experience. With many agents relying on recommendations…
Read More
Estate Agent Talk

Northern Ireland to expect over 25,000 new home movers

Belfast-based estate agency John Minnis has revealed that Northern Ireland is to welcome an estimated 25,000- 30,000 new arrivals from the UK and Europe over the next five years, as migration to the region reaches its highest levels in more than a decade. Recent figures show that 11,700 people relocated from other parts of the…
Read More
Breaking News

Red tape and rising costs stifling new-build availability across the capital

The latest analysis from London estate agent, Benham and Reeves, has revealed how protracted building timelines are preventing the capital’s housebuilders from delivering the level of new-build housing stock required to meet demand, with new homes currently accounting for just 7.5% of all properties listed for sale across London. Benham and Reeves analysed the latest…
Read More
Estate Agent Talk

UK’s new wave of ‘second cities’ offers strongest yield growth for property investors

The latest research from West One Loans has found that whilst investors may continue to favour the nation’s key cities such as London, Birmingham, and Manchester, a new wave of ‘second cities’ is delivering the strongest growth in rental yields. These emerging markets are offering investors the chance to achieve attractive returns, driven by rising…
Read More
Estate Agent Talk

Decline in change of use further constricting housing supply

Jonathan Samuels, CEO of Octane Capital, believes that a decline in conversion projects could ultimately prevent the Government from hitting its ambitious housing delivery targets, as the firm’s latest analysis has revealed that the number of homes created through change of use has fallen sharply in the last five years. Octane Capital analysed official Government…
Read More
Rightmove logo
Breaking News

Annual price fall driven by south, which could be harder hit by rumoured property taxes

The average price of property coming to the market for sale rises by 0.4% (+£1,517) this month to £370,257. However, average new seller asking prices are now 0.1% below this time last year following several months of muted price growth The dip in annual prices is driven by London and the south, as the south…
Read More