Should estate agents do more to help during the moving process? 69% of people think so

69% of the nation feel that estate agents should do more to help them during the stressful process of moving between homes, pitching in with jobs like informing utility providers with a change of address.

The main reason being it would help alleviate the stress of moving for 57% of people, according to new research by the home setup service Just Move In.

The same research by Just Move In previously revealed that 52% of the nation feel moving house is one of the most stressful life events, with 44% of movers spending over 30 minutes on the phone to each utility supplier in order to transfer their services to their new home.

A further 64% stated it would also help lower their stress levels when it came to informing gas, electricity, water, and other utility providers of their move, to help ensure they were getting the best value for money when it came to their bills and the balance between cost and service.

Not only would this help reduce stress and save them tons on yoga classes, but it would result in a huge 76% of home movers opting to use the same agent for any future property sales as well as recommending them to friends and family.

In your opinion, should estate agents provide more advice and assistance in helping you to move home [for example: informing utilities of change in address]
Answer
% of respondents
Yes
69%
No
31%
If your estate agent had provided more advice and assistance in helping you to advise third parties of your change of address, would that have alleviated some of your stress?
Answer
% of respondents
Yes
57%
No
43%
If your estate agent had provided more advice and assistance in helping you to inform gas, electric, water, and other utility providers of your address change and to help ensure future such costs were value for money, would that have alleviated some of your stress?
Answer
% of respondents
Yes
64%
No
36%
If your estate agent had provided more advice and assistance in helping your move, what is the likelihood that you would select this agent again in the future, or recommend them to friends/family?”
Answer
% of respondents
Very likely
29%
Likely
47%
Neither likely nor unlikely
21%
Unlikely
2%
Very unlikely
1%

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

small house bird box
Breaking News

UK First Time Buyers better off than many other global nations

Is it really that bad being a first-time buyer? UK better off than many other global nations when it comes to affordability The latest market analysis from Yopa, the full-service estate agents, reveals that first-time buyers (FTBs) in the UK may be paying 63% more to get a foot on the property ladder than they…
Read More
new build homes colchester essex
Breaking News

Building Safety Regulator Reform

The Government has announced reforms to the Building Safety Regulator, including leadership, process and investment. The changes are hoped to deliver 1.5 million homes. The reforms pave the way for creation of a single construction safety regulator, as recommended by the Grenfell Tower enquiry. David Smith, property litigation partner at London law firm Spector Constant…
Read More
Breaking News

New anti-money laundering rules now in effect: what landlords need to know

New anti-money laundering (AML) rules came into effect this month, marking a significant change for landlords and the lettings industry as a whole. The new rules mean financial sanctions checks are now required for all lettings, regardless of how much rent is charged. Here, Steve Bond, managing director of residential lettings for Beresfords, explains what…
Read More
Breaking News

What landlords need to know about the upcoming Renters Rights Bill

The government’s long-awaited Renters Rights Bill is one of the most significant overhauls of the private rental sector in decades. While it has not yet received royal assent, the legislation is expected to come into effect late this year, or early in 2026. With the bill moving closer to becoming law, Steven Bond, managing director…
Read More
Breaking News

Mortgage approvals bounce back in May

The latest figures show that: – Mortgage approvals on house purchases for May sat at 63,032 up 3.9% from 60,656 in April. The monthly increase seen in May marks the end of four months of previous decline, with approval levels having fallen each month since January of this year. Approvals are also 2.5% higher than…
Read More
Breaking News

Money and Credit – May 2025

Key points: Net borrowing of mortgage debt by individuals increased by £2.8 billion to £2.1 billion in May, following a large decrease in net borrowing of £13.8 billion to -£0.8 billion in April. Net mortgage approvals for house purchases increased by 2,400 to 63,000 in May. Approvals for remortgaging also increased by 6,200 to 41,500…
Read More