Should estate agents do more to help during the moving process? 69% of people think so

69% of the nation feel that estate agents should do more to help them during the stressful process of moving between homes, pitching in with jobs like informing utility providers with a change of address.

The main reason being it would help alleviate the stress of moving for 57% of people, according to new research by the home setup service Just Move In.

The same research by Just Move In previously revealed that 52% of the nation feel moving house is one of the most stressful life events, with 44% of movers spending over 30 minutes on the phone to each utility supplier in order to transfer their services to their new home.

A further 64% stated it would also help lower their stress levels when it came to informing gas, electricity, water, and other utility providers of their move, to help ensure they were getting the best value for money when it came to their bills and the balance between cost and service.

Not only would this help reduce stress and save them tons on yoga classes, but it would result in a huge 76% of home movers opting to use the same agent for any future property sales as well as recommending them to friends and family.

In your opinion, should estate agents provide more advice and assistance in helping you to move home [for example: informing utilities of change in address]
Answer
% of respondents
Yes
69%
No
31%
If your estate agent had provided more advice and assistance in helping you to advise third parties of your change of address, would that have alleviated some of your stress?
Answer
% of respondents
Yes
57%
No
43%
If your estate agent had provided more advice and assistance in helping you to inform gas, electric, water, and other utility providers of your address change and to help ensure future such costs were value for money, would that have alleviated some of your stress?
Answer
% of respondents
Yes
64%
No
36%
If your estate agent had provided more advice and assistance in helping your move, what is the likelihood that you would select this agent again in the future, or recommend them to friends/family?”
Answer
% of respondents
Very likely
29%
Likely
47%
Neither likely nor unlikely
21%
Unlikely
2%
Very unlikely
1%

Properganda PR

National and local media coverage for property businesses. Journo quotes delivered in minutes.

You May Also Enjoy

Breaking News

Propertymark New Builds Pricing Report – Summer/Autunm 2025

Average house prices for new instructions regarding newbuild properties being marketed in the South West have dropped by £33,120 when compared to a year previously in October 2024, according to data from by Propertymark.  Additionally, Yorkshire and Humberside saw a £33,104 drop during the same period for average house prices for instructions relating to newbuild houses.  Throughout the entire…
Read More
Breaking News

How much should landlords earmark for maintenance?

Landlords should earmark a quarter of rental income for maintenance and repairs As the Renters’ Rights Bill is passed into law, increasing the demands and expectations of landlords – not least when it comes to the proper upkeep of their properties – new research from Adiuvo, the UK’s leading provider of 24/7 property management support,…
Read More
Planning disputes on new build land
Breaking News

Developers lose confidence ahead of Autumn Budget

Jonathan Samuels, CEO of Octane Capital, believes that growing uncertainty surrounding the Autumn Budget has left many developers hesitant to progress new housing projects, with confidence falling sharply as fears of new property taxes, rising costs, and ongoing planning challenges weigh heavily on the sector. The latest survey of UK property developers, commissioned by specialist…
Read More
Breaking News

Could the Autumn Budget dent property values?

Autumn Budget uncertainty could see house prices continue to fall The latest research by nationwide cash buying company and quick sale specialists, Springbok Properties, has found that those looking to sell could see the value of their home fall over the remainder of the year, as historic data shows that major fiscal events such as…
Read More
bricks rubble
Breaking News

Westminster Debate Highlights Urgent Need to Tackle Rogue Builders

A Westminster Hall debate yesterday, led by Mark Garnier MP, brought MPs from across the political spectrum together to address the growing problem of rogue builders. The discussion highlighted shocking cases of homeowners losing thousands of pounds, unsafe work being carried out, and rogue traders repeatedly evading justice by exploiting loopholes in the current system.…
Read More
Breaking News

Ombudsman welcomes Renters’ Rights Act implementation roadmap

The Property Ombudsman welcomed the Government’s roadmap for the Renters’ Rights Act 2025 that sets out how the legislation will be implemented. The Government’s announcement today (14 November) follows the Property Ombudsman’s Consumer and Industry Forum on 12 November where Stephanie Kvam, Deputy Director – Private Rented Sector at the Ministry of Housing, Communities and…
Read More