Posts Tagged ‘reports and accounts’
Housing Ombudsman report highlights customer satisfaction with their service continues to increase
The Housing Ombudsman’s Annual Report and Accounts for 2017-16, published 6th July 2018, shows improvements in the service and good progress against targets. The report highlights that customer satisfaction with their service continues to increase with all targets exceeded. The report revealed that in 2017-18 the Housing Ombudsman received 14,445 complaints and enquiries and closed…
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