TPOS Logo on your website – Where?

November 6, 2014

As of 1st October 2014 all property professionals (Estate Agents, Letting Agents, Managing Agents etc.) must now belong to one of the Government-approved Ombudsman schemes, giving clients somewhere to escalate complaints if they feel the agent has not resolved their issue satisfactorily.

 Agents are also required to display the logo of the scheme they belong to (e.g. TPOS) where it can be ‘easily’ seen by their customers. This applies to their website, office premises and on all marketing material.

 Technicweb.com; who provide websites for Estate Agents has been in dialogue with membership compliance at TPOS to ascertain what is meant exactly by the term ‘easily visible’ – TPOS have clarified that putting the scheme logo in the header of footer is preferable (as it is remains visible whatever page one is viewing) but this is not mandatory, so long as it is present in either the About Us or Contact Us page of the site.

 For more information visit: –

 http://www.tpos.co.uk/

http://www.ombudsman-services.org/property.html

http://www.theprs.co.uk/

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