Words are Important

All experienced estate agents know the value of using a professional photographer instead of their camera phone.

Likewise, no agent worth their BMW 3 series would dream of trying to build their own website or design their own marketing materials.

Not only do you get better results when these things are professionally handled, but prospective vendors expect it.

It also makes economic sense (for all but the largest chains) to avoid having to maintain these specialist skillsets in house.

And yet the most immediate, most expressive part of the marketing mix is all too often half- heartedly delivered with little regard for professional standards.

It’s also the easiest and most cost-effective task to outsource, taking up around 1% of the typical commission on an average property.

We’re talking about words.

Prospective buyers don’t need to read a novel. But they also want more than just ‘Five Bedroom House For Sale’.

And if you’re writing it yourself, chances are you’re doing the literary equivalent of standing in the corner holding your phone above your head.

Some estate agents are gifted writers. But most don’t have the time to be – the most common comment we get is “I can’t believe I’ve been writing my own listings all this time”.

Here’s how we do it.

1. Using Journalism

Everything is news.

So we start with a summary of the key points, written to a hard character count where necessary to avoid being cut off mid-sentence by Rightmove and certain CMSs (this was once known as ‘above the fold’).

We then work our way through the key points in order of priority, as defined by the property itself, our research and your brand values.

Finally, we round up any other key details and end with a memorable flourish.

2. Controlling The Details

A major difference between professional copywriting and simple auto formatting is the contextualising of basic information.

This is the difference between a map graphic with nearby stations marked on it and a line of copy saying ‘Wood Street overground is just a half mile on foot, with direct, twenty minute runs to Liverpool Street putting the City around a half hour away door to door’.

This same approach can be applied to everything from local schools to service charges. Saving buyers the trouble of researching it themselves at the same time as presenting the information in the best possible light.

3. Commanding Eloquence

Dramatic repetition, metaphor, alliteration, foreshadowing. These and many, many, many other literary techniques apply wherever there is a requirement to grab and hold the reader’s attention.

And there are very few attention marketplaces more crowded and competitive than a Rightmove results page. Your prices may be perfectly pitched and the photos may be beautiful, but so are everybody else’s.

Professional, characterful, attention grabbing writing immediately sets your brand apart.

There’s more. So much more:

– How to properly fill bullet points and key features.
– How to use paragraph breaks to draw readers through the piece.
– How to build trust while speaking to multiple audiences; the current vendor, prospective buyers and potential future vendors.

But, in short (as all the best writing is), words are your best, most cost effective opportunity to stand out from the crowd.

And your competitors? They’re standing in the corner with their phone in the air.

 

Homewords produce listings copy to order, in a mutually-developed style that fits with your brand. We work from photos, floorplans and any other details you and your client want featured.

David J. Collyer

A trained journalist, David has plied his trade in the music industry since 2000, working for some of the biggest names in the business. Founder of HomeWords.

You May Also Enjoy

Estate Agent Talk

Landlord EICRs Compliance in 2026: EICR Rules, Costs & Risks — Interview with Ethem from Efficient Home Energy

With thousands of landlords approaching their next round of electrical safety renewals, 2026 is shaping up to be a crucial year for safety compliance. In this exclusive interview, Ethem, an electrical safety expert from Efficient Home Energy, breaks down the risks, the regulations and the practical steps landlords and letting agents must take to stay compliant and protect…
Read More
Breaking News

Mortgage arrears and possessions Q3 2025

UK Finance today releases its latest mortgage arrears and possessions data for Q3 2025, while highlighting continuing lender support for any customers facing financial difficulty. Key Information  The number of homeowner mortgages in arrears fell by four per cent in Q3 2025 compared to the previous quarter. The number of buy-to-let (BTL) mortgages in arrears…
Read More
Love or Hate Rightmove
Breaking News

Glasgow agents coughing up the most commission to Rightmove

The latest research from The Property DriveBuy reveals that Britain’s estate agents are paying an average of 7.2% of their sales commission to Rightmove, with agents in Glasgow and Newcastle taking the biggest hit from the property portal market leader. The Property DriveBuy has compared the estimated average sales commission of an estate agent in Great…
Read More
Breaking News

Property transactions forecast to climb 8.5% in 2025

The latest market analysis by GetAgent.co.uk suggests that the doom and gloom headlines surrounding the property market are misplaced, as not only has the market stood firm where property values are concerned, but transactions are forecast to increase by 8.4% across the UK market in 2025 when compared to last year, signalling the strongest year for…
Read More
Breaking News

Elizabeth line rental growth outpaces wider London market

Elizabeth line rental growth outpaces the wider London market, with commuter towns leading the charge where rents are up 41% The latest research from London lettings and estate agent, Benham and Reeves, has found that since the Elizabeth line fully opened in May 2023, rental growth along the route has outpaced the wider London average…
Read More
Rightmove logo
Breaking News

Rightmove seeks agent views on stamp duty reform to take to government

The UK’s largest property platform Rightmove is calling for agent views on how reforms to the stamp duty system could work best in England. It follows rumours the government is considering changes to the way the tax works in England in the forthcoming Autumn Budget. One rumoured proposal would see the current system replaced by…
Read More