Are your phones too busy?

Would you like a solution to your missed calls? Are you worried about your calls not being answered whilst you are out at a valuation, viewing or meeting? Is your team often busy with visitors asking your negotiators for property particulars? If so, Face for Business’ Outsourced Reception can help.

Understanding the nature of your phone calls

With an outsourced reception, your calls are diverted to our PA’s who will answer your telephone calls on your behalf. We’ll answer the phone in your name, as if we work in your estate agency, and have a seamless service which ensures that we are knowledgeable on your whereabouts. We get to understand the nature of your business and know that a large number of your calls will be relating to viewings and valuations and requests for information. We will liaise with you prior to your seven day free trial to obtain the information you want collecting, and the information is cascaded to your lead PA and her team. See here for information on how we work with our clients from your field of business.

Outsourced reception with Face for Business

Outsourced reception also means that Face for Business can answer your calls as and when necessary. If you are out of the office, your landlines are engaged or if you’re on your mobile, then your calls will automatically be diverted to us, to avoid missing those key business opportunities. Potential clients won’t need to try your competitor as they will have received a great customer service from your agency, and will have left the relevant information in order for a call back.

 

Cost effective call answering solutions

The benefits of outsourced reception are that you can have a cost effective solution to the busier periods during your day/week.  You also have cover for lunchtimes, holidays or sickness and above all, have a service that you can trust to take the appropriate caller information, which is relayed back to you in the form of a text message or email (your choice). Plus, all our PAs are friendly, polite and professional and personable! (See our PA blog post here).

Let Face for Business save those calls that are missed. Please give us a call to discuss your agency’s needs on 0845 031 3232. Or, complete our free trial form here.

Alex Evans

You May Also Enjoy

Home and Living

High Quality Modular Homes for the UK

Are you looking for added accommodation space in your garden / on your land? Modular Living Homes by tutumHOUSE offer a new way to live – minimalist in form, rich in experience. “There are approximately 9.6 million homes in the UK with a garden shed, and around 52% of the population owns one.” asgardsss There…
Read More
Estate Agent Talk

The most stressful places to move to in the UK

With more people in the UK moving homes during summer than any other season and the average cost of moving in the UK rising to over £14,000, picking the right place to move to has become more crucial than ever. Luckily, new research from Pay Less for Storage reveals the UK cities that make life easiest…
Read More
Estate Agent Talk

Time-Traveling Estate Agent Sequel Climbs Amazon Charts

A UK Estate Agent Currently Bringing Joy to People’s Lives – Shame He’s Fictional…   Eric Meek, the fictional estate agent created by author Dale Bradford, is back for a second outing in The Time‑Travelling Estate Agent 2, a sequel that is already climbing Amazon’s bestselling time‑travel rankings. Estate agents were recently highlighted as the third…
Read More
Estate Agent Talk

Is it finally time for lenders to back green homes?

Andrew Smith weighs the risks and rewards Property developers are increasingly pitching green homes to lenders; however, with sales cycles slowing down and repair costs rising, is now the right time to back sustainable builds and at what price point is there market demand? Sustainability is continuing to shape our future of construction with the…
Read More
Breaking News

Breaking Property News 24/07/25

Daily bite-sized proptech and property news in partnership with Proptech-X.   OpticWise – digital infrastructure in commercial real estate If your building were a product, how would it perform on the user experience scale?  Week 9: Experience as Infrastructure – Designing for Human-Centric Buildings Welcome to Week 9 of our 52-week journey into the future…
Read More
new build homes colchester essex
Breaking News

UK Housebuilding Falters as Construction Hiring Flatlines

New research from Inventory Base reveals that UK construction industry employment has increased by almost 11% in the past five years, but there has been less than 1% growth in the past 12 months. Inventory Base’s analysis of the UK construction industry shows that in 2024 (latest data available) it employed an estimated total of…
Read More