Badger Holdings launches online tenancy management portal / reporting tool

March 14, 2017

Badger Holdings Group have launched their new online tenancy management portal for Townends and Regents Estate Agents, giving landlords greater visibility to key elements of their tenancy. Digital contracts, tenants’ details, online statements, pending work orders and downloadable documents such as inventories, EPCs, deposit certificates and more can be accessed via the online portal. This new tool emphasises Badger Holdings’ dedication to excellent customer care by supporting landlords to simply fulfil compliance and tax obligations.

As well as helping landlords keep track of their tenancy, Badger Holdings has signed up with market-leading online repair reporting system Fixflo, to allow tenants to report repairs and maintenance requirements more easily. The system has proven to revolutionise repairs reporting for the residential lettings industry, helping agents provide a more streamlined service.

The online picture-based tool guides tenants through a series of pictures to identify a problem without any need for technical knowledge.  It highlights repairs that are the tenant’s responsibility under their tenancy agreement but, where a genuine repair by an expert contractor is required, enables them to report the problem to their landlord or property manager.

Caroline Kavanagh, Director of Operations of Badger Holdings says “The provision of a comprehensive repairs handling process is essential to every lettings and management service. Adopting new methods which capitalise on the ways in which people are choosing to manage more and more aspects of their daily life is key to the future quality of our service.  It will help ensure we are not only accessible to our customers but also efficient and responsive. This is just the start of a series of planned enhancements to our service and we will continue to improve and update the portal with new documents and features”.

 

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website. As an Amazon Associate, I earn from qualifying purchases.

You May Also Enjoy

Breaking News

Homebuyer demand slips in Q2 2026

Buyer demand slips in Q2 2026, with North and Midlands continuing to outperform southern markets The latest sales demand data from eXp UK has revealed that homebuyer demand in England slipped by -1.1% in Q2 2026. The analysis also reveals a continued regional divide, with a number of counties in the North and Midlands recording…
Read More →
Estate Agent Talk

International buyer slowdown one of Prime London’s biggest challenges

The latest survey of UK prime residential agents by AgentWise has found that many believe a slowdown in international buyer activity to be one of the biggest challenges facing the market today, whilst many have also noted an increase in the number of clients looking to explore property opportunities overseas rather than the UK. AgentWise…
Read More →
Breaking News

Housing market hit by £21m increase in fall-through bill

The latest Fall-Through Index by the House Buyer Bureau reveals that the number of property fall-throughs across the UK increased by 9.8% during the first quarter of 2026, resulting in an additional £20.9m in costs to the housing market compared to the previous quarter. House Buyer Bureau analysed the latest data from TwentyCi on the estimated…
Read More →
Breaking News

Is UK Construction Stuck in a Rut?

Glenigan data for Q.2 shows construction performance weakening further, dashing hopes of recovery in H.2 2026   The value of underlying work starting on-site during the past three months declined 15% and fell 38% below last year’s levels. Residential construction starts fell sharply, dropping 31% against the preceding three months and plummeting 52% compared with…
Read More →
Breaking News

Home sellers have a 24-hour patience threshold

Survey shows that the age of instant communication has reached estate agencies New research from Street Group suggests Britain’s home sellers have developed a “24-hour patience threshold”, with the vast majority expecting estate agents to respond, provide updates or take action within a day at virtually every stage of the sales process. The survey of…
Read More →
Breaking News

Lloyds House Price Index for June 2026 – Thoughts from the Industry

The latest Lloyds House Price Index for June 2026 shows that: House prices increased by +0.2% between May 2026 and June 2026. Annual house price growth increased slightly to +0.6% in June 2026, up from +0.5% in May 2026. The average UK house price now stands at £299,330.   Thoughts from the Industry   Nathan…
Read More →