Allow your customers to always chat with you

The Internet is there to be used, and people do use it, day and night. Estate agents using live chat can engage with people visiting their websites any time of the day or night. It creates a superb customer experience and generates great qualified leads.

Estate agents, whether traditional or online, need to understand how best to cater to their customers. This means being able to offer help and advice in person, online or via traditional phone and email channels. High Street agents also need to understand how their websites can work as an extension of the branch.

Just imagine how powerful it would be to be able to greet and chat with people online any time of the day or night in the same way as you can in the branch? There’s no cup of tea, but there is the chance to help, guide and begin developing a relationship that in time translates into new business.

With 24/7 live chat supplied by Yomdel you can. It provides you with a powerful round the clock marketing proposition and way of building relationships with web visitors no matter what the time of day or night.

One vendor visiting a Yomdel estate agent client website had this to say of their live chat experience:

“Excellent service and so simple – new too me but great experience.”

While another said this:

It was helpful and encouraging to get immediate contact. This gives the impression that you will be equally efficient in your efforts to sell the flat. Thanks

Whether you are a traditional estate agent or online agent, high service values will be close to your heart. You will understand that by delivering a terrific customer experience people will not only give you their business, but will refer you to others or return to you again if they come back on the market in the future.

The business model of the high street agent is being disrupted as online agents with their national marketing, snazzy websites, and cheaper prices jostle for position and market share.

The pressures faced by the estate agent are no different to those faced by other bricks and mortar retailers. Fears of the high street being abandoned in the face of intense competition from online etailers, are being only partially proved true. Those businesses going under are all too often those that have failed to innovate and work out how they can reinvent their business model.

Yomdel Live Lead enables all estate and letting agents – irrespective of whether they are traditional, online or hybrid models – to work seamlessly across both the real world and the web by delivering free fully staffed 24/7 live chat. There are no contractual commitments and no subscription fees. Qualified leads are charged at just £10 (+VAT).

Find out more by visiting where you can view a 1 minute video that explains the service and also download a free white paper on the future of online lead generation for estate and letting agents.

Why not give Andy a call, he loves to chat and can be contacted on 01403 610031 or email


Yomdel Live Lead offers free fully staffed 24/7 live chat

Create new and loyal clients through engaging online in real time

 By Andy Soloman, CEO, Yomdel (

Follow @yomdel on Twitter


You May Also Enjoy

how to present your property for sale
Estate Agent Talk

6 Property Management Marketing Strategies For And Beyond

Did you know that over 70% of individual renters find their new homes on the­ internet? In our current digital e­ra, a sturdy online existence­ isn’t just an extra for property management firms—it’s a critical need. Nonethele­ss, with innumerable property administrators scrambling for visibility, how might your firm gain promine­nce? The solution is a de­tailed…
Read More
Estate Agent Talk

Strategies for Successful Real Estate Investment: Emphasising Luxury and Privacy

The appeal of luxury real estate lies in its ability to combine opulence with exclusivity, offering more than just a property but a lifestyle investment. For those seeking to enter this lucrative market, understanding the nuances of where and how to invest is crucial. As we navigate through key strategies for successful real estate investments,…
Read More
Estate Agent Talk

Leasehold and Freehold Reform Bill – Thoughts from the Industry

The Leasehold and Freehold Reform Bill has become law with the Act making it easier and cheaper for leaseholders to buy their freehold, increase standard lease extension terms to 990 years for houses and flats, and provide greater transparency over service charges. The Act will also remove barriers for leaseholders to challenge their landlords’ unreasonable…
Read More
Who are Rentd
Letting Agent Talk

Renters (Reform) Bill Dropped – Thoughts from the Industry

The Renters (Reform) Bill has been dropped as a result of the general election being called. Here are some thoughts from within the property industry. Ben Beadle, Chief Executive of the National Residential Landlords Association: “It is hugely disappointing that this Bill will not now make it into law. The news comes despite the fact that…
Read More
Estate Agent Talk

July 4 General Election – Thoughts from the Industry

Prime Minister, Rishi Sunak has called a general election for July 4, 2024, citing now being the time for the people of Britain to choose the next government. Here are some thoughts from within the property industry. Tim Bannister, Rightmove’s property expert: “A look back at recent elections shows that house prices and activity usually…
Read More
Breaking News

Breaking Property News – 23/05/24

Daily bite-sized proptech and property news in partnership with Proptech-X. Phoebus exceeds £110 billion assets managed in UK and Europe Following several new client wins, assets managed in the UK and Europe on the Phoebus servicing platform have topped £110 billion. This follows major investment in the Phoebus servicing product and API ecosystem that allow clients to…
Read More