Humanising the Estate Agents Websites and offering Virtual Guided Tours.

July 16, 2015

It has been a long time that I have searched for a platform to write something about humanising web sites.

I do not know about the experience of different people but I can tell you if i had a web chat service on a web site it would be the first means of contact I would really like to have with my estate agent.

Have you ever taken the pains of visiting your own website and trying to find a house to buy or to rent. I am sure that none of the agents have done that and that they only look at one thing. If it is good for me it will be good for the client. This is not true. what is good for you is not good for a client.

A client needs help at different stages of a visit. Leave the doors open for this channel to be used. A client needs comfort knowing he is talking to a human being on the other side. A  web chat service that runs a minimum of 18 hours a day is what is needed or else it will not serve the purpose. it should in fact be a 24/7 service taking into consideration that clients can live in any part of the world.

What would be even better would be a guided tour of the property with a video conferencing system where the client and the agent can see each other and simultaneously look at the property at the same time.

I agree that the cost is a bit high for this technology but it is a great tool to sell or rent and i am sure if estate agents try it out they will see the difference it will make .

We now have the solution and it can be purchased in bundles of hours so that you only showcase the important properties and those with plus value were you are sure that you will recover the investment in our solution.

I hope many estate agents will read this and contact me.

Alex Evans

You May Also Enjoy

bank of england interest rate
Breaking News

Money and Credit – October 2025

Key points: Net borrowing of mortgage debt by individuals fell back to £4.3 billion in October, after a rise to £5.2 billion in September. In October, net mortgage approvals for house purchase decreased by 600 to 65,000, while approvals for remortgaging fell by 3,600 to 33,100, the lowest since February 2025 (32,900). Net borrowing of…
Read More →
Breaking News

Federation of Master Builders Hosts Reform Deputy Leader on Build Up from the Basement Podcast

The Federation of Master Builders’ (FMB) Build Up from the Basement podcast has hosted Richard Tice MP, Deputy Leader of Reform UK to discuss Reform UK’s plans for the construction sector, if it was to get into power. Mr Tice outlined his vision for helping the industry while tackling the £14.3 billion lost to rogue…
Read More →
Estate Agent Talk

Enhancing Project Presentation with 3D Rendering Services

Imagine pitching a luxury hotel to investors using only blueprints and mood boards. They nod politely, squint at technical drawings, and promise to “think about it.” Now picture showing them a photorealistic walkthrough where sunlight streams through the lobby’s glass atrium, shadows dance across Italian marble floors, and they can virtually stand on the rooftop…
Read More →
Breaking News

House prices fall for the first time in 18 months across southern England

House prices fall for the first time in 18 months across southern England, but threat of new property tax removed from 210,000 homes   House prices in London and the South recorded their first fall in 18 months, driven by budget uncertainty and more homes for sale, boosting choice for home buyers. UK-wide buyer demand…
Read More →
Love or Hate Rightmove
Breaking News

Rightmove trialling new Renovation Cost Estimator

Rightmove, the UK’s largest property platform, is trialling a new renovation tool with home-movers, designed to help buyers understand the potential renovation costs of a property. The new ‘Renovation Cost Estimator’ tool encourages home-movers to spend more time considering the renovation potential of homes listed on Rightmove. It aims to provide agents with more high-intent…
Read More →
Breaking News

Strong rental supply continues amid seasonal slowdown in demand

Rental supply remained resilient in October, continuing the strong trend seen throughout 2025. Overall, year-to-date figures show new listings up 10% compared with last year, highlighting a sustained improvement in market supply. Average rents edged down by 3% in October 2025 compared with September 2025, settling at £575 per week. This slight dip aligns with…
Read More →