Humanising the Estate Agents Websites and offering Virtual Guided Tours.

July 16, 2015

It has been a long time that I have searched for a platform to write something about humanising web sites.

I do not know about the experience of different people but I can tell you if i had a web chat service on a web site it would be the first means of contact I would really like to have with my estate agent.

Have you ever taken the pains of visiting your own website and trying to find a house to buy or to rent. I am sure that none of the agents have done that and that they only look at one thing. If it is good for me it will be good for the client. This is not true. what is good for you is not good for a client.

A client needs help at different stages of a visit. Leave the doors open for this channel to be used. A client needs comfort knowing he is talking to a human being on the other side. A  web chat service that runs a minimum of 18 hours a day is what is needed or else it will not serve the purpose. it should in fact be a 24/7 service taking into consideration that clients can live in any part of the world.

What would be even better would be a guided tour of the property with a video conferencing system where the client and the agent can see each other and simultaneously look at the property at the same time.

I agree that the cost is a bit high for this technology but it is a great tool to sell or rent and i am sure if estate agents try it out they will see the difference it will make .

We now have the solution and it can be purchased in bundles of hours so that you only showcase the important properties and those with plus value were you are sure that you will recover the investment in our solution.

I hope many estate agents will read this and contact me.

Alex Evans

You May Also Enjoy

Breaking News

Biggest property put-offs revealed by homebuyers

Biggest property put-offs could see homebuyers offer £40k less or more – From flying flags to aggressive dog breeds The latest research from Springbok Properties has revealed the biggest property put-offs that could see buyers offer as much as £40,000 less, if not more, leaving many sellers struggling to achieve their asking price in the…
Read More →
Rightmove logo
Breaking News

Southern buyers benefit most from static house prices and lower mortgage rates

Ahead of the Bank of England’s interest rate decision at 12:00pm on Thursday, Rightmove’s analysis shows that buyers in London and the south of England are benefitting most from improved affordability compared to last year Across Great Britain, the average monthly mortgage payment is now £84 lower than a year ago: In London, buyers are…
Read More →
Home and Living

Kitchen Trade Expert Shares Five Benefits of Fully Assembled Units

The UK kitchen and bedroom fitting sector is currently facing a number of challenges. The UK Trade Skills Index 2023 report revealed that 937,000 new workers will be needed in the construction and trade industries by 2032 to meet the demands of the sector, impacted by the widening skills loss posed by Brexit, an ageing…
Read More →
Breaking News

Why are HMO numbers falling?

The latest research from COHO, the HMO management platform, reveals that despite little change in tenant demand, house share availability has dropped by almost -60% in some parts of England, raising the question of whether we’re seeing an HMO landlord exodus. COHO’s analysis of house share listings data* shows that in England, the number of…
Read More →
Breaking News

Only 27% of homes have been fixed in a £1.8bn Govt programme

Report shows only 27% of homes have been fixed in a £1.8bn Govt programme, as red tape and asbestos keep thousands in the cold Thousands of homes will face another winter of fuel poverty due to a raft of failures as scheme to fix them hits buffers Hundreds of millions of pounds of allocated grant…
Read More →
Breaking News

UK House Price Index for July 2025

The latest index shows that: – The average monthly rate of house price growth in July was +0.3%. The average annual rate of house price growth in July was +2.8%, down slightly from +3.6% in June. As a result, the average UK house price sits at £269,735.   Director of Benham and Reeves, Marc von…
Read More →