Humanising the Estate Agents Websites and offering Virtual Guided Tours.

July 16, 2015

It has been a long time that I have searched for a platform to write something about humanising web sites.

I do not know about the experience of different people but I can tell you if i had a web chat service on a web site it would be the first means of contact I would really like to have with my estate agent.

Have you ever taken the pains of visiting your own website and trying to find a house to buy or to rent. I am sure that none of the agents have done that and that they only look at one thing. If it is good for me it will be good for the client. This is not true. what is good for you is not good for a client.

A client needs help at different stages of a visit. Leave the doors open for this channel to be used. A client needs comfort knowing he is talking to a human being on the other side. A  web chat service that runs a minimum of 18 hours a day is what is needed or else it will not serve the purpose. it should in fact be a 24/7 service taking into consideration that clients can live in any part of the world.

What would be even better would be a guided tour of the property with a video conferencing system where the client and the agent can see each other and simultaneously look at the property at the same time.

I agree that the cost is a bit high for this technology but it is a great tool to sell or rent and i am sure if estate agents try it out they will see the difference it will make .

We now have the solution and it can be purchased in bundles of hours so that you only showcase the important properties and those with plus value were you are sure that you will recover the investment in our solution.

I hope many estate agents will read this and contact me.

Alex Evans

You May Also Enjoy

Breaking News

New Housing Secretary must focus on delivery, says FMB

The appointment of Steve Reed MP as Secretary of State for Housing, Communities and Local Government, following the resignation of Angela Rayner MP, must signal the start of a new drive for delivery of the Government’s stated target to build 1.5 million new homes, says the Federation of Master Builders (FMB). Brian Berry, Chief Executive…
Read More →
Breaking News

Industry Response to the Resignation of Angela Rayner

Lawrence Turner, Director of Boyer said: “Angela Rayner’s planning reforms rightly acknowledged the scale of the Housing Crisis and the urgent need for bold, decisive action. Her resignation must not become an excuse for delay. The new Secretary of State now bears the responsibility to continue to unlock delivery and work to win the support…
Read More →
Breaking News

Halifax figures show third consecutive month of growth – Thoughts from the Industry

The latest Halifax House Price Index for August shows that: –   On a monthly basis, house prices increased by 0/3% in August. This was the third consecutive monthly increase seen. House prices were also up 2.2% on an annual basis although this annual rate of growth had cooled from the 2.5% seen in July.…
Read More →
Breaking News

House prices continue to rise at a steady pace

• House prices increased by +0.3% in August, marking a third consecutive monthly rise • Average property price now £299,331, edging up to a new record high • Annual rate of growth eases slightly to +2.2% (down from +2.5% in July) • Average price paid by first-time buyers falls slightly as affordability improves • Northern…
Read More →
Estate Agent Talk

From offer to ownership: The risk of celebrating your mortgage too soon

Securing a mortgage is a major milestone, but celebrating too soon can lead to costly mistakes. Louise Ainley, a qualified conveyancer at licensed conveyancer course provider Access Law Online, explains the important steps to take after your mortgage is approved for new homeowners to avoid delays, protect their investment, and for a smooth transition to…
Read More →
Rightmove logo
Breaking News

New record rent across Great Britain as landlords brace for Renters’ Rights Bill and potential tax changes

The average advertised rent across Great Britain has risen to a new record in August of £1,577 per calendar month Average advertised rents are now 3% higher than at this time last year, in line with Rightmove’s prediction for the year, with constrained supply contributing to rising rents: The number of available homes to rent…
Read More →