Property Ombudsman response to ‘Strengthening Consumer Redress in the Housing Market’

January 24, 2019

Katrine Sporle, Property Ombudsman, The Property Ombudsman:

“The response to the Government’s consultation into strengthening redress in the housing market is largely positive. We welcome the opportunity by MHCLG to work collaboratively with the existing redress schemes (The Property Ombudsman, Housing Ombudsman and Property Redress Scheme) in the interest of all consumers to provide greater protection, and take forward the issue of improving accessibility through a Redress Reform Working Group.

We support the Government with the objective of providing consumers with a single, swift and effective route to complain when things go wrong and we will look to work with the Government and other redress providers to streamline and close the gaps in the existing redress provision. This is vital to the future of consumer protection and driving out poor practice in the industry.”

Report on Strengthening Consumer Redress in the Housing Market.

EAN Content

Content shared by this account is either news shared free by third parties or sponsored (paid for) content from third parties. Please be advised that links to third party websites are not endorsed by Estate Agent Networking - Please do your own research before committing to any third party business promoted on our website.

You May Also Enjoy

Estate Agent Talk

Shared Ownership vs. Traditional Mortgages: What’s the Difference?

Buying a property in Guildford is a significant decision, and choosing the right method of ownership is crucial. Two popular options available to buyers are shared ownership and traditional mortgages. Understanding their differences can help you decide which suits your financial situation and property aspirations. What Is Shared Ownership? Shared ownership is a government-backed scheme…
Read More →
Rightmove logo
Breaking News

Rightmove’s weekly mortgage tracker – 16/01/25

Average mortgage rates drop despite mixed economic news   Commenting on the drop in average rates this week, Rightmove’s mortgage expert Matt Smith says: “Despite all of the economic news we’ve had this week, average rates have fallen. It shows that despite the challenges affecting the mortgage market at the moment, lenders are keen to…
Read More →
Breaking News

Breaking Property News 16/01/25

Daily bite-sized proptech and property news in partnership with Proptech-X. Prolonged corporate distress and uneven 2025 recovery Corporate distress levels in Q4 2024 showed signs of stabilising compared to the same period in 2023, but they remain above the long-term average, according to the latest Weil European Distress Index (WEDI). The report forecasts an uneven recovery…
Read More →
Love or Hate Rightmove
Breaking News

Sunbury-on-Thames is 2024’s price hotspot

New data reveals that Sunbury-on-Thames in Surrey is 2024’s price hotspot, with the average asking price for a home jumping by 12.5% compared to the previous year: Bristol City Centre is second on the list of hotspots, and Swinton in Manchester is third The rise in prices contrasts the more muted price growth on average…
Read More →
Breaking News

ONS House Price Index January 2025

Private rent and house prices, UK: January 2025 The Price Index of Private Rents (PIPR) measures private rent inflation for new and existing tenancies. The UK House Price Index measures house price inflation. Main points Average UK private rents increased by 9.0% in the 12 months to December 2024 (provisional estimate); this is down from…
Read More →
Breaking News

Foxtons Lettings Market Index – December 2024

Lettings supply strengthened across 2024, Foxtons data shows In 2024, new market listings rose by 8%, totalling over 385,000 listings. In the first half of 2024, applicant demand was 6% below 2023 but strength returned in the second half of the year as demand was 1% higher. Average rent in 2024 closely mirrored 2023, with…
Read More →