Suits you sir! Is your dress code your undoing?  

Estate Agents should not all look the same

The Apprentice is back on our screens and I’m sure many of you will be following Lord Sugar’s candidates as they make fundamental business errors on a weekly basis. Of course, with a top-rating TV show come reviews and the irrepressible Jim Shelley writing for the Daily Mail wrote of week one: “Yes it was men against women – or estate agents versus airhostesses as most of them had come dressed as.”

I am not quite sure what Shelley was implying as ‘the boys’, as Lord Sugar likes to refer to them, were wearing suits, not fancy dress costumes.  A suit is a suit – worn across the globe by law professionals, doctors, teachers, bankers and estate agents, among others. To my knowledge there isn’t a particular suit style manufactured especially for the property profession. There’s no sign in John Lewis or Marks & Spencer saying ‘estate agent suits this way’.  Shelley’s remark is quite derogatory, implying that the entrepreneurs had downgraded themselves by looking like property professionals (and air hostesses).

I’ve said a suit is a suit….or is it? Some feel there is a thin line between a respectable, trustworthy well-dressed professional and a smarmy sales guy.  The difference can be as little as the suit the man is wearing.  The property industry is doing its upmost to portray a serious, presentable image and a suit is part of the persona but can a suit be too slim fitting or too cutting edge?  Can shoes be too pointy or too polished? Not many landlords or home movers want a ‘flash man in a shiny suit’ turning up to their property.  Does a slick suit make you look untrustworthy?  And the contradiction? Turning up without a suit makes you look unprofessional and too casual.  Does anyone have the house rules on sartorial elegance in the suit department?

What’s the alternative? Are there any agents who have eschewed suits in favour of the ambiguous ‘smart casual’ dress code?  Is this defined as a long sleeved shirt tucked into jeans with brown leather shoes?  Are country and land agents donning corduroy trousers and checked shirts as they hop into their Land Rover on their way to another valuation?  Is the answer a uniform, like a high street bank?  Or branded ties and corporate-coloured pocket handkerchiefs?  It’s beginning to sound a bit silly, isn’t it?  So what’s wrong with a good old suit?

* Simon Duce is the Managing Director of the ARPM Group, which provides national outsourced lettings and property management services.

 

 

ARPM

Simon Duce is the Founder and Managing Director of ARPM Outsourced Lettings Support - a business designed to help small and start-up letting agents/property managers offer a full suite of property management and tenancy administration services through outsourcing.

You May Also Enjoy

Breaking News

Planning reform alone will not fix the UK’s housing crisis

Propertymark has published a new position paper, Meeting UK house demand, moving beyond the planning system, warning that focusing solely on reforming the planning system will not deliver the number of homes the UK urgently needs. While planning reform is frequently cited as the primary solution to the housing shortage, Propertymark’s analysis shows that changes…
Read More
Breaking News

One in three mortgage hunting FTBs has at least 25% deposit

While higher loan-to-value (LTV) mortgages dominate first-time buyer demand a significant minority are seeking higher deposit deals, fresh data from Moneyfactscompare.co.uk can reveal. Of those looking for fixed term deals on moneyfactscompare.co.uk: Almost one in three (30%) first-time buyers are opting for 90% LTV mortgages, and a further 12% are looking at 95% LTV options. This…
Read More
how to present your property for sale
Breaking News

Nationwide House Price Index for January 2026 – Industry Reaction

Nationwide House Price Index for January 2026. The latest index shows that: House prices increased by 0.3% between December 2025 and January 2026. This reversed the -0.4% monthly decline seen between November and December of last year. Annual growth sat at 1% in January 2026, with this annual rate of growth increasing from 0.6% in…
Read More
Breaking News

House price growth edges higher in January

Slight rise in annual house price growth to 1.0% House prices were up 0.3% month on month Continued improvement in affordability helped drive first-time buyer activity in 2025 Headlines Jan-26 Dec-25 Monthly Index* 544.9 543.4 Monthly Change* 0.3% -0.4% Annual Change 1.0% 0.6% Average Price (not seasonally adjusted) £270,873 £271,068 * Seasonally adjusted figure (note…
Read More
Breaking News

Housebuilding sector shows early signs of recovery

The latest Barclays Business Prosperity Index report1 reveals that despite affordability pressures, regulatory challenges and financial caution, four in five businesses (83 per cent) operating in housebuilding and its supply chains remain confident about their outlook for the year ahead. Barclays’ anonymised client data from around 70,000 UK businesses, combined with research from 500 industry…
Read More
Rightmove logo
Breaking News

Rightmove launches major updates to its agent qualification CELA

Rightmove’s Level 3 Certificate for Estate and Letting Agents (CELA) will include a new module on Renters’ Rights from April, helping agents to get Renters’ Rights ready before May The Level 3 Certificate for Estate and Letting Agents is included as standard within all Rightmove memberships, with only a fee to the exam board to…
Read More