Breaking Property News 24/11/25
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Symple resolves four core issues in the new Renter’s Rights Act
Automating compliance in the new PRS landscape
The Renters’ Rights Act has raised the bar for private landlords in England in terms of property condition, hazard resolution, evidence of compliance and regulatory registration. Symple offers an automated service model that aligns closely with these new demands, with its centralised scheduling, record-keeping, vetted professionals and reminders for renewals.
For landlords and letting agents especially managing multiple properties, using Symple’s platform means crystal clear oversight and actionable outcomes as these stakeholders have to swiftly adapt to the higher-compliance environment embodied in the new act. Reducing risk of enforcement by allowing an audit trail that demonstrates best practice.
Here’s specifically how the services of Symple tie in with the new Renters’ Rights Act (“RRA”) (England) helping landlords & agents meet their new legal obligations. A number of key RRA reforms encompass Symple’s sweet spot as they relate to property condition, compliance & record-keeping.
The central reforms under the RRA (published 6 Nov 2025) include:
A new “Decent Homes Standard” (DHS) for privately rented homes: landlords must ensure properties are safe and “decent” in line with forthcoming regulations. The extension of “Awaab’s Law”-type requirements into the private rented sector: landlords must rectify serious hazards (e.g., damp/mould) within prescribed timescales.
The creation of a new “Private Rented Sector Database” (PRS Database) for landlords to register and provide evidence of compliance. With strengthened enforcement powers: civil penalties up to £7,000 (or higher for repeat offenders) when standards not met, non-registration, etc. Which means Landlords will need to show they have taken “reasonably practicable steps” to maintain the property and meet standards.
Symple is designed to cover all of these requirements
Compliance – Compliance inspections & certificates (gas safety, electrical, EPCs): By ensuring that required inspections are done, certificates held and reminders of renewals managed, landlords using Symple are better placed to demonstrate they have met their duty of care and kept the property safe.
Maintenance & hazard resolution – The RRA’s focus on hazards (via Awaab’s Law extension) means landlords must respond promptly to issues such as damp, mould, unsafe wiring or faulty boilers. Symple’s maintenance coordination supports that responsiveness and record-keeping.
Total oversight – Dashboard/reminder system: With the DHS standard and increasing regulatory scrutiny, landlords need to show evidence of monitoring and acting on compliance. Symple’s dashboard helps track upcoming inspections, renewals and actions taken, which supports meeting “reasonably practicable steps” defence.
Vetted engineers & workmanship – With higher standards required under the DHS, using reputable engineers (which Symple promotes) supports landlords in showing that they have used competent professionals and kept the property up to standard.
Ability to service large numbers of Landlords – Scaling across portfolios: The PRS Database will require landlords to show compliance across all properties. Using a centralised system like Symple, especially for those with multiple properties, makes it easier to administer and evidence compliance at scale.
The upside and practical implications for landlords and agents
Utilising Symple to schedule and conduct annual gas safety checks, electrical inspection reports and resolves issues flagged, then if a local authority or tribunal asks, “What did the landlord do to maintain the property to the standard required by the RRA?,” the landlord has a clear audit trail.
If a tenant complains of mould/damp, the landlord can use Symple’s records to show swift action was taken, engineers were instructed and the hazard was managed, which is critical under the Awaab’s Law-type extension.
Landlords registering on the PRS Database and needs to provide evidence of compliance, the landlord may link into records from Symple for each property (date of inspection, certificate issued, maintenance logged).
For landlords seeking to avoid enforcement civil penalties (up to £7,000 or more) or rent repayment orders, using Symple reduces risk of missing deadlines, failing to renew certificates or having inadequate records. The service means they can outsource much of the admin burden around compliance, freeing them to focus on other aspects. And as new regulation comes in of course Symple will keep up to date with any new issues that become mandatory, de-risking the operations of their clients.
You get what you pay for
In the fast moving and now fast changing PRS landscape partnering up with a company that has expressly been set up to streamline workflows around extremely time consuming yet critically important matters makes a lot of sense.
Mistakes not only put the safety of tenants at risk there are of course fines etc that can be levied on stakeholders if things are not done properly. Using a compliance-platform like Symple which has a transparent fee structure, the knowledge base and the skilled and qualified technicians that it can call upon to do the necessary work is a really a very simple and easy way to profitably manage tenant housing in the private rented sector.
Andrew Stanton Executive Editor – moving property and proptech forward. PropTech-X
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